Your source for the latest technology information of interest to credit unions across America.
Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.
This Week's News is Sponsored by Better Branches ~
Member Driven Technologies (MDT), a CUSO that hosts the Episys core platform from Symitar, announced that they onboarded 5 clients last year, increasing its member base by 7 percent while maintaining steady sales of both new core clients and complementary solutions. Also, the CUSO’s Product Management Office launched 16 new products and services for clients.
United Solutions Company (USC) said it has created the XP2 Community to provide XP2 Credit Unions the opportunity to ask questions, share ideas, and help each other become more efficient with the system, and it is inviting those not participating to sign up. USC said it developed the website with the notion the XP2 Community would grow and evolve organically by the CUs that participate.
Business laptops with improved portability and performance - from HP, Dell, Lenovo and Samsung - made their debuts at the recent show. HP, for instance, launched its first convertible EliteBook model aimed at mainstream workers, while Dell reimagined the design of its Latitude business notebook line. Plus Lenovo debuted a smaller new form factor for its flagship business convertible, the ThinkPad X1 Yoga.
Ultra-wide monitors were a major theme at the recent Las Vegas tech show; Dell, Lenovo and LG were among those showcasing new wide-screen monitors that reach up to 49 inches in size. Meanwhile, HP, Dell and Samsung also unveiled monitors in smaller sizes that offer differentiated features, such as for enhanced adjustability and security.
Thought Machine, the core banking startup set up by former Google engineers, has inked a global implementation partnership deal with IBM. The firm's system is dubbed Vault which is a cloud-native modern alternative that comes with a full suite of retail banking products that are implemented via a system of smart contracts and has cryptographic ledgers for tight security.
Americans are becoming less reliant on physical currency. Roughly three-in-ten U.S. adults (29%) say they make no purchases using cash during a typical week, up slightly from 24% in 2015. And the share who say that all or almost all of their weekly purchases are made using cash has modestly decreased, from 24% in 2015 to 18% today, according to a new Pew Research Center survey. Today, 53% of Americans say they try to make sure they always have cash on hand just in case they need it. That represents a 7-percentage-point decline from the 60% who reported this in 2015.
Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:
and their client is:
Mobile banking is exploding with new ideas from voice-first development, to putting humans back into the digital experience; to artificial intelligence and advanced biometrics. This article looks at what is coming and growing in the mobile realm in 2019.
The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:
(866) 598 - 0698
The PCI Security Standards Council just published its new software security standards and said the existing standard will be retired in 2022. The new set of requirements actually has two major components—The PCI Secure Software Standard and the PCI Secure Lifecycle Standard—and is under the umbrella of what they call their new Software Security Framework.
With predictive analytics, organizations can attempt to use their huge amounts of data to predict what will happen next. The author argues that marketers that leverage AI and machine learning software have a leg up over competitors who are still only using data to look backwards. She goes on to cover seven types of analytics that you should pay attention to when it comes to the consumer experience.
The Federal Reserve is wary of giving “fintech” firms such as OnDeck Capital or Kabbage access to the country’s financial infrastructure, putting the central bank at odds with other regulators looking to bring them into the fold. The Office of the Comptroller of the Currency (OCC) and the Federal Deposit Insurance Corporation (FDIC) are exploring granting federal licenses to tech-driven firms that offer financial services, such as money transfers and lending. Many Fed officials fear these firms lack robust risk-management controls and consumer protections that FIs have in place.
This article looks at how the "three magic Cs" - Consistent, Compelling, and Candid - will evolve in 2019 and beyond.
Interbank payment network Swift is pushing an API standard which will enable FIs to provide instant loan approvals for buyers at the point-of-sale. 'Pay Later’ is an instant online payment facility which offers consumers the ability to use traditional loan financing to pay for goods purchased online. The banking co-operative says the Transactional Finance Application Programming Interface provides merchants with a single standard connection to member FIs around the world, avoiding the need for multiple costly implementations.
Wireless advances, software-defined WANs and intelligent network management tools are among the top technologies that will impact the networking community in 2019. Anand Oswal, senior vice president of engineering in Cisco’s Enterprise Networking Business, cites these 5 networking technologies as the most important for the upcoming year: Wi-Fi 6 (802.11ax), 5G, geolocation, SD-WAN and Artificial Intelligence/Machine Learning (AI/ML) for network management.
Many organizations are excited about SD-WAN technology because it presents an opportunity to curtail the costs associated with expensive MPLS solutions, moving traffic to public Internet lines and often using secure VPN solutions to communicate between sites. However the author contends that next-generation firewalls (NGFWs) and Unified Threat Management (UTM) solutions have evolved to consolidate network and security functions onto a single appliance strategically located at the network perimeter, and that in many cases these sophisticated appliances are now able to provide SD-WAN services as well as network security in a single appliance.
Verizon announced its new artificial intelligence (AI)-based "Digital Customer Experience" offering for businesses to integrate in its existing support pipeline, providing virtual assistance 24/7 via social media, chat services, email, text message, or phone, with support experiences based on past interactions. The new platform combines four AI-powered components: virtual agent, live agent, knowledge assist, and social engagement.