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October 11, 2021

This Week's News is Sponsored by Better Branches ~



General News


CUs Team with Fintechs to Power Solar Lending

CUs are forming partnerships with financial technology firms that specialize in solar-based lending and other environmentally beneficial initiatives. For example GoodLeap, which works with Teachers Federal (an $8.7B NY CU), is a fintech that specializes in providing financing options for the residential solar and broader sustainable home solutions industry through a vetted network of solar installation contractors.



Affinity Solutions and Flybits Partner to Provide Mobile Contextualized Card-Linked Offers

Affinity Solutions and Flybits have launched My Offers, a solution designed to enable CUs to deliver high-value, card-linked offers with contextual, personalized mobile app experiences. With My Offers, CUs will now be able to draw on real-time, intelligent decisioning such as mobile activity, device status, weather, and propensity to buy, to provide members with a wide range of personalized high-value offers.





Hardware News


What Is a TPM? and Here's Why You Need It for Windows 11

Trusted Platform Module, or TPM, is a secure cryptoprocessor that secures a computer via an integrated cryptographic key. It will be necessary for Windows 11 and the chip communicates with other security systems within a PC. Whether it be a fingerprint reader or Windows Hello facial recognition, it all has to confer with the TPM to allow users access. Plus it's not just your security systems that will utilize a TPM, so do programs like Outlook, Firefox and Chrome.



Kioxia Seeks to Make the SSD More Programmable

NAND flash maker Kioxia has expanded its Software-Enabled Flash technology to bring a greater degree of programmability to NAND storage. The move will benefit hyperscalers the most. Kioxia (formerly Toshiba) first introduced SEF last year. It’s an open-source API that operates as a new kind of hardware flash controller to offload some functions to a controller, thus freeing up the CPU.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


What’s New in Office 2021?

The new perpetual release of Office gets a handful of features that were already present in Office 365/Microsoft 365, with many other features left out. And like Office 2016 and 2019, Office 2021 will receive no new features in the future, though it will receive security updates. This article covers what’s new in Office 2021, and what it will cost you.



Microsoft Exchange Emergency Mitigation: What You Need to Know

The author states that if you are still running and patching an on-premises Exchange server, you need to opt into a major protection that Microsoft is rolling out. Microsoft is offering a new feature called Microsoft Exchange Emergency Mitigation (EM) service. It is included in the September 2021 Cumulative Update and is not a replacement for patching. Rather, it provides better protections for on-premises Exchange servers.



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ATM Industry Association Announces New Membership Designed Specifically for FIs

The ATM Industry Association (ATMIA) announced the release of a new membership level designed specifically for small- and mid-size FIs. It includes a package of benefits of particular value to FIs with less than $100 billion in assets. You can plug into the Consortium for Next Gen ATMs, an initiative that will lower the cost of operating ATMs while adding functionality. A subscription to a newly launched ATM crime database, through the ATM Security Association, is also included.



Nearly Half of All ATMs Now Offer Automated Deposit Functionality

RBR’s Global ATM Market and Forecasts to 2026 reveals that of the 3.1 million ATMs installed globally, 1.4 million now accept automatic note deposits. Automated deposit can both enhance profitability for FIs and increase convenience for users. Whilst the number of ATMs installed worldwide is set to continue its gradual decline, the number of automated deposit machines, especially recyclers, is projected to grow.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Millennial Vision Inc. (MVi)


and their client is:

Glendale Area Schools Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


What Is 6G and Future Wireless?

Even though 5G is still being rolled out to replace the aging 4G standard, its successor 6G is already in development. Like its predecessors, 6G networks are expected to be faster (up to a Terabit per second) and handle increased bandwidth with lower latencies. However while 6G is on track to replace 5G wireless, it most likely will not be sooner than 2030.



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Security Section


Qualys Ransomware Risk Assessment Service Helps Combat Ransomware

Qualys released its Ransomware Risk Assessment Service to provide organizations with visibility into their ransomware exposure and automate the patching and configuration changes needed to reduce risk immediately. Qualys is making the solution available at no cost for 60 days. Once identified, vulnerabilities are mapped to available patches that can be directly deployed from the service without requiring additional tools and VPNs helping to reduce an organization’s ransomware exposure.



VMware to Pack More Security into NSX

An upcoming release of VMware's core NSX networking software will add anomaly detection, analytics, and data-gathering software sensors. NSX supports everything from private or public cloud-native applications to bare-metal workloads running on multivendor hypervisors. It also supports network-virtualization stacks in Amazon Web Services, Microsoft Azure, Google Cloud, and IBM Cloud, as well as leading Kubernetes container technologies.



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Leaders Roundtable

Core Systems:

Optimizing Your Core System

Celent - http://www.celent.com
Read Stephen Greer's comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:

TCS - http://www.tcs.com
Read TCS BaNCS Global Banking Team's comments:


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Technology and Marketing


People, Not Products, Are the Future of Banking

A new report by the Economist Intelligence Unit published by Temenos reveals that four in five bankers (81%) believe that FIs will seek to differentiate themselves on accoutholder experience rather than on their products and services in the next four years. Personalization and intimacy were viewed as the top strategic priorities by 30% in the survey.



How Design Thinking in Banking Could Help When 4P Marketing Falls Short

The author is convinced that the classic 4P marketing model doesn’t work well anymore and should be evolved from product, price, place, promotion to purpose, process, platform, people. He goes on to layout the reasons why he thinks this is true in this interesting article.




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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by Credit Union tech-talk and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding CU Goals with Smart, Flexible Solutions


Digital Transformation: A Credit Union Imperative

The Digital Banking Market Is Heating Up

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond


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Online Banking/E-Commerce/Website Design


Credit-Card Issuers Are Fed up with Apple Pay Fees, Urge Visa for Change

FIs rushed to work with the Apple Pay mobile wallet when it debuted in 2014, but now some have regrets, especially after Apple introduced its own new credit card in 2019. Visa is being asked to change the way it processes certain Apple Pay transactions, according to some observers. The change would trim the fees that FIs pay to Apple, but the change is up in the air as Apple reportedly is pushing back against it.



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Internet Access


Microsoft's Cloud for Financial Services Coming Soon

Microsoft is readying its next vertical cloud, the Microsoft Cloud for Financial Services, for general availability next month. Like Microsoft's other already-announced vertical clouds -- the Microsoft Clouds for Healthcare, Retail, Manufacturing and Nonprofits -- the Microsoft Cloud for Financial Services will bundle together Azure, Microsoft 365, Dynamics 365 and the Power Platform. It also will include capabilities and services unique to the financial services industry, plus common data models, cross-cloud connectors, workflows, APIs and industry-specific standards.



91.5% of Malware Arrived over Encrypted Connections During Q2

The latest report from WatchGuard shows an astonishing 91.5% of malware arriving over encrypted connections during Q2 2021. This is a dramatic increase over the previous quarter and means that any organization that isn’t examining encrypted HTTPS traffic at the perimeter is missing 9/10 of all malware.



Dell Partners with VMware, NVIDIA to Build New Multi-Cloud Services

Dell, in partnership with VMware, announced three new multi-cloud services. The three new services, one of which was also developed in partnership with NVIDIA, enhance cross-cloud data management, object storage and speed AI configurations to improve data analytics.




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Call Centers


Troubleshooting Your Forecasting Process

Forecasts predict demand for the contact center. Demand drives staffing and scheduling. And both ultimately determine the cost required to execute the plan and deliver exceptional consumer experiences. This article offers up a quick 5-question “quiz” designed to assist you in assessing your current forecasting process, and/or establishing one.