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 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

July 28, 2014

~ This Week's News is Sponsored by Better Branches ~

 

General News  

* Easy Solutions Teams with Fundtech
* Family Savings CU Selects Akcelerant Profitwise
* Quorum FCU Selects Bluepoint Solutions` Mobile Deposit
* Notre Dame FCU Converts to CU*Answers

Easy Solutions, a leading fraud protection company, announced a technology partnership with Fundtech, a market leader in global transaction banking solutions, to integrate Fundtech`s PAYplus payment platforms, PAYplus Connect and PAYplus USA with DetectTA, Easy Solutions` transaction anomaly detection offering within its Total Fraud Protection platform. The integrated solution delivers fraud protection as part of a streamlined workflow for managing wire transactions, clearing low-risk wires while isolating high-risk wires for investigation.

Akcelerant, a provider of software and services to the financial industry, has expanded their relationship with Family Savings Credit Union to include the use of its costing and profitability solution, Akcelerant Profitwise. The Profitwise product line assists credit unions in reporting on and analyzing all aspects of financial performance, highlighting opportunities to take action and improve.

Bluepoint Solutions announced that Quorum Federal Credit Union has implemented its QwikDeposit ToGo solution for remote deposit capture (RDC). The solution integrates with Quorum`s newly launched online and mobile banking platform.

100% credit union-owned CUSO, CU*Answers, recently announced the successful conversion of Notre Dame FCU located in South Bend, Indiana to its CU*BASE processing system. The credit union represents over 58,000 members, and $479 million in assets.

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Hardware News

The UHS-10 from Glory Global Solutions is a 3-in-1 system that provides banknote sorting, strapping and serial number capture capabilities all in a single compact desktop device. The new machine delivers:

- banknote sorting with fitness classification

- non-stop banknote strapping

- simultaneous banknote serial number capture

GRGBanking is touting the benefits of their H68N Series Intelligent Cash Recyclers which they say can shift heavy counter transactions and frequent cash replenishment to self-service and self-replenishment zones. The machines feature high capacity, Serial Number Tracking technology, biometric authentication and coin dispensing. 

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

Qlik is preparing to offer a free version of its Qlik Sense Desktop with no restrictions on either personal or commercial use. The software promises to provide end-users with ways to create interactive visualizations of data that can be shared with others. Qlik can take in data from a variety of sources, from dragged-and-dropped Excel spreadsheets to ODBC databases, and examine the resulting data dynamically with dashboard views. Also it publishes to HTML5, meaning the results can be examined in a conventional Web browser.

The NetResView utility from NirSoft scans for and lists network resources on your LAN. It shows computers, disk shares, and printer shares, including resources from all domains/workgroups and any admin/hidden shares. It also gives you the resource`s name/location, type, workgroup/domain, and its IP and MAC addresses.

Symitar announced that they are planning to include the CUFX standard in an upcoming version of their Episys core system. The CUFX standard, which is designed to facilitate connecting third-party solutions to core processing systems, is currently in use at the $2 billion Baxter Credit Union.

 

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Software Updates Sponsored by
Raddon Financial Group (RFG)


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ATMs/Kiosks

OrderMatic has developed a video ATM kiosk that allows consumers to have face-to-face interactions with tellers from a remote location. OrderMatic, which is based in Oklahoma City and offers POS, Multi-Point Communications, Digital and Backlit Signage, Security, and Stainless Steel Accessories, calls their drive-up kiosk's technology See and Speak Interface.

Paytoo has gone live with their first cardless ATM in Florida. Paytoo ATM customers use a one-time PIN generated from the Paytoo mobile wallet on their mobile device to withdraw a predetermined amount of cash; or they can perform a standard withdrawal by entering their phone number and security code. The company is using Genmega's ATMs and working with Payment Alliance International as well. The ATMs support money transfers, plus give lenders the ability to offer consumers instant access to cash, and will allow providers of loyalty programs to offer their clients fast reward points redemption for cash.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:

 

Bluepoint Solutions

Bluepoint

and their client is:

Ball State Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!
 

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Wireless World

Many analysts believe that the recently announced Visa Cloud Payment Solutions will commercialize mobile payments. The new services include:

- an SDK to enable developers to embed Visa`s contactless PayWave technology into their applications

- support for Quick Response code payments

- new host card emulation technology for enabling NFC transactions without using a hardware-based secure element

- support for Visa Checkout, its revamped online wallet service

Plus coming in September, Visa will offer a tokenization service that enables credit unions to substitute a random digital token for the 16-digit card number.

Ping Identity's PingID allows users' smartphone to be a second- or even a single-factor authentication device. When authentication is needed, a one-time token is transmitted to the device, and users swipe the display with a finger as if unlocking it. The system can be implemented either through Ping Identity's own cloud services or as an on-premise application. The company says that they support open standards, in particular OAuth and OpenID Connect.

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Security Section

Tanium offers a comprehensive security package that includes search techniques for interrogating endpoints across an organization. The company states that it can deliver a near-real-time view of hundreds of thousands of endpoints to detect anomalies and determine which software lacks the latest patches. Tanium uses a "linear peer-to-peer" architecture, rather than the usual hub-and-spoke architecture used by traditional system management tools. Using Tanium dashboards and alerts, IT Departments should be able to detect an attack as it is happening and identify which nodes are being compromised.

The Intel Pro 2500 Series SSDs are self-encrypting drives (SED) utilizing hardware-based 256-bit encryption to protect data without a significant loss of performance. Additionally, the new Intel drives feature the Trusted Computing Group`s OPAL 2.0 standard and are Microsoft eDrive capable. In an environment with Intel vPro Technology, with Intel Setup and Configuration Software and leading security software, the Pro 2500 Series drives can be managed remotely allowing IT to monitor and report drive health as well as track assets and remedy faults.

