CU news Logo

 Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

September 19, 2016

~ This Week's News is Sponsored by Better Branches ~



General News  

* National CU Information Sharing & Analysis Organization Launches
* Roostify & The Mortgage Collaborative Partner
* Mercury Insurance Introduces Mechanical Breakdown Protection
* Promise Technology Launches New NVRs

The National Credit Union Information Sharing and Analysis Organization has launched with the mission to advance cyber-resilience, deliver real-time security situational awareness information sharing, and help with coordinated responses. Gene Fredriksen, executive director of the NCU-ISAO and CISO for PSCU, stated "this is the first operational and threat intelligence sharing organization dedicated wholly to credit unions."

Roostify, a provider of automated mortgage transaction technology, announced that the company has joined the Preferred Partner Network for The Mortgage Collaborative, an independent mortgage lending network of small, mid-sized and community-based lenders. The two companies will work together to provide network members with access to Roostify`s mortgage technology platform.

To help credit union members protect their investment from potential repairs for longer than the typical standard manufacturer warranty, Mercury Mechanical Breakdown has launched “Fast Quote” which is an inexpensive mechanical breakdown protection program to extend their vehicle`s protection. Credit Union 1, headquartered in Anchorage, is a user of the service.

Promise Technology, a leading developer of open storage platforms for video surveillance, announced that its two new network video recorder (NVR) storage servers, the Vess A2330 and A3340, are now available in North America. Promise's Vess A2330 supports up to 35 cameras per system, while the Vess A3340 works with surveillance deployments of up to 80 IP cameras.




Hardware News

Hewlett-Packard Enterprise will be delivering servers from its ProLiant line with Docker CS Engines pre-configured by default. HPE claims its HPE Docker Ready Server will be the industry's first, and will help simplify Docker deployments. Docker is an open-source project that automates the deployment of Linux applications inside software containers. Specifically, the HPE ProLiant DL360, DL380, and BL460 will have access to Docker CS Engines available as part of the standard configuration tools

Toshiba announced a new line of SSDs under its OCZ brand, and those drive prices are comparable to some of the lowest in the industry based on similar technology. The VX500 series is a 2.5-in form factor, 7mm thick SSD based on multi-level cell (MLC) NAND flash, and uses the Serial ATA (SATA) 6 Gbit/s interface. At a per-gigabyte cost, SSDs are still about four times pricier than traditional hard disk drives. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


Back to Top

Software Updates

Aerohive is well known for their wireless 802.11ac access points, but they also have a strong lineup of wired access switches. With the latest release of HiveManager NG, the company says that their software brings the LAN (local area network) into the world of software-defined (SD-LAN). Their cloud management system prioritizes and dynamically modifies the network based on the applications that are running, and includes powerful authentication capabilities.

Microsoft's Project Centennial allows developers take older Windows apps (Win32 apps) and port them to the Universal Windows Platform (UWP), and then sell them on the Windows Store. A recent update now permits developers to distribute their Windows desktop apps to people shopping through Windows 10's app store. Microsoft is pushing their store as a new and better way to get software for Windows 10 devices.

Sophos is coming out with Intercept X, its new name for endpoint protection that uses behavior-based screening to detect malicious behavior on endpoints rather than signature-based protection. The package also includes CryptoGuard that makes cleartext copies of files that are being encrypted and that can block processes that are encrypting files if it determines they are acting like ransomware. They also claim that Sophos Clean roots out hidden malware remnants that might lie dormant for a later attack. Intercept X is available now and prices for a one year license range from $20 to $40 per user.


Back to Top


The U.S. Secret Service is investigating a new kind of ATM skimmer dubbed a periscope. In action, scammers use a key to open the top of the ATM and install a pair of devices wired together. The Secret Service noted that the devices, which are connected directly to the ATM`s internal circuit board, may have the capability to remain powered within the ATM for up to 14 days and can store up to 32,000 card numbers.

A new industry guide, "Alternative Operating System Case Studies," was just released by the ATM Industry Association. The new guide examines the features, specifications and advantages of Linux ATMs and Android ATMs, as well as WinCE-based retail ATMs, to provide a picture for strategic analysis and preparation by deployers contemplating next generation ATMs. The report concludes that the two most promising operating systems for ATMs of the future are Linux and Android.


