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March 8, 2010 - March 12, 2010
* Direct Fed Payment Solutions Re-launches at GAC Offering the same patented technology with a new corporate name, Direct Fed Payment Solutions, formerly Skyline's DirectFed, re-launched at the recent CUNA Government Affairs Conference. By utilizing Direct Fed Payment Solutions, the company says that credit unions will not only receive funds in less than 12 hours but also, by extension, are able to improve the efficiency and profitability of their operations. IBM is planning to release a new class of x86 servers that treat memory, processors and solid-state disks as interchangeable components. IBM's new eX5 server line, based on Intel's upcoming Nehalem-EX chips, is an early example of so-called "fabric-based" computing, which allows IT Departments to scale up memory and other resources without necessarily having to buy a new server. IBM's eX5 servers will come in blade and rackmount configurations, and Big Blue claims the new servers will improve database performance by a factor of 30 over current systems, while greatly improving performance-per-watt and virtual server density.
According to research firm Forrester, Windows XP is still running on 80% of all Windows-based enterprise PCs. This has earned XP the title of "the operating systems that won't die." Yet many factors are working against XP, such as 1) aging XP infrastructures need refreshing; 2) Windows XP's support is nearing an end; 3) and client virtualization has evolved and can speed up migrations. To motivate Windows 7 migrations, Microsoft announced the availability of MDOP 2010, the latest iteration of its deployment tool suite for software assurance customers. MDOP 2010's application (App-V 4.6) and desktop (MED-V 1.0) virtualization features have been updated to ease migrations to Windows 7 and Office 2010.
Federal regulations do not currently require credit unions to notify their members at an ATM that they are about to overdraw their account, but it could be coming in the future. Either way, Triton Systems says that its machines can already notify members if a withdrawal by ATM is about to overdraw their account. In fact, Triton has already deployed that functionality for some of their clients. Here is a chance to learn about real life credit union case studies from various technology vendors through the words of their clients. This week's vendor is: Innovative Technology, Inc. (INTECH)
and their client is: Kingsville Community Federal Credit Union Credit Unions - if you have a vendor that you are happy with then please let us know! Vendors - if you have a credit union that is happy with your solutions then please let us know and we will give you a $100 discount on your Case Study!
VeriSign is looking to make mobile banking both more secure and convenient with their Identity Protection Service, a cloud-based authentication service that embeds an authentication credential in the mobile application. They replace a three-step process of username, password and PIN with a secure four-digit PIN - the PIN and the known device identification add up to two-factor authentication. By some accounts, attempted check fraud declined in 2008 for the first time in years, but overall check-fraud losses continues to climb while debit card fraud is hitting smaller institutions more than ever. The criminals are “taking the path of least resistance” since they believe that smaller institutions do not have sophisticated fraud detection systems in place. As skimming attacks increase, even PIN debit cards are not as secure as they once were.
CU InfoSecurity Conference The CU InfoSecurity Conference is the original and premier conference dedicated solely to credit union security. Here are just some of the topics that will be covered in this two and one half day security summit: Social Networking
All paid attendees receive 2 complimentary room nights at a 5 star resort as part of the low conference price - the only conference in the credit union movement that makes this generous offer! Plus multiple attendees from the same credit union attend at no charge! More Info & Register Now ~ 800.808.2188 Security: Managing Risk and Security Efficiently and Affordably
Social networking permits credit unions and their members to “talk” to one another and creates the potential for credit unions to participate in the deeper community relationships social networking users have with one another. A new report from Mercator Advisory Group entitled “Customer Centric Delivery Channel Service, Social Networking Strategies: Innovation and Engagement Point to Clear Winners” states that credit unions must integrate social networking into their marketing and product delivery channels in ways that create brand loyalty/brand differentiation, product cross-sells and greater immediacy and intimacy in member contact. Mercator believes that consumers will accept the migration of banking’s virtual transactions, like opening, funding and using bank accounts, to social media platforms. They point out that older working Americans are the fastest growing group on social networking sites, which adds to the imperative to participate in social networking platforms.
Contact John Kassing @ johnk@gomarquis.com to learn more. GoMarquis.com ~ 800.365.4274
Online Banking/E-Commerce/Website Design Network Intercept offers a ‘hardened' version of Mozilla Firefox that they say can secure access to online banking sites. The browser accesses the Internet after setting up an encrypted channel between itself and Network's Intercept's cloud. All sites are visited through this layer, which also renders sessions anonymous. Network Intercept says that their solution accelerates browsing and blocks domain redirection attacks, and stops malware having access to personal data within a session. In the background, a semi-independent keystroke interference program (which works with other programs on a PC) blocks both hardware and software keylogging. The program also incorporates Clam-AV antivirus scanning, integrates file encryption for files on local or attached drives, and allows encrypted file transfer.
Credit Union tech-talk readers receive a 10% discount! Sign up today: http://www.codegreen.org/cuwebhunt SIP trunking capabilities offer organizations the ability to scale their telecom systems faster and more cost-effectively than they can with traditional phone lines. According to a recently published report from REDCOM, with proper network assessment planning and implementation, SIP trunks can deliver high quality and reliable service with cost savings. SIP is a signaling protocol that assists in originating, managing, and terminating VoIP telephone calls. CIMCO Communications has released its new IP Talk Hosted Contact Center. The new network based integrated telephony and automatic contact distribution solution is designed for small and medium-sized organizations. CIMCO's hosted VoIP Contact Center Solution provides advanced reporting, ACD manipulation and computer telephony integration. The system gives the customer the flexibility to change ACD settings from any location, and delivers real-time reporting to better equip supervisors with productivity and call resolution information.
Inbound Telecom Disaster Recovery
Nothing is more important than serving your members. Telecom Recovery, which protects the communications for dozens of credit unions across the US, has a very powerful - and low cost - technology that protects your inbound calls during any kind of outage including:
Catch Tom and Bill Rogers, Associate Editor of Credit Union tech-talk at the following conferences in 2009: May 19-21, Las Vegas - Credit Union InfoSecurity Conference October 3-6, San Antonio - Firefighters National Credit Union Summit November 4-6, Phoenix - Credit Union InfoTECH
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