logo

Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

April 5, 2021

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

OnPath FCU Partners with NCR

NCR recently announced that Harahan, LA-based OnPath Federal Credit Union has selected the NCR DI platform to power consumer and business banking on a single platform.

yahoo.jpg

 

Akamai MFA Provides FIDO2 Multi-Factor Authentication Without Hardware Security Keys

Akamai Technologies announced the launch of Akamai MFA, a solution designed to enable CUs to quickly deploy FIDO2 multi-factor authentication (MFA) without the need to deploy and manage hardware security keys. Akamai MFA uses a smartphone application that transforms existing smartphones into a hardware security key.

helpnetsecurity.jpg

~~~

 

 


Hardware News

 

More Laptops and Tablets, Fewer Desktops. How Remote Working Is Changing Hardware Usage

Gartner predicts that 6.2 billion laptops, tablets and smartphones will be used around the world in 2021, as organizations embrace remote- and hybrid-working styles. According to the research firm, the number of laptops and tablets in use will increase 8.8% and 11.7% respectively in 2021, while the number of desk-based PCs in use is expected to decline from 522 million last year, to 470 million in use in 2022.

techrepublic.jpg

 

New Storage Trends Promise to Help Organizations Handle a Data Avalanche

This article delivers a rundown of five current and potential fast and high-capacity storage approaches. To help organizations cope with growing data storage needs, it recommends: 1. Data lakes; 2. Data virtualization; 3. Hyper-converged storage; 4. Computational storage; and 5. DNA data storage.

informationweek.jpg

~~~

Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

Back to Top


Software Updates

 

Microsoft 365 Defender Updates Bring a Single Portal View

Microsoft's Threat Analytics portal allows you to review the latest security attacks and risks that Microsoft is highlighting, as well as drill down to your network and see if you have any additional mitigations or configurations you need to do to protect your network. While the new Microsoft 365 Security Center permits you to more quickly assess threat risk and take action, be aware that you will need an E5 license.

cso.jpg

 

Microsoft Office 365 Still the Top Target Among Phishing Attacks

Microsoft Office has emerged at the top of the list of phishing targets due to the popularity of the product among organizations. The bulk of credential phishing attacks observed by Menlo Labs recently were trying to hoodwink users with phony login pages for Outlook and Office 365 login pages. Also, cybercriminals are increasingly hosting their malicious landing pages on legitimate and popular cloud services. Such pages have been found on Microsoft Azure, OneDrive, Box, Firebase, Dropbox and even Evernote.

techrepublic.jpg

~~~

Back to Top


ATMs/Kiosks

 

Why Cash Is Still King During COVID-19

This article states that many of the reasons that made cash the king before COVID-19, such as the reliability and ease of transaction to today’s desire to support consumer security and privacy, will likely keep cash a method of choice for consumers. Plus many people like the peace of mind and relative liquidity of cash. So far, the data supports the continued use of cash projections. Plus there is another big factor: the Federal Reserve estimates that 22% of the population is either underbanked or unbanked.

burroughs.jpg

~~~

Back to Top


CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

DCI

DCI

and their client is:

Morton Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

~~~

Back to Top


Wireless World

 

AT&T, Ericsson Execs to Lead 6G Strategy for U.S. Coalition

ATIS’ Next G Alliance is setting work in motion for a roadmap to 6G, appointing AT&T and Ericsson executives to lead efforts on overall strategy and direction for the North American coalition. 6G is still very much a long-term initiative, with formal definitions and standards yet to be determined. In general, 2030 is often cited as a loose timeline for initial commercialization and deployments.

fiercewireless.jpg

 

Eye on Fintech: Why the Mobile-First Banking Industry Is Hot

According to Business Insider, 97 percent of millennials are already using mobile banking, while 91 percent of Gen Xers and 79 percent of baby boomers also reported seeing the benefits of these services. While many people are inherently skeptical of mobile-first banking because of fears about phishing, financial fraud, and security, this article states that digital banking is just as safe, if not safer, than using a branch.

techgenix.jpg

~~~

Back to Top


Security Section

 

A Fingerprint Card Tech Advances After Achieving Compliance with Mastercard Specs

Card-based biometric authentication took a step forward with a recent announcement that a technology from Fingerprint Cards AB has complied with reference specifications set by Mastercard. The compliance is a first for fingerprint authentication on a card which should help smooth the way for biometric security on payment cards.

digitaltransactions.jpg

 

