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 Your source for the latest technology information of interest to credit unions across America.

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February 12, 2018

This Week's News is Sponsored by Better Branches ~



General News


Corelation Adds 17 CUs to Its Core in 2017

In 2017, Corelation had 16 credit unions sign for core conversions, 17 credit unions convert to their KeyStone core processing system and hired 38 new employees. Overall, Corelation now has 56 credit unions live on its platform.



Narmi Integrates Top Fintech Companies into Digital Banking Platform for CUs

Narmi, a financial technology company, has added two integrations – Billshark and Lemonade. illshark helps consumers reduce monthly bills on cable, satellite TV, wireless phone, internet and many other categories, while Lemonade provides a mobile-first, artificial intelligence-infused way to obtain a home insurance policy.



Member Driven Technologies Expands Partnership with TCI

Member Driven Technologies (MDT), a CUSO providing credit unions with a secure, private cloud alternative for core banking and IT needs, is expanding its partnership with Teledata Communications, Inc. (TCI) to offer a consumer loan origination system, DecisionLender 4, to its credit union clients.





Hardware News


HP Updates Business Computing Lineup with 'World's Thinnest Mobile Workstation'

HP just unveiled a number of new devices and accessories designed to improve productivity and ease of use for modern professionals. The new lineup includes the "world's thinnest" 14-inch laptop and workstation: The HP EliteBook 840 G5.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


What Is NFV and What Are Its Cost, Performance and Scaling Benefits?

Network functions virtualization (NFV) enables IT pros to modernize their networks with modular software running on standard server platforms. Many analysts beleive that over time, NFV will deliver high-performance networks with greater scalability, elasticity, and adaptability at reduced costs compared to networks built from traditional networking equipment.



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Expansion by IADs Outpaces FI ATM Growth in Major Markets

RBR’s Global ATM Market and Forecasts to 2022 report shows that independent ATM deployers (IADs) accounted for one in six ATMs worldwide at the end of 2016. The largest proportion of non-FI ATMs is in Canada, where they account for 65% of all terminals; it is also above 50% in Israel, Australia, the UK and the USA.



ESQ Intros Configurable OperationsBridge 3.0 for FIs

ESQ Business Service announced the release of OperationsBridge 3.0, a solution designed to help FIs optimize their ATM operations through a highly configurable platform. The company states that OperationsBridge 3.0 delivers rapid identification, automated response, and efficient resolution of faults and trending patterns resulting in improved operational efficiencies.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Better Branches

Better Branches

and their client is:

Gulf Coast Community Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


The Next Big Mobile Banking Breakthrough: Two-Way Interactive Video

There are two ways to deliver video banking services. The first is through kiosks, ATMs or branches, what we can loosely refer to as “in-branch video”. The second way to deliver video is remotely, where consumers can interact with their banking provider via mobile device or from a home/office desktop computer. Most FIs that have already waded into the video banking waters opted for the in-branch model simply because it afforded them the level of security and control they wanted. But it’s only a temporary solution, not the future of remote delivery in the banking space.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


How to Speed up Security Tool Evaluation and Deployment

The ZK Research 2017 Security Survey found that businesses have an average of 32 security vendors deployed. How do security teams change how they operate so they can quickly evaluate new tools and deploy the ones that benefit them? One of the biggest improvements organizations can make for security operations is to find a faster, more consistent and more accurate way of doing proofs of concept (PoCs).



Cylance Announces New Releases of Their Prevention-First Security Solutions

Cylance announced new releases of their prevention focused security products, CylancePROTECT, and CylanceOPTICS, delivering capabilities designed to help further decrease the noise and clutter of the security stack.



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Technology and Marketing


Top Social Media Marketing Hacks for 2018

Social Media Marketing is proving to be successful and it has given traditional advertising a run for its money -- thanks to the advanced metrics in this domain that now help marketers understand their audience's preferences and purchasing behavior a lot better. This article looks at some social media marketing trends.



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Online Banking/E-Commerce/Website Design


Fraudsters’ First Love: Signature Debit Cards

Criminals target signature-based debit cards for fraud attempts far more than any other payment method, according to new findings from the Federal Reserve Bank of Minneapolis. Checks took second place, with 66% of respondents saying checks were in their top three payment types for fraud attempts.



Consumers and Debit: Shift to Online May Inhibit Use

The latest Insight Summary Report from Mercator Advisory Group’s CustomerMonitor Survey Series reveals that 57% of all respondents and 78% of young adults aged 18 to 34 use person-to-person payment services such as PayPal, Venmo, Google Wallet, Facebook Messenger, and others accessible online and in app by mobile devices and nearly half of them use a P2P service at least once a month. “The rise in use of online and mobile commerce may be shifting the payment methods used. We continue to see slight declines in debit card use as consumers are faced with an ever increasing range of payment options which may circumvent debit transactions,” states the author of the report.



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Internet Access


After Virtualization and Cloud, What’s Left on Premises?

The author is convinced that the enterprise network of the future will consist of access points, switches to provide interconnect and power, and routers that combine security functions, traffic optimization and related capabilities. That’s it. Everything else will be provisioned as services in the cloud.



Cisco HyperFlex Prepares Businesses for a Hybrid, Multi-Cloud World

Cisco HyperFlex 3.0 includes several new features that let businesses migrate to a hybrid, multi-cloud model and maintain visibility, application performance and scalability. In announcing HyperFlex 3.0, Cisco cited an IDC data point that states that 87 percent of businesses are using or plan to use a hybrid environment, and 94 percent plan to use multiple clouds — meaning that hybrid, multi-clouds will be the norm.



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Call Centers


Contact Center Redundancy: What You Need to Know

Redundancy in the contact center is the ability to ensure that the application keeps running when a planned or unexpected outage occurs. This article looks at a few things to consider when fine-tuning your contact center's contigency plan.



AI Boosts Sales, but Consumers Still Prefer Humans, Study Finds

Consumers have mixed feelings about AI: Most (83%) said they are fine shopping with a brand or retailer that uses chatbots or other AI capabilities, but most (54%) would rather talk to a human customer service representative. Only 16% of the respondents in the survey said they were “extremely satisfied” with their previous chatbot experiences.