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Jack Henry and Associates' Symitar division announced that Premier America Credit Union is converting to Symitar EASE, the outsourced delivery model of the Episys core processing platform. The CU is also engaging Symitar for a number of other solutions to complement the core, including jhaEnterprise Workflow to automate multi-step business processes and Advanced Reporting for Credit Unions (ARCU) for business intelligence and analytics.
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced that BeFit Financial Federal Credit Union in Vacaville, CA has signed with CU*NorthWest. The $39 million-dollar CU represents approximately 3,900 members.
PenFed Credit Union, the nation’s second-largest FCU, launched a new program in partnership with Canine Companions for Independence welcoming two puppies, Admiral III and Clint III, as assistance dogs in training. The PenFed volunteer dog raisers will spend the next 18 months raising Admiral and Clint as part of the PenFed family to prepare them for the next step in the program, where they will spend an additional six months with Canine Companions professional instructors learning over 40 advanced commands that are useful to a person with disabilities.
AI’s rapid evolution is producing an explosion in new types of hardware accelerators for machine learning and deep learning. Among these new AI-optimized chipset architectures—in addition to new generations of GPUs—are neural network processing units (NNPUs), field programmable gate arrays (FPGAs), application-specific integrated circuits (ASICs), and various related approaches that go by the collective name of neurosynaptic architectures.
The ThinkPad E485 and E585 are the first business-class notebooks powered by AMD's new Ryzen CPUs. Lenovo's E Series ThinkPads are generally considered the budget line, but more enterprise features are available in the A285 and A485 models for sale later this year. Both the E485 and E585 feature a discrete Trusted Platform Module (dTPM) 2.0 chip, which works together with Windows 10 Pro Bitlocker to offer data encryption.
A unified response to cyberattacks and other emergencies can limit damage and greatly improve the recovery process. The Critical Event Management method is one approach to handling these incidents. This article provides a list of the activities CEM architectures should employ to be effective.
The author recommends that every organization have a completed data plan before their data is consolidated in the cloud. This means having a clear and detailed set of use cases for the data (including purpose and value), as well as a list of tools and technologies (such as machine learning and data analytics) that will be used to get the business value out of the data.
“Digital Payments and the Global Informal Economy,” prepared by the international research firm A.T. Kearney and commissioned by Visa, argues that converting legal cash transactions to digital brings off-the-books payments into the mainstream economy, creating benefits not just for merchants and consumers but for entire economies. In the United States alone, where this so-called informal economy totals almost $1.5 trillion, or 8% of GDP, that same increase in digital payments could drive up GDP by $206 billion, according to the report.
The author outlines 8 benefits of ATM video monitoring: 1) Settlement of disputes; 2) Data comparison; 3) More effective response; 4) Information about criminals; 5) Centralized system of video surveillance; 6) Recognition and use of images; 7) Prevention of threats; and 8) Increased ATM user loyalty.
Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:
and their client is:
Wirecard and Mastercard announced that they are to expand their existing strategic cooperation with the aim of making digital, contactless payments via wearables accessible to ever more consumers.
This article explains that loan processing velocity, abandonment reduction and expired application rescues; collection prompts including repayment and delinquency; and contact center enhancement are areas text messaging helps credit unions spur member activity and interaction.
The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
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Technically, the Balbix program is a vulnerability manager, but it’s able to analyze each kind of vulnerable asset sitting on a network, what kind of data it holds, how many users interact with it, whether or not it’s public-facing, and other factors to determine its importance to an organization. It then compares each vulnerability with active threat feeds, and predicts the likelihood of a breach in the near future, as well as the loss or harm to the organization should it be successfully exploited.
The author contends that all FIs must grapple with this central problem – creating an engaging and ongoing consumer experience in what is an ‘occasional sales’ industry. This means putting in place technology which can personalize and contextualize the consumer experience by aggregating, analyzing and mining huge volumes of data, structured and unstructured, in real-time.
Socure announced Aida (Authentic Identity Agent) which they claim is the first and only purpose-built bot for establishing trust in online transactions. Aida uses artificial intelligence to process billions of multi-dimensional online and offline data points per second to help validate the authenticity of digital identities in real-time.
In the U.S., 76% of respondents said they use checks, followed by mobile payments, used by 75%; virtual cards and accounts, 73%, and traditional automated clearing house, also 73%, according to a survey commissioned by fleet-fueling and corporate-payments provider WEX Inc. Plus some 50% of U.S. respondents have implemented an electronic-payables initiative while another 37% are getting one underway.
myGini, the San Francisco-based FinTech provider for the banking and payments sector, announced the launch of a credit card payment installment facility as part of its integrated myGini payment and loyalty engine aimed at U.S community FIs. The new payment installment capability enables card issuers to offer consumers attractive and flexible app-based installment options for purchases on credit cards based on card type, consumer behavior, purchase thresholds or retailer type.
Google has switched on a defensive technology in Chrome that will make it much more difficult for Spectra-like attacks to steal information such as log-on credentials. Called "Site Isolation," the new security technology has a decade-long history. But most recently it's been cited as a shield to guard against threats posed by Spectre, the processor vulnerability sniffed out by Google's own engineers more than year ago.
The DDoS Protection Bootcamp claims to be the first online portal to provide in-depth technical training in the field of DDoS protection. This quiz-based training course, available at both the Basic and Advanced levels, is comprised of eight sections on topics ranging from DDoS attack types to business risks and mitigation techniques. Each section is followed by a quiz whose level of difficulty depends on the course level. More than just testing your knowledge and giving you a score, the quiz also gives you a complete explanation of the right answer.
Small centers are, in some way, far more challenging to manage than large environments. Workload tends to be proportionally more volatile, making workforce optimization inherently challenging. This article outlines some steps you can take to help create exceptional results in your small contact center.