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Your source for the latest technology information of interest to credit unions across America.

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January 25, 2021

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

Blueprint Launches Solution for RPA Platform Migration

Blueprint Software Systems announced the availability of a new RPA platform migration solution which helps organizations to quickly switch from one RPA tool to another. Historically, switching RPA platforms was both expensive and difficult due to the lack of code parity, lost credentials, absent versioning, unavailable output compare, missing audit logs, and numerous other challenges.

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Alliant CU Develops RV Participation Program

Alliant Credit Union has developed a participation program for a growing niche: RV loans. The Chicago-based CU's strategy is to sell a portion of RV loans to keep the category below the board’s cap, and build a source of non-interest income through premiums and servicing fees. It sold $64.5 million of those loans last year within a group of about 10 to 12 regular CU participants.

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Hardware News

 

Targus Introduces New Products for Remote Work

Targus is focusing on reimagining the workplace with a range of new products to bridge the gap for employees who are working from home or commuting to the office one or two days a week. The new products include: a new UV-C LED disinfection light, an antimicrobial backpack, a tablet cradle workstation and a universal phone dock.

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New Intel CPU-Level Threat Detection Capabilities Target Ransomware

Security vendors can now leverage new telemetry and machine learning processing capabilities built into Intel's 11th Gen mobile processors to better detect and block sophisticated ransomware programs that attempt to evade traditional detection techniques. The features are built into Intel Core CPUs designed for businesses that include the vPro feature set.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

5 Things to Look for in an XDR Solution

Some vendors have approached XDR (eXtended Detection and Response) from the endpoint in and others from the network out. Either approach is valid as the premise of XDR is that security shifts from a series of point products to a single platform for threat visibility across the enterprise. Data is collected from the various enforcement points and then analyzed so threats can be detected faster and, more importantly, can be responded to quickly to contain the blast radius. This article offers some advice on how to choose an XDR platform.

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FireEye Releases Tool for Auditing Networks for Techniques Used by SolarWinds Hackers

FireEye has released a complimentary tool on GitHub named Azure AD Investigator that they say can help organizations determine if the SolarWinds hackers (also known as UNC2452) used any of these known breach techniques. The malware, known as Sunburst (or Solorigate), was used to gather info on infected companies.

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ATMs/Kiosks

 

Intel Introduces Facial Authentication

Intel has introduced RealSense ID, an on-device solution that combines an active depth sensor with a specialized neural network designed to deliver secure and user-aware facial authentication. Intel RealSense ID works with ATMs, kiosks, smart locks, access control, point-of-sale, and more.

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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Fortress Systems

Fortress

and their client is:

Seven Seventeen Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

QR Codes Regain the Spotlight for Remote Bill Pay and More

QR technology is very functional - here are some reasons why: 1) Information storage; 2) Speed; 3) Self-service; 4) Versatility; and 5) Cost-efficiency. Increasingly it is being used to make bill payments easier, faster and more secure.

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Verizon Touts 5G Connectivity as Enabler During Pandemic

Verizon insists that 5G connectivity is “more than just another tech innovation.” 5G connectivity is due to increase network speeds and performance, with speed increases of up to 100 times that of 4G networks. But the reality is that 5G connectivity’s true enterprise benefits are still a few years away. Providers must still build the fiber infrastructure (thousands of cell towers, antennas and more) to enable high-speed connectivity and low latency, and many mobile devices are not yet 5G enabled. As a result, many infrastructure build-outs will take several years to develop, and many experts view 5G as aspirational, not present-day reality.

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Wi-Fi 6E: When It’s Coming and What It’s Good For

This spring the FCC opened up a new swath of unlicensed wireless spectrum in the 6GHz band that’s intended for use with Wi-Fi and can provide lower latency and faster data rates. The new spectrum also has a shorter range and supports more channels than bands that were already dedicated to Wi-Fi. This article takes a deep dive into Wi-Fi 6E.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

Intrusion Prevention Solution Boasts Success

Intrusion’s new AI-based Shield cybersecurity appliance combines plug-and-play hardware with software, a database of 270 data feeds, billions of IP addresses and real-time artificial intelligence. This combination of technologies helps it to identify and prevent threats in real time by analyzing both current traffic entering and exiting a network and historical traffic patterns to decide whether the traffic is trustworthy. It also skips the alert step altogether, blocking suspicious traffic immediately. The company claims to have blocked 77,539,801 cyberthreats during a 90-day beta test of 13 companies.

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Rethinking Active Directory Security

If Active Directory is compromised, so is your entire environment. By modifying Active Directory, attackers can get access to anything in the network. Therefore, specific security provisions must be in place to monitor for and prevent unsanctioned changes within Active Directory itself, as well the ability to return to a known secure state, should a change find its way past prevention efforts. The author highly recommends to make it a priority to identify and communicate who is responsible for securing Active Directory in your organization, and implement comprehensive threat monitoring, detection, and response capabilities both on-premises and in the cloud.

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Technology and Marketing

 

Top 12 Business Intelligence (BI) Tools for 2021

BI tools make it simpler to corral the right data and visualize it in ways that enable us to understand what it means. But how simple that process gets, and how you can visualize the data depends on the tool: Picking the right one for your needs is critical. This article provides a dozen BI solution recommendations.

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Online Banking/E-Commerce/Website Design

 

Multifunctional Employee ID Card Includes Mastercard Payment Function

Infineon Technologies, a semiconductor manufacturer, is replacing the employee ID cards at its headquarters with the world’s first solution that combines highly secured office building access with a flexible, contactless Mastercard payment function. Employees can use teh cards to enter company buildings and the workplace, make cashless payments or transmit their digital business card using NFC.

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Multi-Asset Debit Card

Crypto-broker Bitpanda is taking pre-orders for a new Visa debit card that combines all assets like cryptocurrencies, fiat and precious metals into one card in real time. The card is linked to any asset in a user's Bitpanda portfolio, allowing the cardholder to switch the linked asset at any time via a mobile app and to shop online and in stores worldwide. Transactions are processed immediately and users get a real-time push notification every time the card is used.

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Internet Access

 

Survey: Native SD-WAN Monitoring Tools Are Not Enough

SD-WAN platforms provide some native monitoring, but supplemental monitoring tools are needed, particularly when seeking the root cause of poor application performance, according to an Enterprise Management Associates survey. The survey found that organizations list native monitoring as the third most important SD-WAN product requirement. (The first two are hybrid-connectivity support and integrated network security.)

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How Satellites and Mobile Networks Will Compete

We now have people like Elon Musk and Jeff Bezos launching satellites with dozens of innovations to make the launches and the satellites cheaper. Can they really compete with Verizon, ATT and other telcos? The author states that the relevant metrics are the cost per GB of data delivered, and the cost per square mile of coverage. He is pretty bullish: he predicts that it will be sometime in the 2030 timeframe before these satellites emerge as a great low-cost solution in rural markets.

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Call Centers

 

How to Develop a Successful Customer Service ChatBot Strategy - Part 2

In the first part of this guide on how to implement chatbots within an omnichannel experience, the author discussed how to set parameters for what you want the bots to accomplish and identify how the bots are needed. In this second part of this series, she covers (in Steps 7 - 12) how to measure bot interactions and use consumer feedback to build a better self-service experience.

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