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FFIEC Guidance on Employees' Use of Social Media

Date: Monday September 30th 1:30 pm - 3:30 pm CT | Cost: $265 and 2.5 CE Credits

FFIEC Guidance on Employees' Use of Social Media


The FFIEC released guidance on social media risk management compliance on December 11, 2013. This guidance was intended in part to help financial institutions understand and successfully manage the potential risks with social media. Why? Primarily due to the increased use by financial institutions and individual personal use. In addition, social media use is subject to virtually all the laws and regulations of other forms of media.

Why do you need to train your employees? For their protection, as well as your CU's protection. A 2009 Electronic Business Communication Policies and Procedures Survey from the American Management Association and the ePolicy Institution noted that 14% of employees admitted to emailing confidential company information to third parties; 6% sent customers' credit card and Social Security Numbers. All these acts represent violations of federal regulation. With the increased use in social media since 2009, I would bet these percentages are much higher today and probably increasing every year. You also may have well-meaning employees promoting institution products and services without proper disclosures and logos - also a violation of federal regulation.

You may have a social media use policy; however, if you don't train your employees on the potential risks of social media and why there is a policy your employees may not get the big picture. Become familiar with this important guidance.

Covered Topics:

- Why training is important
- The risks associated with social media both for employees and financial institutions
- The added benefit of regulatory compliance
- And much more!

Who Should Attend: Compliance Officers, Risk Managers, Marketing, Senior Management, and Auditors.

Speaker: As an auditor and consultant, Susan Orr is dedicated to assisting FIs in implementing appropriate policies and controls to protect confidential information and comply with regulatory mandates and best practices. Her expertise as an auditor and former examiner provides her the knowledge and expertise to conduct comprehensive IT general control and data security reviews and assist FIs in the vendor selection process, preparing policies and procedures, and instituting controls. She also consults for numerous security providers and vendors helping them align products and services to meet institution regulatory mandates. Susan is a Certified Information Systems Auditor (CISA), Certified Information Security Manager (CISM), Certified in Risk and Information Systems Control (CRISC), and Certified Risk Professional (CRP).

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FFIEC Guidance on Employees' Use of Social Media

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