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October 18, 2021

This Week's News is Sponsored by Better Branches ~



General News


Mbanq Signs with Temenos to Launch World’s First Credit Union-as-a-Service

Silicon Valley-based Mbanq, a Banking-as-a-Service (BaaS) provider, announced it has signed a strategic agreement with Temenos to launch an innovative Credit-Union-as-a Service (CUaaS) offering. CUaaS is offered by Mbanq’s CUSO and will be powered by The Temenos Banking Cloud.



Jack Henry Partners with Open Banking Providers to Enhance Digital Platform

Jack Henry announced that Finicity, Akoya, and Plaid are among the first open banking pioneers to integrate to the Banno Digital Platform using the Banno Digital Toolkit. These integrations allow members to grant permission, along with the option to later revoke it, to data that they want to share with third parties via their CU.



Signature FCU and Five County CU Implement DeepTarget

DeepTarget announced that VA-based Signature FCU and ME-based Five County Credit Union have successfully implemented its Digital Experience Platform. The CUs utilize DeepTarget’s open platform with built-in AI/ML based predictive targeting, integrated with their digital banking solution.





Hardware News


Lenovo and VMware Partner for Resilient Edge Servers

VMware and Lenovo have collaborated on edge computing systems, with the goal of making them more robust and resilient. As part of the deal, Lenovo's Infrastructure Solutions Group will pre-load VMware's edge software on its ThinkSystem SE350 Edge servers, a pair of ruggedized servers designed specifically for edge deployments. This includes vSphere, vSan, and Tanzu.



Marvell Announces Some Very Smart SmartNIC Processors

Marvell has begun to sample the Octeon 10, a server microprocessor aimed at intelligent network management that has up to 24 ARM-compatible cores, making it as powerful as any server processor. Marvell refers to the Octeon processor line as data processing units (DPUs). They are designed to run high-throughput data in the cloud and on-premises. The DPU is more commonly called the SmartNIC because it can offload non-computational tasks from the CPU like network packet processing, data encryption and compression. That frees up CPU cores to run general-purpose applications.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


IDrive Remote Desktop Offers Protection from RDP Cyberattacks and Vulnerabilities

Remote Desktop, a remote access solution from IDrive that enables users to remotely access their RDP-based Windows computers and servers from any PC, Android or iOS device, is aiming to solve vulnerability issues with RDP by implementing robust access and security controls. Remote Desktop is able to assist organizations in protecting RDP via: Closed RDP Ports; Secure Access with Trusted Devices; End-to-end Encrypted RDP Sessions; and Two-step verification.



Stop Using AI and ML Interchangeably

The author contends that the definitions of artificial intelligence (AI) and machine learning (ML) have evolved, so it’s important for everyone to understand the distinctions. He states that AI is a broad field that aims to bring human intelligence to machines, while ML is a subset of AI that focuses on learning from data without explicit programming. Use of ML does qualify as use of AI, but use of AI does not imply use of ML.



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ITM Insights: New Data on New Formats

Launched in the 2010s, interactive teller machines (ITMs) or video remote tellers are self-service and self-directed banking tools for consumers. With digital sophistication that’s augmented by skilled staff available in real-time, ITMs are so much more than advanced ATMs. New consumer research is shedding light on consumer perception of ITMs, and this article explores this topic.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

Member Savings Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Microsoft Says Transport Latency Can Nullify Benefits of 5G

Microsoft says it has a massive amount of spare transport capacity to serve 5G traffic. They point out that that while 5G offers big boosts in speed, those speeds get watered down because “every network operator ultimately depends on the Internet at some point.” Microsoft particularly touts its traffic orchestrator for routing network packets across the Azure WAN. The software giant claims that they have developed a fast-forwarding mechanism to build a 5G overlay on their existing WAN, thereby supporting a variety of 5G network slices with different wired transport properties.



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Security Section


5 Steps Toward Real Zero Trust Security

This article presents five steps that will help ensure your zero trust journey stays on track and delivers value to your organization: 1) Know what zero trust really means; 2) Identify what you want to protect; 3) Design the network from the inside out; 4) Log all traffic; and 5) Commit to the long run, but take those first steps.



