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Your source for the latest technology information of interest to credit unions across America.

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June 14, 2021

This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

Member Driven Technologies Offers JHA PayCenter with Zelle

Member Driven Technologies (MDT), a CUSO that hosts the Episys core processing system from Symitar to provide a private cloud alternative for core processing and IT needs, is now offering JHA PayCenter to support its credit union clients in providing faster payments via the RTP network and the Zelle Network.

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Proofpoint Launches Cloud Native Security Platform

Proofpoint claims that its new Information Protection and Cloud Security Platform is the market’s first cloud native solution that combines enterprise data loss prevention (DLP), insider threat management, cloud app security broker (CASB), zero trust network access, remote browser isolation, and a cloud native web security solution.

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Hardware News

 

Samsung Unveils ZNS SSD: QLC V-NAND for Datacenter-Grade Endurance & Performance

Samsung has introduced its first Zones Namespaces (ZNS) solid-state drives that combine high performance, long endurance, relatively low price enabled by the company's QLC V-NAND, and improved quality of service (QoS) for datacenters. ZNS SSDs work differently than conventional block-based drives and have a number of advantages. ZNS SSDs write data sequentially into large zones and have better control over write amplification, which reduces over-provisioning requirements by an order of magnitude.

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Graphene Could Allow Hard Drives to Hold 10 Times More Data

Graphene and Heat-Assisted Magnetic Recording may lead to HDDs with a storage density between four and 10 terabytes per square inch, according to researchers at Cambridge University. But beyond allowing for drives with significantly more capacity, graphene HDDs promise to be more resilient as well.

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

 

How Mastercard’s Decision Management Platform Delivers Business Value

With 2.5 billion consumer accounts, Mastercard processes 75 billion transactions per year, thereby creating one of the best data sets about commerce in the world. To protect consumers and combat fraud, they created a decision management platform that analyzes 1.2 billion transactions per day, or 65,000 transactions per second, or 50 milliseconds per transaction. This video goes into more detail on these incredible stats.

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Windows Virtual Desktop Gets New Features and Pricing, and a New Name

Even though it's now Azure Virtual Desktop (AVD) rather than Windows Virtual Desktop, it's still all about making Windows available in the cloud. Now that the Azure AD support is in place, Microsoft Endpoint Manager (MEM) will also be able to manage Windows 10 enterprise multi-session VMs. Azure Virtual Desktop can deliver remote applications as well as an entire desktop. Previously that was only useful for an organization streaming applications to its own users because it uses the Windows licence entitlement. Now software vendors can use AVD to stream their applications to customers as SaaS.

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ATMs/Kiosks

 

Are ATMs, Digital Signage a Good Fit? | ATM Marketplace

At first glance, ATMs and digital signage might not seem compatible, since one is an advertising tool and the other is for finances, but they can actually work well together. This article details ways that ATMs and digital signage can work together in the lobby.

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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Triton

Triton

and their client is:

Alabama Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

 

Mobile Wallet Use Booming Worldwide

Digital or mobile wallet payment was the most popular POS payment approach globally in 2020, grabbing 21.5% of transaction payment market share in 2020. The boom was due to the COVID-19 pandemic and consumer fear of paper banknotes related to possible virus transmission, according to data released by TradingPlatforms.com. By 2024 mobile wallet use will make up a third of all POS transactions worldwide, according to a blog post on the data findings.

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Security Section

 

What Is Open XDR?

Extended detection and response (XDR) combines elements of security information and event management (SIEM); security orchestration, automation, and response (SOAR); endpoint detection and response (EDR); and network traffic analysis (NTA) in a cloud-based platform. This centralizes security data, threat hunting, and incident response. This article explores what "open" means in terms of XDR.

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Security Company Makes "Unbreakable Encryption" Available via the Cloud and APIs

Qrypt announced a web portal that provides access to a quantum cryptography API. This will allow most organizations to integrate the highest level of security into their applications, according to the company. Qrypt uses quantum technology to make one-time pad encryption easier to implement by providing random, one-time-use digital keys via quantum entropy. The company's Cloud Entropy Portal provides quantum-safe random numbers for any application, especially cryptographic key generation. In addition to the portal, Qrypt is developing additional quantum data-at-rest and data-in-motion SDKs.

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Technology and Marketing

 

5 Simple Rules to Boost Your Visual Marketing ROI

The author contends that visual marketing is one of the most important components of content marketing and digital marketing generally. Several studies have shown that people respond much better to images, videos and other visual content than they do to just text. He states that including those elements in marketing campaigns has increased the engagement and conversion rates exponentially for several brands. He provides five tips to ensure your visual marketing is getting you the most ROI possible.

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Online Banking/E-Commerce/Website Design

 

Three Strategies for Transitioning Accountholders to Digital Bill Payments

Nearly a quarter of consumers (22%) pay their monthly utility bill and 9% make monthly mortgage payments by mailing a check or money order to the biller, according to a recent bill payment study by PayNearMe. This article outlines 3 strategies to try and switch these traditional bill payers over to digital bill payments.

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The Future of Payments: Fintech 50 2021

Forbes has come out with their latest Fintech 50 list. They range from fraud-fighting startups to a business that lets companies offer digital wallets to Latin American consumers to one that tries to make transferred funds available in one day, instead of fiv

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Pandemic Causes Major Shift in Digital Expectations from CU Members

Research report CU Payments Outlook states that that 88% of CU members are currently digitally engaged with their financial services provider. The research found that payment products such as P2P and mobile wallets are at the core of the transactional relationships members and consumers are looking for. The research said that “payments represent 80% of a consumer’s interaction with their financial provider.” In fact, when it comes to payment providers, PayPal ranked highest for members as the most trusted brand, and their own CU ranked second.

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Internet Access

 

VMware Security Chief: ‘XDR Is next Frontier for Us’

VMware’s security chief says extended detection and response (XDR) is “the next frontier for us,” as the virtualization giant continues to grow its security business. According to VMware, XDR is composed of five core pieces: host, cloud, network, identity, and workload data.

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Cisco's New Webex Suite Is Built from the Ground up to Support Hybrid Work

Cisco is relaunching its Webex platform to add what it describes as features designed to make remote work more inclusive, personal and flexible. The new product, called Webex Suite, brings together a variety of remote work tools into a single product. Webex Suite includes calling, messaging, virtual meetings and virtual event management along with 800 new features that were added to Webex since September 2020.

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Verizon Taps Versa, Zscaler for Managed SASE Play

Verizon is the latest carrier to get in on the secure access service edge (SASE) hype, unveiling a fully-managed service based on Versa Networks’ SD-WAN and Zscaler’s cloud-based zero-trust network access, secure web gateway. The Versa-Zscaler combo won’t be the only option under the company’s Advanced SASE moniker for long. The carrier plans to roll out additional options for SD-WAN and online security, including Cisco’s Viptela and Palo Alto Networks’ Prisma Access products.

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Call Centers

 

How to Improve Your Contact Center Post-Covid with Strong Soft Skills

Contact centers have played a major role throughout the ongoing Covid-19 pandemic. In many cases, agents have been working hard to support an increase in calls, as well as an increase in the complexity and sensitivity of calls. This article dives into some ways to develop critical soft skills that became particularly important during the pandemic, as callers have been contacting contact centers with greater frequency and with issues that require more empathy.

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