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July 17, 2017

This Week's News is Sponsored by Better Branches ~



General News


CU*Answers Renews Partnership with Bridge CU

CU*Answers announced the renewal of its data processing partnership with Columbus, OH-based Bridge Credit Union. Formerly known as State Transportation Employees Credit Union, Bridge Credit Union has been utilizing the CUSO’s CU*BASE core data processing suite since November 2012 and has signed a five-year contract.



PSCU Adds 2 New Owners

PSCU announced that AERO Federal Credit Union (Phoenix, AZ) and Truliant Federal Credit Union (Winston-Salem, NC) have joined the cooperative for debit card processing and Total Member Care call center support, respectively. Both credit unions signed long-term agreements following extensive due diligence.



Financial Resources FCU Teams with Roostify

Roostify, a provider of automated mortgage transaction technology, announced that Financial Resources Federal Credit Union has implemented Roostify's mortgage technology platform in an effort to create a better online experience for its members applying for or refinancing a home loan.



Altra FCU and 7 Insurance Partner to Offer Insurance Services

Altra Federal Credit Union has partnered with 7 Insurance to offer insurance services to its members. The partnership is aimed at enhancing the member experience by giving Altra FCU members easy access to affordable insurance services from trusted industry professionals.






Hardware News


KeyMe Says They Are "Most Secure" Ways to Copy Keys

KeyMe aims to be a secure and convenient way to copy, share and personalize keys, while also helping to solve frustrating lockouts.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Twistlock Releases Latest Version of Container Software

Twistlock just signed off on Twistlock 2.1, the 10th time they have shipped a major release of Twistlock. The latest version includes some new features across all areas of the product, including a container centric app firewall, vulnerability risk ranking that aims to use knowledge of your unique environment to prioritize what to fix first, and a new dashboard.



What Are the Differences Between Office 2016 and Office 365?

How Office 2016 and Office 365 differ can be confusing, especially since both include, more or less, the same applications. IT News lists some top ways to tell these platforms apart.



Are Open APIs the Gateway to New Cores?

A new startup called Finxact is going all in on open banking, and is even releasing a new core via API. Finxact is offering this functionality through its sandbox, and invites interested FIs to work with the sandbox at no cost.



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Scammers Used Infrared to Pull Data from ATM Insert Skimmers

A greater number of ATM skimming incidents now involve so-called “insert skimmers,” wafer-thin fraud devices made to fit invisibly inside a cash machine’s card acceptance slot. New evidence suggests that at least some of these insert skimmers — which record card data and store it on a tiny embedded flash drive  — are equipped with technology allowing them to transmit stolen card data wirelessly via infrared, the same communications technology that powers a TV remote control.



Will ‘Cardless’ ATMs Help Speed up Mobile Payments Adoption?

After 50 years using clunky ATMs, many FIs are eyeing costly “cardless” upgrades to the old models that perform more functions by remote control using a mobile phone, and consumer reaction to them could be a bellwether for adoption of other mobile payment technologies.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Digital Resolve

Digital Resolve

and their client is:

Lockheed Georgia Employees Community Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


VMware, Trend Micro Offer Unified Approach to Enterprise Mobile Security with New Partnership

Trend Micro's cybersecurity solutions are coming to VMware Workspace ONE and VMware AirWatch to help IT leaders protect devices from a growing number of mobile attacks.



Are RFID-Blocking Wallets Necessary?

Alhough it may be happening, The Wirecutter was unable to find any credible reports of actual, real-world RFID identity or credit card theft. They go on to suggest that consumers are far more likely to be affected by a card skimmer at an ATM, or a breach of a major retailer.



AT&T, NetComm Wireless to Offer Fixed-Wireless Broadband to Rural Areas

AT&T and NetComm Wireless unveiled a plan to supply fixed-wireless equipment across certain US states. TechRepublic explains why this plan could be smarter than deploying fiber.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


Bitscout – the No Cost Remote Digital Forensics Tool Builder

Bitscout 2.0 is not only based on open-source tools, it is an open source tool itself that lets you build your own LiveCDs – your own types of Bitscout systems. In action, the tool is essentially a collection of scripts which anyone can validate, customize and improve.



Cylance Integrates AI-Driven Engine into VirusTotal

Cylance announced the integration into VirusTotal of its artificial intelligence (AI)-driven anti-malware engine. VirusTotal is a complimentary online service that analyzes files and URLs with the aim of enabling the identification of malware detected by antivirus engines and website scanners.



The Future of Payments: Sensor Fingerprinting, Facial Recognition, Retinal Scanning and Voice Control - Help Net Security

Viewpost surveyed a cross-section of 1,000 consumers, finding that overall, 80 percent of Americans are in support of payments technologies and currencies, including tools like sensor fingerprinting, facial recognition, retinal scanning and voice control, as well as currencies like Bitcoin.