List of IT Assets an Attacker Is Most Likely to Target for Exploitation

Randori released a report that identifies the most tempting IT assets that an attacker is likely to target and exploit. The list includes Solarwinds, IIS6, Cisco’s Adaptive Security Appliance (ASA), Microsoft Outlook Web Access (OWA), and RDP.



AT&T Launches Managed XDR Suite to Provide Endpoint-to-Cloud Security

AT&T has launched a cloud-based, managed XDR (extended detection and response) offering designed to provide automated and orchestrated malware prevention, threat detection and continuous security monitoring of endpoint, network and cloud assets to help organizations detect and recover from security threats at scale. In addition, the platform offers the ability to integrate with third-party products via AT&T AlienApps, and provides a variety of third-party connectors.



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Leaders Roundtable

Core Systems:

Optimizing Your Core System

Celent - http://www.celent.com
Read Stephen Greer's comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:

TCS - http://www.tcs.com
Read TCS BaNCS Global Banking Team's comments:


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Technology and Marketing


3 Compliance Marketing Questions, Answered

This article looks at three common marketing compliance questions: 1) Do Radio and Print Ads Fall Under the Same Rules?; 2) What Stock Photos Should I Use?; and 3) Does this Postcard Follow the Rules?




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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by Credit Union tech-talk and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding CU Goals with Smart, Flexible Solutions


Digital Transformation: A Credit Union Imperative

The Digital Banking Market Is Heating Up

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond


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Online Banking/E-Commerce/Website Design


Buy-Now, Pay-Later Seen as Growing Competitor to Debit Cards

Increasingly popular buy-now, pay-later services are seen by many credit card issuers as stealing market share from debit cards and cash payments, according to some industry analysts. Buy-now, pay-later programs have become especially popular among Gen Z and millennial shoppers who may be skeptical of credit cards, and prefer fast, cheap payments with no interest fees and minimal credit checks. Retailers pay providers a fee for each transaction. Some 75% of the transactions are funded out of debit accounts, by some estimates.



Winning Top-of-Wallet with a Digital-First Strategy

Digitally issued cards shorten the time frame between when a cardholder receives a new card and when they begin using it for spend. Yet, digital issuance is just one step on a digital-first journey and without a full strategy, that newly issued card might not bring with it the added spend issuers are expecting. This article goes on to cover many digital-first options.



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Internet Access


7 VPN Alternatives for Securing Remote Network Access

Virtual private networks have shortcomings when it comes to protecting remote network connections. Here are 7 technologies that can replace or supplement it: 1. Zero trust network access; 2. Secure access service edge (SASE); 3. Software-defined perimeter; 4. Software-defined wide area networks; 5. Identity and access management and privileged access management; 6. Unified endpoint management tools; and 7. Virtual desktop infrastructure or desktop-as-a-service.



Dell: Hybrid Cloud ‘Long Gone,’ Multi-Cloud ‘Next Phase’

Dell Technologies’ top executives have framed hybrid cloud as a tired architecture that’s being left behind in pursuit of multi-cloud frameworks. This multi-cloud world, which Dell is reorienting multiple business units around, requires consistent infrastructure, operations, and access to the best of every cloud service.



The Best Way to Go ‘All In’ on Cloud

The author is confident that the long-held adage that FIs ‘might put new systems of innovation or systems of engagement in the cloud, but they’ll never move core banking’ is crumbling. He contends that app modernization is the top reason FIs are accelerating their cloud journeys, with total cost of ownership, greater agility, and improved data security as other top drivers. He adds that multicloud has much disaster recovery value, but the real multicloud value is in picking the best tools for the workload at hand.




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Call Centers


LiveVox Launches SmartStart Program for Contact Centers

LiveVox has launched their SmartStart Program. The new portal gives customers quicker access to essential LiveVox applications, including customer engagement channels such as voice, SMS, email, and chat, as well as interactive voice response (IVR) capabilities and managerial reporting.