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Kasasa has partnered with CU Strategic Planning to help boost consumer outcomes for Community Development Financial Institutions (CDFIs) serving the unbanked and underbanked.
Trellance and Verrency announced a partnership to integrate Trellance’s data analytics platform, M360, with Verrency’s platform that enables CUs to deliver modern digital card services on top of their existing infrastructure.
Microsoft has unveiled the Surface Pro 7+, a new device in its 2-in-1 PC line, that will be sold only to commercial and educational customers. A variant of the consumer-aimed Surface Pro 7, the new model sports the same 12.3-in. display, a choice between three Intel processors, and SSD (solid-state drive) options up to 1TB. Like the Pro 7, the 7+ can mutate from more-or-less notebook form factor to tablet, with or without the optional keyboard still attached.
These select laptops unveiled at the recent CES 2021 show are some of the best looking models for business professionals: ASUS Zenbook Pro Duo 15 OLED; Lenovo Ideapad 5G; Dell Latitude 9420; Acer Aspire 5; Alienware m15 R4 and m17 R4; Lenovo ThinkBook Plus Gen 2i; and the NECPC LAVIE MINI.
Approvals, Presenter View and Meeting Recap are all coming to Teams, with Microsoft keen to get remaining Skype for Business customers onto its star product. Approvals lets users create, manage, and share projects sign-offs directly within Teams. Presenter View will allow users to keep track of their presentations while leading a meeting. Meeting Recap is fairly self-explanatory: after a meeting, Teams will pull together a recording of the meeting alongside a transcript, a copy of the chat log and any files shared during the call, which can then be shared with participants.
Research conducted by Think Forward Initiative and Eller College of Management, University of Arizona has found that contrary to popular belief, budgeting apps have been shown to have the opposite result, and in reality drive overspending. The design of the typical budgeting app which shows users the amount of money they have left to spend in their budgets can be a nudge to drive excess expenditure, the report states. This behavior is heightened towards the end of the budgeted period, when the available funds are most visible.
This article is bullish on the future of ATMs and states: It's not just about going to an ATM to get cash, it's about automated banking, it's about having essentially a smaller branch, a branch that you can do just as much with an ATM as you would with a physical branch and you don't have to staff the physical branch, you don't want to pay for the real estate for the physical branch."
Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:
and their client is:
This article lists the top reasons US consumers use mobile banking (in order of importance): 1) View balances; 2) View recent transactions; 3) Pay bills; 4) Transfer funds; 5) Contact service rep; 6) Open a new accoount and 7) Re-order checks. It goes on to list the top factors affecting mobile banking app development costs.
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There are several types of attacks that can be executed through videoconferencing platforms: Meeting bombing; Malicious links in chat; Stolen meeting links; and Host privileges transfer. In response, the Center for Internet Security (CIS) team has developed comprehensive security guidance for videoconferencing. This new guidance takes two forms: 1) A CIS Benchmark for Zoom and 2) The CIS Videoconferencing Security Guide.
While VPNs are the big beast in secure remote access, however newer approaches that are both more secure and more efficient have emerged. Zero Trust Access (ZTA) technologies are about granting access to applications, regardless of the network over which the data will travel. They grant specific access rights, i.e. the minimal ones required for a user to perform a specific task, rather than blanket access to an organization’s entire infrastructure, as typically happens with VPNs. The article goes on to look at the two broad groups that ZTA platforms fall under.
Research show that 67% of small businesses have experienced a cyber attack, according to 2019 Keeper Security survey, and COVID-19 appears to have intensified this problem: The FBI reports that cybercrime reports have quadrupled during the pandemic. This is why Mastercard has created the Mastercard Trust Center — to offer free online access to trusted cybersecurity research, education, resources and tools.
Integrating Digital, Payments and the Core
Technology and Marketing
Your navigation system is one of the most important parts of your credit union website design. A good navigation system helps people easily find what they want; and a poor one causes people to bounce before they even make it past your homepage. The author offers some best navigation practices for CU websites.
To make the most of the opportunities available to you on social media, start with an honest audit of your current marketing strategy. By avoiding these 5 common missteps, you’ll be more likely to reach your audience, build a relationship with your followers and achieve your marketing goals: 1. Focusing on follower count; 2. Posting irrelevant, boring or salesy content; 3. Failing to boost content; 4. Being tone-deaf; and 5. Doing it all yourself.
Unlike many fintech startups, Walmart’s new financial company is expected to be a formidable player right out of the gate by providing what they are calling “modern, innovative, and affordable financial solutions.” Walmart, which will own the majority of the unnamed entity, will have a readymade customer base through the giant retailer’s millions of customers and employees. Walmart says it partnered with Ribbit because of its fintech expertise. Ribbit’s investment portfolio includes the no-fee mobile-investment platform Robinhood, consumer-technology platform Credit Karma, and Affirm, which provides innovative payment options.
Americans are increasingly taking advantage of the buy-now, pay-later (BNPL) offerings thanks to a growing number of financial technology companies. Credit card balances have declined substantially, dropping $76 billion in the second quarter last year — “the steepest decline in card balances seen in the history of the report,” the New York Fed noted, and by $10 billion in the third quarter. According to this article, the BNPL model is “attacking and disrupting the traditional credit card business.” And while the amounts spent are comparatively smaller, “the sector is rapidly gaining share.”
25% of internet traffic on any given day is made up of bots, the Kasada Research Team has found. If you’re not continually evolving your defense along with the attackers, then you’re still a good target for bots. When evaluating the traffic of your website, you can often glean summary information about potential bot activity just by analyzing basic site metrics. This article lays out key metrics to look for that could indicate you have bot issues.
The cloud offers a variety of benefits (e.g., scalability, greater flexibility and potentially lower costs), but one advantage that the cloud doesn't necessarily provide, however, is speed. This article walks through strategies for improving the speed of workloads in cloud. Some of these tips involve changes you can make at the workload level, while others require having certain architectural configurations in place.
The author has a great deal of experience with chatbots and the effort it takes to create a “conversation-like” interface. She recommends these chatbot implementation strategies that you should consider before you jump into the world of bots: Step 1: Develop a Deep Understanding of Your Users; Step 2: Build an AI/KM Culture and Develop the Right Skills; Step 3: Choose a Specific Purpose; Step 4: Capture Knowledge in Existing Channels of Support; Step 5: Define Customer Intents with Journey Maps and Use Cases; and Step 6: Identify Technology Platform/Architecture.