Gone Phishing: The Top 10 Attractive Lures

KnowBe4 tracked the most-clicked email subject lines from the simulated phishing tests sent to identify user readiness and awareness over Q2. The Top 10 list represents 22,060 simulated phishing tests failed by either KnowBe4 client users or users that took a phishing security test:

  • Security Alert – 21%
  • Revised Vacation and Sick Time Policy – 14%
  • UPS Label Delivery 1ZBE312TNY00015011 – 10%
  • BREAKING: United Airlines Passenger Dies from Brain Hemorrhage – VIDEO – 10%
  • A Delivery Attempt was made – 10%
  • All Employees: Update your Healthcare Info – 9%
  • Change of Password Required Immediately – 8%
  • Password Check Required Immediately – 7%
  • Unusual sign-in activity – 6%
  • Urgent Action Required – 6%




What You Need to Know About Identity Theft Protection

According to the 2017 Identity Fraud Study by Javelin Strategy & Research, 15.4 million Americans experienced some form of ID fraud, with $16 billion lost in the process. That's up from 13.1 million victims and $15.3 billion in losses in 2015. The issue is so troubling that many people are turning to identity theft protection - a $3 billion market, according to IBIS World, with up to 60 marketplace providers. Growth is on the upswing, too. According to a 2016 report from Smithers Pira, the identity protection market is expected to grow to $9.7 billion by 2021.



Two-Factor Authentication Is a Mess

The general framework of two-factor authentication still offers meaningful protection, but The Verge says that as of 2017, just having two-factor is no longer enough. It has become clear that most two-factor systems don’t stand up against sophisticated users. Two-factor’s trickiest weak point? Wireless carriers.



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Leaders Roundtable

Online and Mobile Banking:

Removing Friction from the Digital Experience

IMM - http://www.immonline.com  
Read Michael Ball's comments:

Javelin Strategy & Research - http://www.javelinstrategy.com
Read Mark Schwanhausser's comments:

Kony - http://www.kony.com
Read Antonio Sanchez's comments:

PSCU - http://www.pscu.com
Read Eric Goscicki's comments:

StrategyCorps - http://www.strategycorps.com
Read Dave DeFazio's comments:


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Technology and Marketing


Small Business Banking for Millennials: How FIs Can Attract and Serve the Largest Generation in History

This report examines the size of the Millennial-owned small business market and identifies key areas of investment that will help set up FIs for success as Millennials expand their businesses and seek out more complex and profitable banking services.



Where’s Email Engagement Headed?

Email remains one of the most effective means of communicating with members. It is a marketing activity that should be at the top of the list for all credit unions when prioritizing time spent on various engagement activities. There are important rules to consider keeping member interest high, and unsubscribes low. The article lists some important trends to consider.



Here's What FIs Stand to Gain by Studying Grocery Stores

Self-checkout lanes have become a mainstay in many grocery stores, enabling consumers to bypass the traditional checkout process and act as their own cashier. Financial institutions are looking to their own ATMs as a place to adopt the express checkout trend. By allowing customers to act as their own tellers, FIs are enhancing the experience of everyday transactions.



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Online Banking/E-Commerce/Website Design


NACHA Sets Sights on Standardised APIs

Electronics payments association NACHA is hoping to nudge along the industry's adoption of APIs by setting up a standardisation working group.



Curve's Smart Card Switches Between Credit and Debit After Purchases

Curve is giving its British and European Mastercard users the ability to switch a purchase between credit or debit up to two weeks after the transaction took place. The payment swap is complimetary and should take less than 10 seconds through Curve's Android and iOS apps.



With Same-Day Debits Two Months Away, Experts Urge Measures to Control Expected Risk

As the nation’s automated clearing house network gears up to introduce same-day debits in September, observers are warning that faster processing is likely to open the door to more fraud unless businesses and financial institutions adopt new policies.



Capturing Depositors for Remote Deposit Capture

Small businesses need RDC, but FIs acknowledge there’s room for improvement in getting the word out. When they don’t promote RDC, FIs miss the chance to form value partnerships by selling a service with tremendous small businesses benefits.



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Internet Access


Vodafone: SDN, NFV Will Force Organizations to Homogenize Their Infrastructure

Vodafone is telling businesses that decide to incorporate SDN and NFV into their network infrastructure that they will have to rethink how they purchase and procure network equipment. Nemertes Research's study revealed that survey participants found SD-WAN reduced outages by an average of 95% and WAN troubleshooting costs by an average of 92%.



Why an Intelligent WAN Edge Solution Is Key to Branch Office Success

It’s common to find a myriad of network and security equipment in a branch including a router, firewall, WAN optimizer, VPN concentrators, along with almost anything else you can think of. This, of course, results in an operational nightmare as network administrators. With modern branch offices, the solution should be to entirely eliminate some functions through service chaining to places on the network where those functions should sensibly reside.  



Software-Based Routing on Its Way to Displace the Branch Router

By paring branch locations down so that just the essential capabilities are resident onsite, distributed organizations can dramatically simplify WAN management. The rise of software-based routing and SD-WAN could jump-start the displacement of traditional branch routers, as more organizations realize the benefits of moving to software.



What’s the Difference Between SDN and NFV?

Software-defined networking and network function virtualization are two important, but sometimes confusing, trends in the networking industry. This article explains the different terminology.



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Call Centers


17 Experts Weigh in on the Term "Soft Skills"

The article asks 17 customer service and training experts to weigh in with their stance on the term "soft skills." If they are opposed to it, they are asked to offer an alternative.