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Security Section Sponsored by
KnowBe4

KnowBe4

We Will Pay Your Crypto-Ransom If You Get Hit With Ransomware

Question: With ransomware like CryptoLocker on the rise, what’s your only real defense against malware attacks… no matter what security software you’re using?

You know the answer: Training your employees how to recognize ‘red flags’ so they will be constantly alert to the threat.

Well, who better to train them than the man who was once the world’s most-wanted hacker?

You know the answer to that, too: No one. You need to do security awareness training to be compliant, so why not use the most effective program there is?

And, at KnowBe4, we’re so confident in the effectiveness of our Kevin Mitnick Security Awareness Training Program, we offer you a guarantee: If your employees have been through our training and you still get hit with ransomware, we’ll pay your ransom in Bitcoin while you’re a customer.

Sound good? Of course it does.

Learn more about our training and our guarantee, and find out just how affordable our program is for your credit union. Ask for your quote TODAY.

http://www.knowbe4.com/we-will-pay-your-crypto-ransom-if-you-get-hit-with-ransomware/

KnowBe4. Human error. Conquered.

 

 

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Leaders Roundtable

Online & Mobile Banking:

Online and Mobile Banking – Improving & Bridging the Digital Channels

Bluepoint Solutions - http://www.bluepointsolutions.com
Read Andrew Tilbury's comments:
https://www.cunews.com/Bluepoint.pdf

D+H - http://www.dh.com
Read Tom Berdan's comments:
https://www.cunews.com/D+H.pdf

 
Integrated Media Management - http://www.immonline.com  
Read John Levy's comments:

Javelin Strategy & Research - http://www.javelinresearch.com
Read Mark Schwanhausser's comments:
https://www.cunews.com/Javelin.pdf

Mercator Advisory Group  - http://www.mercatoradvisorygroup.com
Read Pradeep Moudgal's comments:    
https://www.cunews.com/Mercator.pdf
 
PSCU - http://www.pscu.com
Read Jeremiah Lotz's comments:
https://www.cunews.com/PSCU.pdf



 

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Technology and Marketing

MagnifyMoney is a free resource that offers personalized side-by-side comparisons of banking and credit union products. The startup uses their proprietary Magnify Transparency Score to rate banking and credit card products on their simplicity and affordability. They offer a time perspective quiz which they say can help consumers make better financial decisions that can save them thousands of dollars: http://www.magnifymoney.com/timeperspective/

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Online Banking/E-Commerce/Website Design

EFTGuard is a program created to help credit unions and businesses protect against corporate account takeover resulting from unauthorized access. The program delivers education, mitigation tools, and protection from the risk of corporate account takeover related fraud. Businesses will be protected up to $100,000 per business if they should experience a covered loss. A portion of the monthly fee paid by the business owner goes to the credit union as a distribution partner.

Notre Dame Federal Credit Union announced the launch of its new instant life insurance price comparison service. Instant quotes for amounts of $5,000 to $25 million are now available on their website. Features of the new Notre Dame FCU life insurance price comparison service include:

- Anonymous quoting

- Instant ability to view best quotes on the most popular rate guaranteed plans, including 10, 15, 20, 25, 30 years and level-for-life plans

- The new and popular “living benefit” life insurance plans that can payout early in the event of a chronic or critical illness

- Life insurance plans that offer guaranteed acceptability with no medical questions

- Actual acceptance guidelines, and height and weight tables prior to purchase

- “No-exam” and “instant-decision” plans

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Online Banking Sponsored by
PSCU

PSCU

PSCU - The Nation's Leading CUSO

We offer leading edge eCommerce Solutions:

* Electronic Banking

* Mobile Banking

* Online Bill Pay

* Remote Deposit Capture

Contact us today:

(800) 443-7728

 

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Internet Access

Google is the most used search engine globally which means that no website would want to block Googlebot as they don't want to "disappear" from Google. Unfortunately, this makes life easier for Googlebot imposters. They do this by using Googlebot`s identity to gain privileged access to websites and online information. Incapsula is reporting that 34% of all identified Googlebot impostors were explicitly malicious, while 23% of these bots were used for Layer 7 DDoS attacks. However the company notes that Fake Googlebots can be accurately identified using a combination of security heuristics, including IP and ASN verification – a process which allows you to identify bots based on their point of origin.

The FCC recently published its annual Local Telephone Competition report and in it they state that 47% of residential customers who have a wireline voice service are now using VoIP and that nearly 38% are buying that VoIP service from someone other than their incumbent phone company. Two in every five American homes (41%) had only wireless telephones. As for business customers, the FCC found that only 15% of business voice lines are using VoIP. Incumbent carriers have the edge for providing business voice services overall, with 57% market share of business wireline customers.

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Internet Access Sponsored by
Ongoing Operations

OGO

Ongoing Operations - The Credit Union Movement's Top BCP & Technology (Cloud) Provider

Always-On Production Connectivity typically includes:

* Internet Connectivity

* Core System Connectivity

* Credit Union Connectivity

* Credit Card Processor

* Debit Card Processor

* ATM Processor

* Online Banking Provider

* Fedline / Federal Reserve Connectivity

* Enterprise Grade Firewall

* Intrusion Detection System

 

Contact us today:

This email address is being protected from spambots. You need JavaScript enabled to view it.

and

visit our blog for the latest BC/DR news: http://ongoingoperations.com/blog/

 

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Call Centers

Teleopti develops Workforce Management (WFM) software for contact centers that includes staff forecasting, scheduling and optimization, agent involvement and administration, intraday management, reporting and performance management. The Swedish company touts that they offer lifestyle scheduling, flexibility/personalization and support for open standards. Their latest release includes more than 100 improvements over the previous release.

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