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April 22, 2019

This Week's News is Sponsored by Better Branches ~



General News


Share One Wins Five More Renewals

Share One, a CUSO headquarted in Memphis serving CUs with assets ranging from $10 million to $1.8 billion, has recorded five contract renewals for the NewSolutions core processing system. They are: 1. AdvantagePlus of IN FCU; 2. American Spirit FCU; 3. Railroad CU; 4. K I T CU; and 5. Southern Security FCU.



CU*Answers and Start-up Credit Union, Village Financial Cooperative, Joining Forces

CU*Answers, the Grand Rapids, MI-based cooperative CUSO, and Village Financial Cooperative, the Minneapolis, MN-based start-up credit union, announced that their two cooperatives will be working together in preparation for the credit union’s launch this summer by deploying the CUSO’s CU*BASE core data processing suite.





Hardware News


HP Aims to Secure Its PC Portfolio with Sure Sense Malware Blocker

HP just announced a bevy of PC updates and new features, as well as the formal release of HP Sure Sense, the company's new software that uses AI to help prevent and block malware in near-real-time, including ransomware and previously unknown malware. HP claims Sure Sense is 99 percent effective for catching malware. Meanwhile, HP also updated its ZBook mobile workstation lineup with new 8th generation Intel Core vPro processors and optional AMD Radeon 4GB graphics cards.



Intel New 8th-Gen Core vPro Mobile Processors with Enhanced Security and Wi-Fi 6 Support

While there's no doubt that processors continue to get faster, the days of speed being the cornerstone of a new launch are over. Intel's new 8th-gen Core vPro mobile processors are the i7-8665U and the i5-8365U. While the new chips offers "up to 65 percent better overall performance" compared to a "3 year old PC," and "2x faster launch of documents, spreadsheets and presentations" when using Optane memory H10, Intel is keen to emphases that battery life has been boosted to allow the chips to offer a working day up to 11 hours.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Why Open Source Software Adoption is Accelerating

According to Red Hat's first State of Enterprise Open Source survey, open source software is most often used for website development (45%), with cloud management tools following closely behind (43%). Security and big data followed at 42%, with 41% of respondents citing database use, and 38% using open source for web servers.



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How a Little-Known ATM Alliance in Texas Has Boosted Small CUs

A partnership among credit unions across Austin, TX, has helped small CUs in the city grow for the last 15 years and is believed to be the only such program of its kind nationwide. Since 2004, nearly every CU in the city has participated in an ATM network allowing members of all of those CUs to use any participating credit union’s ATM free of charge. The ATMIA thinks that CUs in other cities could replicate the Austin model which is called the Alliance of Austin Credit Unions.



BS/2, S&G Partner on ATM Security

BS/2 banking technologies has signed a partnership agreement with lock and security company Sargent and Greenleaf that will allow the two companies to join forces in on ATM security. BS/2 is particularly interested in the new S&G A-series ATM solution that provides a comprehensive approach to ATM safe security by incorporating single-use security codes.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Better Branches

Better Branches

and their client is:

SchoolsFirst Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Making the Most of Mobile Scheduling

Thanks to mobile scheduling, employees can use their tablets or smartphones to swap or offer shifts, request time off or ask for overtime. Availability of these cloud-based solutions and apps means employees can make these important requests wherever they are. Plus managers can view, approve or decline requests—saving time while facilitating staff collaboration.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


Kaspersky: 70 Percent of Attacks Now Target Office Vulnerabilities

Kaspersky said that around 70 percent of the attacks its products have detected in Q4 2018 are trying to abuse a Microsoft Office vulnerability. That's more than four times the percentage the company was seeing two years before, in Q4 2016, when Office vulnerabilities had accounted for a meager 16 percent.



How to Improve Container Security

While containers have been around for a decade, they are becoming increasingly popular because of their lightweight and reusable code, flexible features and lower development cost. This article looks at the kinds of tools needed to secure the devops/build environment, tools for the containers themselves, and tools for monitoring/auditing/compliance purposes.



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Technology and Marketing


10 Fresh Examples of Experience Innovation

This article looks at 10 fresh examples of CX innovation from brands that aren’t afraid to think outside the box to serve consumers.



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Online Banking/E-Commerce/Website Design


Americans like High Tech and High Touch When It Comes to Payments

The latest TSYS Consumer Payment Study found that 1,200 Americans with a credit and debit card using a P2P payment service popped from 29% to 44% over the last year. Text messages as a preferred method for receiving alerts about potential unauthorized use doubled from 20% to 40% between 2015 and 2018. Even more people — 61% — have an interest in receiving alerts on their mobile phone each time a purchase is made with their card. However, at the same time that digital services are taking off, speaking to a real person — on the phone or in person — remains the preferred method of addressing an issue when a problem does occur with a payment card (versus using a chat service or sending an email).



Worried a Recession Is Coming, U.S. Online Lenders Reduce Risk

U.S. online lenders such as LendingClub, Kabbage and Avant are scrutinizing loan quality, securing long-term financing and cutting costs, as executives prepare for what they fear could be the sector’s first economic downturn.



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Internet Access


Microsoft Previews 'Full-Chromium' Edge for the First Time

Microsoft has begun a public preview of the "full-Chromium" version of its Edge browser, offering Windows 10 users running the 64-bit edition of the OS two different "builds" of the still-under-construction application. The revamped browser will be available later for 32-bit Windows 10, Windows 7, Windows 8.1 and macOS, although the company did not set arrival dates.



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Call Centers


The Trifecta in Call Center Metrics

This article discusses how how contact center robotic process automation (RPA) enables contact centers to achieve the metrics trifecta: efficiency, engagement, and experience.



CUs 'Get the Message' for Loans, Collections & Caller Congestion

Text messaging can help CUs spur member activity and interaction in several ways: loan processing speed, abandonment reduction, expired application rescues as well as collection reminders including repayment and delinquency and contact center enhancement. With the right software in place, members can can engage in two-way conversations with CUs over SMS/text messaging, rich messaging with Apple Business Chat and Google, Facebook Messenger, web chat, Twitter, and Kik.