ATMs/Kiosks Sponsored by
Heritage Industries

Back to Top

CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

Anheuser-Busch Employees' Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Back to Top

Wireless World

Clinc announced the launch of “Finie,” their voice-activated "financial genie." The artificial intelligence startup claims to have developed the world`s first open-source platform for building AI and deep learning-based Intelligent Personal Assistants. When integrated into existing mobile banking applications, Finie acts as a voice-activated intelligent personal assistant that is able to answer financial questions, offer personalized spending advice, and help fulfill many banking tasks. The company states that Finie is able to interpret not only semantics and intent, but the underlying meaning of user queries.

Mitek announced the availability of a new Mobile Multi-Check Capture Software Developer`s Kit (SDK) that is built on the Mitek MiSnap document capture technology for Commercial Mobile Deposit Capture. The company said that their new SDK is a self-contained set of screens, workflows, and APIs that comprise a complete multi-check capture experience allowing developers to quickly deploy their commercial mobile banking app offerings. Touch free capture allows for fully automated batch capture and helps decrease the number of items that require correction, and checks submitted in a batch are processed as a single deposit to expedite payments for improved cash flow.


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

Back to Top

Security Section

DualCheck is a human-oriented service verification technology. DualCheck was developed by eSTORM and they claim that it is more secure than other authentication methods since it checks first if the authentic app is being used by the right user by verifying app hash values and a user PIN or fingerprint every time the app run. Plus it generates a one-time password using dynamic values such as mobile carrier IP address, push ID assigned by Google or Apple, or session ID from the service provider`s server.

The NCUA is getting serious about cybersecurity and plans to build an extensive cybersecurity assessment into its examinations in the third quarter or early in the fourth quarter of 2017. The assessment will be based on a tool developed by the FFIEC and in preparation credit unions must work to identify their risks and implement a cybersecurity program. They should also assess the cybersecurity programs used by any third-party servicers it uses.


Security Section Sponsored by
StrongAuth, Inc.



Back to Top

Leaders Roundtable

Core Systems:

The Foundation of Your Member’s Experience


Celent -
Read Stephen Greer's comments:


Corelation -
Read Theresa Benavidez's comments:


CU Answers


Enhanced Software Products -
Read Matt Lefler's comments:


Member Driven Technologies -
Read Matthew Baaki's comments:






Back to Top

Technology and Marketing

Some social media experts recommend that you reward members for posting something nice about your credit union. For example, you could offer small giveaways to members that post a picture of themselves at one of your branches or community events. You may also want to ask that they tag the credit union`s or event's Facebook, Pinterest or Instagram account or declare the branch/event as their location in the post.


Back to Top

Online Banking/E-Commerce/Website Design

Yandex says that their built-in comprehensive Internet security technology, Protect, will detect if a website is unsafe and will immediately warn Internet users about the risks of entering card information. The company states that their browser utilizes machine learning algorithms to trawl through millions of safe and malicious pages and learns to tell them apart in order to warn the user about a fraudulent website. Their algorithms take into consideration hundreds of factors, including the authenticity of a website`s security certificate and when the website was created, before assessing the authenticity of the URL address.

Facebook has enhanced its Messenger platform by integrating its payment mechanisms for chatbots with the most popular financial service providers. Users will now be able to make payments from inside Messenger using Visa, MasterCard, American Express, Stripe, PayPal or Braintree. The new changes, which are part of Messenger Platform v1.2, mean you never have to leave the app to make a payment.


Back to Top

Internet Access

Seventy five percent of large carriers will deploy SDN (software defined networks) in 2016, according to a new IHS Markit survey. While momentum is strong, most carriers are using small regions of their networks called “contained domains” to explore, trial, test and make initial deployments. The top SDN applications are:

- 70% say virtual CPE/managed services

- 60% say metacloud

- 50-55 percent of survey respondents said services like bandwidth on demand, service and elastic service chaining were also important

Level 3 has deployed Border Gateway Protocol (BGP) Flowspec on its global backbone which allows their clients to better combat distributed denial of service (DDoS) attacks. The carrier says that BGP Flowspec enables them to effectively shut down volumetric attacks and provide a more secure network for its customers. By using the BGP protocol to distribute flow specification filters to network routers, BGP Flowspec enables Level 3`s DDoS infrastructure to input a rule to block or deny traffic related to the threat by its source, destination and a number of other characteristics. The result is that malicious traffic can be systematically and temporarily filtered off the network.


Back to Top

Call Centers

Qumram`s session recording, replay and web archival solution captures every keystroke, every mouse movement, and every button click, of contact center agents across all digital channels. Every user session – online, mobile and social – can be replayed at a moment`s notice, in a movie-like form, giving an exact replica of the activity that occurred, when, and for how long. The company says that their compliance technology platform also co-exists with the leading voice recording solutions, for a 360 degree view.