Nearly 40% of New Ransomware Families Use Both Data Encryption and Data Theft

Data-stealing ransomware attacks, information harvesting malware, and supply chain attacks are among the critical threats to organizations, according to an F-Secure report. The evolution of ransomware that also pilfers data is referred to as Ransomware 2.0. If organizations first refuse to pay a ransom to decrypt their data, attackers threaten to leak the stolen information, increasing pressure on victims to pay.

helpnetsecurity.jpg

 

Cisco Streamlines, Upgrades Its SASE Bundle

Cisco has made enhancements to its security offerings that will expand and change the way customers buy its Secure Access Service Edge products; e.g., one step will be offering the SASE package as single, integrated bundle customers can buy as a subscription service that is straightforward to procure, easy to set up, and simple to use—all brought together a cloud dashboard. Cisco also added passwordless secure access to its Duo package that authorizes secure connections to applications based on the trustworthiness of users and devices.

networkworld.jpg

~~~

Back to Top


 

Technology and Marketing

 

Supporting Small Businesses, One Micro-Loan at a Time

Since launching their small business micro-loan program in 2017, Point West CU has taken over 75 applications and funded $750,000 in affordable capital loans to 50 small businesses. With an average loan size of under $16,000, these funds have offered a lifeline to dozens of nascent enterprises. Portland, OR-based CU Point West has limited the size of its business purpose loans to under $50,000 in aggregate borrower exposure, allowing it to avoid member business lending statutory limits and the associated expense.

cutimes.jpg

 

5 Mistakes That Are Killing Your Surveys

Surveys not only allow you to take the pulse of your market—they can also help you retain current accountholders and increase satisfaction. Well-written questions are critical for a survey's completion rate and success at providing accurate, actionable information. The way you ask your questions can shape your respondents' perspective on the topic and may even cause them to unintentionally provide inaccurate answers. Thes article goes on to cover tips for writing effective surveys.

swbc.jpg

~~~

Back to Top


Online Banking/E-Commerce/Website Design

 

Visa Moves ‘Beyond the Card’ with an Expansion of Visa Direct to FI Accounts

Visa just announced Visa Direct Payouts, which allows users to send money overseas either to a recipient’s Visa debit or prepaid card or to their FI account. The transfers can be made to more than 170 countries. However, domestic US transfers under Visa Direct Payouts do not include payouts to FI accounts. Visa defines their "real time" payments as “moments or hours” compared to days or as much as a week.

digitaltransactions.jpg

~~

Back to Top


Internet Access

 

AT&T SD-WAN with Cisco Expands to Support Workforce Mobilization

AT&T continues to grow and evolve its AT&T SD-WAN capabilities, adding new features from Cisco to support remote workers. They have introduced AT&T SD-WAN with Cisco's Teleworker solution, which offers SD-WAN capabilities for employees working from home. In action, it layers on the full SD-WAN stack with one piece of hardware.

yahoo.jpg

 

SD-WAN Is Steadily Replacing MPLS

SD-WAN is steadily replacing MPLS, and IT managers are no longer looking at it primarily as a way to cut costs - now it's about boosting capacity, access and performance. These are the findings of TeleGeography's latest WAN Manager Survey. Respondents were asked to rank the factors that drove them to pursue SD-WAN deployments and were given six choices: increasing site capacity, using alternative access solutions, improving performance, cutting costs, reducing provisioning time, and improving security. The first three choices tied for number one, followed by cutting costs, reducing provisioning time and improving security.

fiercewireless.jpg

 

NaaS: Network-as-a-Service Is the Future, but It’s Got Challenges

NaaS enables organizations to outsource network functionality at network Layers 4-7—such as software-defined WAN (SD-WAN) and application delivery controller (ADC)—as well as Layers 1-3, which includes switches and routers. Over the next five-plus years, some observers think that IT teams will increasingly adopt NaaS as suppliers deliver hybrid offerings that include software, cloud intelligence, and the option for management of on-premises hardware. These services will be subscription-based and pay as you go, making networking more of an operational cost than a capital cost. They will provide centralized management with the ability to easily add and remove network and security functionality.

networkworld.jpg

~~~

Back to Top


Call Centers

 

Contact Centers Prepare for Hybrid WFH

Prior to the pandemic, 88% of telecommunications companies surveyed by J.D. Power allowed, or enabled, only 25% of their agents to operate in work-from-home (WFH) environments. But by July of 2020, 78% of telecommunications companies were at 100% work-from-home. However, not everybody is interested in—or in an optimal position to—work from home 100% of the time. The authors state that their research shows that a significant portion of the contact center workforce became exhausted from the length of time spent working in isolation, and that contact centers must address this issue post-pandemic.

fiercewireless.jpg

~~~

 

Privacy Policy DBA: TRW ENTERPRISES, LLC/CU TECH-TALK