Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

Credit Union Technology Talk Logo

July 10, 2017

This Week's News is Sponsored by Better Branches ~



General News


Corelation Signs Diamond Credit Union for Core Processing

San Diego-based credit union core processing vendor Corelation has signed Diamond Credit Union to its KeyStone system. The $573 million CU, based in Pottstown, PA, will convert in April 2019.



PSCU and American Student Assistance Form Partnership

PSCU and American Student Assistance (ASA) are launching a new partnership to help provide financial education to students and families. This partnership aims to allow PSCU to provide selected articles from ASA’s collection of online educational materials, including tools and calculators, budgeting worksheets, a glossary of financial aid terms, and step-by-step lessons for all the major requirements for securing funding for college.



SchoolsFirst FCU Joins Zelle Through Fiserv Partnership with Early Warning

Fiserv announced that SchoolsFirst Federal Credit Union will join the Zelle Network with the goal of helping members make fast person-to-person (P2P) payments directly from their online banking site and mobile banking app.






Hardware News


Qualcomm and Vivo Show off Under-Display Fingerprint Tech

Qualcomm has unveiled its latest ultrasonic fingerprint solution at Mobile World Congress Shanghai that can be embedded under the display. The chip maker said the new range of fingerprint sensors, Under Display, Under Glass, and Under Metal and Glass, has been created in response to the industry's move towards edge-to-edge displays and water-resistant capabilities.



Intel SSD 545s Review: The next Great Budget SSD Has Arrived

According to the review, Intel’s 545s is an affordable yet reasonably fast SSD that finally demotes Samsung’s EVO from the top spot in the consumer space. At $180 for 512GB, the 545s offers all the capacity and cost advantages of TLC NAND plus the sustained write speed of MLC NAND.



Dell Targets SMBs with EMC XC Xpress for VDI Appliance

Dell's cloud computing arm has launched a handful of new products across its desktop virtualisation suite, aimed at making it easier for customers to deploy, configure, and manage virtual desktop infrastructure (VDI). The Dell EMC XC Xpress for VDI appliance, now allows small to medium-sized businesses (SMBs) to deploy and manage a Nutanix-based environment. The appliance combines server and storage infrastructure, virtualisation software, and cloud back-up.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


Back to Top

Software Updates


How to Test Windows System Performance

Computerworld gives each system they test a thorough examination that covers all of its major functions and attributes, including working with the computer as a typical business user would. This article covers some of the measurement tools that they use.



Minerva Protects Endpoints with Trickery and Deception

Minerva's Anti-Evasion Platform targets the new breed of environmentally-aware malware. The idea is that most normal threats will be blocked by traditional antivirus and Minerva will stop anything that attempts to get around that protection.



How Will the Cloud Change IT? Look at Microsoft

The tech giant is reorganizing to address cloud business realities. Count on following its lead in two years.



Back to Top



The Dual Role of the ATM and Branch in the Future of Banking

As well as giving consumers quick and easy access to cash - which remains a vital part of the payments ecosystem - modern ATMs can serve an increasingly diverse range of purposes. They can, among many other things, accept mixed-media deposits, facilitate overseas money transfers and provide video connections to remote tellers at any time of the day or night.



Squeezing Cost out of Your ATM Ops with Cash Management Solutions

Accurate cash forecasting is hard. But ineffective cash management is hard on the bottom line — no more so than when it comes to ATM operations.



Diebold & Samsung Unveil Face-Based ATM Technology

Diebold Nixdorf and Samsung SDS America have revealed technology that could soon allow ATM users to get money out of an ATM using only their faces.



ATMs/Kiosks Sponsored by
Heritage Industries

Back to Top

CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  


and their client is:

Patelco Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Back to Top

Wireless World


Redwood CU’s P2P Service Aims to Debunk Misconceptions

Redwood Credit Union has developed an in-house peer-to-peer (P2P) solution it calls RCUpay. RCUpay is integrated in to Redwood Credit Union’s mobile banking platform. Members can sign up online at the CU’s website and/or through the mobile app. The no cost, real-time payments are sent via phone or email.



VASCO Bolsters DIGIPASS to Aid Mobile App Protection

VASCO Data Security International announced its ability to help organizations detect and mitigate mobile application overlay attacks through added functionality in the DIGIPASS for Apps Runtime Application Self-Protection (RASP) module.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

Back to Top

Security Section


FIRST Releases Practices for Multi-Party Vulnerability Coordination and Disclosure

The Forum of Incident Response and Security Teams announced the release of a set of guidelines and norms for vulnerability disclosures that affects multiple parties.



Protecting FIs with Artificial Intelligence, Biometrics and Other Emerging Technologies

How can FIs utilize artificial intelligence, biometrics and other emerging technologies to better protect account holders? This article looks at some of the ways AI and machine learning can help.



Cloud Security Vendor, ShieldX, Emerges from Stealth

Recognized as a Gartner 'Cool Vendor' in 2017, SheildX emerges with a new cloud security product: APEIRO. They say that APEIRO provides network protection using the next generation of micro-segmentation that provides full security controls, as well as visibility, automation and coordination across multiple cloud environments. 



Back to Top

Leaders Roundtable

Online and Mobile Banking:

Removing Friction from the Digital Experience

IMM - http://www.immonline.com  
Read Michael Ball's comments:

Javelin Strategy & Research - http://www.javelinstrategy.com
Read Mark Schwanhausser's comments:

Kony - http://www.kony.com
Read Antonio Sanchez's comments:

PSCU - http://www.pscu.com
Read Eric Goscicki's comments:

StrategyCorps - http://www.strategycorps.com
Read Dave DeFazio's comments:


Back to Top

Technology and Marketing


Meeting Personalization Expectations

Consumers expect their financial institution to understand their needs and deliver personalized solutions similar to what they receive from Google, Amazon, Facebook and Apple. Unfortunately, despite advanced AI technology, most personalization expectations remain unfulfilled.



Despite Financial Literacy Push, the Underbanked Are Still Underbanked

The rise of fintech startups and financial services companies espousing financial literacy programs, good financial health practices, and budgeting tools for consumers hasn’t changed one crucial fact: underbanked U.S. households are still underbanked.



Back to Top

Online Banking/E-Commerce/Website Design


14 Ways to Prevent Fraud on Your Debit & Credit Cards

Every time there is a large credit card breach, you will hear some expert say risks for consumers are low, because it is easy to cancel a credit or debit card and get a new one. Despite the liability limits, you are better off avoiding all this in the first place.



Check Usage Plummets in US - Fed Payments Study

Consumers wrote nearly two-thirds fewer checks per household in 2015 than in 2000, while total noncash payments per household, which includes not only checks but also card payments and electronic transfers via the automated clearinghouse (ACH) system, expanded almost 95 percent, according to results released from the 2016 Federal Reserve Payments Study.



Back to Top

Internet Access


Key SD-WAN Solution Evaluation Criteria

According to some analysts, SD-WANs have real and tangible benefits, but they also have downsides and/or challenges affiliated with early deployments. The downsides are mainly around gaps many vendors have for features like IPv6, WAN optimization, etc. This article covers five things that show up consistently in SD-WAN implementations that any organization should think about longer-term.



Back to Top

Call Centers


Applying Predictive Analytics in Contact Centers

The effective application of data mining techniques in a contact center can decrease agent turnover and improve working conditions, or insights to find the best candidates.  Applied data mining and predictive analytics can highlight what traits make a high performing employee as well as the traits that lead to employee turnover. Initiating a predictive analytics project to predict agent turnover starts with reviewing available data.