Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

August 9, 2021

This Week's News is Sponsored by Better Branches ~



General News


Jack Henry & CU Business Group Announce Alliance

Jack Henry & Associates and CU Business Group announced an alliance to promote ProfitStars' Margin Maximizer Interactive. This software is a customizable online tool that enables CUs to develop strategies to help ensure the greatest possible net interest income from member business loans and relationships.



Digital Onboarding Enhances Platform

Digital Onboarding has added a new feature that helps CUs attract more direct deposit enrollments. Members can use the digital feature to instantly and easily switch their direct deposits themselves, without filling out a PDF form or contacting Human Resources.





Hardware News


Intel Revises Its Chip Terminology

Intel is pledging to introduce a faster generation of processors every year through 2025 by embracing new technology that enables smaller and smaller transistors and so more powerful chips. By 2024, the transistors will be so small they will no longer be measured in nanometers as they are today, but in angstroms, which are a tenth as big.



3 Current Use Cases for Tape Backup Solutions

With disk-based backups the norm today, and traditional backups increasingly giving way to cloud-based disaster recovery solutions, is now the time to put a nail in the tape coffin? The author says no. He lays out three current use cases for tape backup solutions: 1) Air-Gapped Storage; 2) Additional Capacity; and 3) Archival Storage.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


Back to Top

Software Updates


Cisco Takes Aim at Meeting Fatigue with Vidcast

Cisco has unveiled its take on asynchronous video, Vidcast, which is designed to help combat meeting fatigue and enable workers to remain productive without the limitations of time zones or calendar clashes. Users wanting to create a Vidcast can record directly in the Webex platform and accompany their video message with relevant information via screen sharing. Viewers can then offer feedback in real-time by adding emojis to segments of the video or responding with comments or even their own Vidcast.



Juniper Software Triggers Network Response to Threats

Juniper Networks has rolled out Juniper Cloud Workload Protection package - a lightweight software agent that the company says controls application execution and monitors application behavior to help organizations spot and fix anomalies. Cloud Workload Protection deploys in Docker, Kubernetes, and Amazon Web Services’ Fargate container-deployment services at the container, host, or VM level. In addition, there is a small application-specific component that is loaded at runtime.



Back to Top



Do ATMs Need Biometrics?

Some observers argue that biometrics simply aren't convenient for ATM users who are accustomed to cards. Meanwhile biometric proponents point out that biometric identification keeps users more secure, by creating a highly advanced PIN number. Plus they say that biometric ATMs can offer more personalized services that they wouldn't normally be able to offer, since regular ATMs cannot detect who is using the device.



Back to Top

CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Software and Management Associates



and their client is:


Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Back to Top

Wireless World


How 5G Will Reshape the Future of Digital Banking & Payments

This article states that the recent partnership between Mastercard and Verizon Business to apply 5G to payments portends practical applications of this technology that could potentially transform banking, from data analytics to in-branch service. It goes on to look at how 5G can help in various payments-related applications, as well as numerous other ways that 5G may affect banking.



Inmarsat Combines Satellite and 5G for New Type of Network

The satellite company Inmarsat unveiled plans for what they are calling a new type of communications network that brings together its existing geosynchronous (GEO) satellites along with new low earth orbit satellites (LEO) and terrestrial 5G. Inmarsat is calling this new network "Orchestra."



Back to Top

Security Section


Amazon, Google Join Government Effort to Fight Ransomware

Amazon, Google and Microsoft are among several tech companies that have agreed to join a government effort to fight ransomware. Crowdstrike, Palo Alto Networks, FireEye, AT&T, Verizon and Lumen have all also agreed to work on the new initiative with Cybersecurity and Infrastructure Security Agency (CISA). The group’s work will initially focus on combatting ransomware and creating a framework to respond to incidents impacting cloud providers.



SentinelOne Storyline Active Response Helps Security Teams

SentinelOne Storyline Active Response (STAR) is a cloud-based automated hunting, detection, and response engine. Integrated with SentinelOne’s ActiveEDR, STAR helps security teams to create custom detection and response rules and deploy them in real time to the entire network or desired subset, to proactively detect and respond to threats.



Back to Top


Technology and Marketing


5 Social Media Strategies You Can Use to Boost Your SEO

Social media can positively impact your website’s SEO performance and boost your Google search rank. This article goes on to recommend five ways to leverage social media for SEO benefit.



3 Ways AI Improves CRM

Artifical Intelligence (AI) can help liberate organizations from CRM-related manual processes and improve consumer engagement, sales insights, and social networking. The author goes into more details on specifically how AI helps in these three areas in this article.



Back to Top

Online Banking/E-Commerce/Website Design


How Open Banking Technology Can Help Debt-Distressed Comnsumers

UK-based Nationwide is using Open Banking technology from Openwrks to help accountholders facing financial hardship build a rounded picture of their finances before meeting with the mutual's collections and recovery team. The Openwrks platform utilizes conversational AI and reductive logic to enable people to pull together information from different accounts and sources. Using this data, users can quickly build an accurate digital income and expenditure statement. In the same vein, OpenWrks is also working with expert advisors at the Money and Pensions Service to visualize users’ income and expenditure data - leading to more personalized and relevant advice.



Notarize Survey Shows That the Majority of Americans Feel Secure Making Transactions Online

More than 4 in 5 U.S. adults (81%) say they feel secure making financial transactions online, according to a new survey from Notarize. They also found that 90% of people complete financial transactions online, including 86% of those older than 65. About half of U.S. adults who’ve completed financial transactions online say two-factor authentication (51%) or security questions (48%) make their online financial transactions feel most safe and secure.



Back to Top

Internet Access


Starlink Speeds Improve, Outpace Other U.S. Satellite Internet Options

Speeds are improving for Starlink’s low-Earth orbit (LEO) satellite Internet service in the U.S., where Ookla Speedtest analysis also found faster median download and upload speeds than other satellite providers. They noted that Starlink “was the only satellite Internet provider in the United States with…median download speeds fast enough to handle most of the needs of modern online life.”



How to Build a Zero-Trust Cloud Data Architecture

The cloud broadens an organization’s attack surface to the point that security teams must guard data across multiple clouds, tools, and on-premises locations. This article says that traditional security and governance models are ineffective for cloud architecture, partly because each cloud vendor has unique mechanisms for accessing data, which increases the chance of administrators making costly mistakes. It goes on to recommend a delegated approach which it says is the most effective means of enabling security teams to decrease the risk of unauthorized access to data across the organization in an increasingly new cloud first world.



Back to Top

Call Centers


Terminus Launches the Next-Generation of Its ABM Chat Solution

Terminus, an account-based marketing (ABM) platform, just launched the next generation of its native ABM chat solution, Terminus Chat Experiences. They say that with Chat Experiences, users are able to connect target audiences directly to the most appropriate rep, in seconds. Terminus’ playbooks collect visitor data, trigger sales automation, and qualify inbound traffic in real-time.