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Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

January 4, 2021

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

PSCU Launches ‘Digital Issuance’ Solution

PSCU has launched a new digital solution — Digital Issuance — that enables cardholders to continue transacting digitally, even in the absence of their physical card. It includes: Push provisioning, Card add/remove automation, and Card credentials access.

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High Performing Board Digital Series Offered by CUES

The High Performing Board Digital Series is a new CUES offering. The series is divided into eight seminars, presented quarterly, over a two-year period. The CU's board will learn independently via a combination of: live Zoom meetings, interactive online discussions, audio recordings, videos, and independent study.

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Hardware News

 

Why Windows Server Will Continue to Be Delivered On-Premises

The cloud is obviously important, and will deliver significant revenue, but Microsoft's financial returns reveal that on-premises hardware is still significant and likely to remain so for a long time. On-premises servers are an important part of enterprise infrastructures: they provide file and networking support, they host line-of-business applications, they manage data. Even with workloads in the cloud there's always going to be a need to have some of these things close to your users, where network latency is an issue, where regulations demand tight control of data, and where software and hardware need tight integration.

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Lenovo Unveils New Storage and Switch

The new Lenovo ThinkSystem DM5100F is high-performance, low-latency, all-NVMe storage. The platform allows customers to manage and analyze all data types (block, file and object) within a single storage platform. The Lenovo DM Series of storage systems now includes S3 Object support, which allows customers to create a unified data-management platform between on-premises and the cloud. Lenovo also announced the new DB720S Fibre Channel Switch. The ThinkSystem DB720S is a Gen 7 FC SAN switch designed for extreme performance and autonomous SAN capabilities.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

In 2020, Videoconferencing Gained an Enterprise Foothold. Now What?

As 2021 arrives, video calls have become a part of corporate life that would have been unthinkable a year ago. This article looks at upcoming videconferencing enhancmenrts such as AI, AR, integrated whiteboards, security and more.

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ATMs/Kiosks

 

Contactless Wrist Temperature Kiosk

Frank Mayer and Associates has introduced a contactless wrist temperature kiosk, which joins its original temperature screening kiosk as well as an HR-focused kiosk that can perform fever scanning. The Contactless Wrist Temperature Kiosk offers worksites a touch-free option to quickly check employee and visitor body temperatures using an infrared sensor on the user's wrist. Available as a pass/fail temperature check option to alleviate wait times, the kiosk can also be programmed to offer more comprehensive screening with customizable health screening questions.

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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

ARCA

ARCA

and their client is:

Y-12 Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

How to Deploy 802.1x for Wi-Fi Using WPA3-Enterprise

Wi-Fi Protected Access 3 (WPA3) has brought significant security improvements to Wi-Fi networks, particularly WPA-3Enterprise, which includes tweaks to make authenticating to the network more secure. One of these has to do with 802.1x authentication that is used to determine whether Wi-Fi clients will be granted access to the enterprise network. With WPA3-Enterprise, security has been increased as clients are now required to make sure it’s communicating with the real authentication server before sending login credentials.

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Scanit Announces Launch of Digital Wallet to Improve Contactless Transactions

Scanit's technology works similarly to a traditional QR code reader, which focuses on print mediums. However, in addition to QR codes, it can also be used to scan Direct Response Video (DRV) codes, which are deployed in digital wallets, and in digital media, like TV commercials, websites, digital signage, or point-of-sale terminals like drive-thrus. They claim that their digital wallet allows users to complete contactless transactions from distances up to 20 feet away, and that their technology can read QR and DRV codes from up to 60 feet away.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

 

How to Implement Microsoft 365 Data Loss Prevention

When it comes to keeping sensitive data safe and adhering to regulatory compliance requirements, few Microsoft 365 features are as useful as the Data Loss Prevention (DLP) feature. The Microsoft 365 Data Loss Prevention capabilities are based around the configuration of DLP policies. This article goes into the details of implementing Microsoft 365 DLP.

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Leaders Roundtable

Core Systems:

Integrating Digital, Payments and the Core


Celent - http://www.celent.com
Read Stephen Greer's comments:
https://www.cunews.com/Celent.pdf

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:
https://www.cunews.com/ESP.pdf

Member Driven Technologies - http://www.mdtmi.com
Read Gary Lee's comments:
https://www.cunews.com/MDT.pdf

Share One - http://www.shareone.com
Read Teri Van Frank's comments:
https://www.cunews.com/ShareOne.pdf

Sharetec - http://www.sharetec.com
Read Sharetec Partners' comments:
https://www.cunews.com/Sharetec.pdf

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:
https://www.cunews.com/Symitar.pdf


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Technology and Marketing

 

What Is Business Analytics? Using Data to Predict Business Outcomes

Business analytics is the practical application of statistical analysis and technologies on business data to identify trends and predict business outcomes. Business analytics is a subset of data analytics, and also involves data mining, statistical analysis, predictive modeling, and the like, but is focused on driving better business decisions. This article details the benefits of business analytics and provides real world examples.

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Online Banking/E-Commerce/Website Design

 

Building a Discipline to Drive Digital Banking Strategy

According to the authors, FIs must focus on six key digital banking areas: 1. Make Digital Benchmarks and KPIs Visible; 2. Monitor Competition and Vendor Functionality; 3. Engage Net Promoter and Client Feedback Channels; 4. Address Inactive User Engagement; 5. Appoint Digital Ambassadors; and 6. Promote Your Success.

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Digital-First Economy Redefines Retail

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over.

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Internet Access

 

Building Stronger Multicloud Security: 3 Key Elements

The expanding mix of public and private clouds as well as software-as-a-service applications has given rise to growing security concerns. The number of services that are being released, the new ways of interacting, the interconnecting of services and systems, all of that continues to advance and all of these add new complexities into the enterprise security model. The article recommends three key steps to stronger multicloud security: 1) Mind your apps and data; 2) Employ the right tools; and 3) Bake security in.

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DDoS Attacks Spiked, Became More Complex in 2020

Providers of DDoS mitigation services reported an overall increase in attack volumes, attack sophistication, and attack complexity in 2020 compared with prior years. Increased dependency on remote connectivity as a result of COVID-19 drove up risk levels overall and provided bad actors with more opportunities to monetize DDoS attacks. Some experts say that the best mitigation approaches continue to be the use of content distribution networks or Web application firewall technology to filter out malicious traffic.

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Call Centers

 

75% of Work Conversations Could Be Recorded and Assessed by 2025

According to the author, using models to analyze recorded employee communication, organizations can add value to their business. However, these capabilities come with myriad risks and data privacy concerns. In the years ahead, Gartner predicts that companies will begin to use algorithms to analyze recorded workplace communications to identify areas for organizational improvement, monitor compliance, streamline workflows, and more. They recommend deleting or anonymizing conversations once analyzed and that organizations should "avoid focusing on individual employees."

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