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 Your source for the latest technology information of interest to credit unions across America.

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November 14, 2016

~ This Week's News is Sponsored by Better Branches ~



General News  

* Cata Company Introduces CataCash One and CataCoin
* CU*Answers Will Add a Second Decision Model
* Quorum Delivers New Backup and Recovery Suite
* CFM Joins Forces with QDS

Cata Company, a leading provider of solutions for cash management, has introduced its CataCash One and CataCoin products to the American market. The CataCash One smart safe features a patented design with a small footprint, while CataCoin features a slim design, fully customizable exterior, and a user interface that helps members more simply and easily exchange their coins free from excessive exchange fees.

CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that it is in the process of adding a second decision model to their core data processing system, CU*BASE. CU*Answers is working with Experian to build three different offerings for the network.

Quorum, a leading provider of disaster recovery and business continuity solutions, announced general availability of its onQ 4.0 platform offering a suite of high availability, disaster recovery and hybrid cloud (DraaS) solutions. Quorum onQ 4.0 offers one click recovery, allowing customers to cut disaster recovery time from hours to minutes, along with the ability for automated DR testing and sandboxing for production level patch and configuration testing.

CFM announced the certification of the CIMA 7016 cash recycler available through QDS. This certification adds to CFM's growing list of solutions for cash recyclers and dispensers, across numerous makes and models.




Hardware News

Axis Communications has updated its P32 Series surveillance cameras which include dust- and impact-resistant indoor models, as well as weather- and impact-resistant outdoor models. The company says that the new models combine the company's Lightfinder technology, which helps deliver optimal light sensitivity with color video even in poor light conditions, and WDR-forensic capture technology, which provides enhanced image detail in both dark and bright areas of a scene. Many of the new Mk II models have built-in near infrared illuminators that allow the capture of high-quality video in total darkness. The eight new models also support Axis' Zipstream technology, which helps reduce bandwidth and storage requirements.

Flash storage is fast – around 500 times better response times than hard disks - and is by factors more reliable than hard disks. Plus flash storage is a space-efficient, eco-friendlier technology, providing higher density and consuming dramatically less energy for power and cooling than traditional drives. One flash option is Fujitsu's ETERNUS AF models that combine the benefits of high performance, all-flash storage with features like Automated QoS, transparent failover, and data reduction capabilities. The ETERNUS AF250 offers general purpose storage for all Tier-1 applications in small and mid-sized organizations, while the ETERNUS AF650 is designed for large scale databases and business analytics / big data applications. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates

Microsoft Teams is a Slack competitor that is designed to bring content, tools, people, and conversations into a team workspace. You can message other users, conduct screen-share sessions, video chat and quickly share files or other content. It features built-in access to SharePoint, OneNote, and Skype for Business and of course integrates with Windows 10 apps and the Microsoft Office Suite. On the security front, it comes with data encryption at all times, at-rest and in-transit, plus it supports multi-factor authentication.

In addition to their major move into team computing, Microsoft is making an even bigger push into AI (artificial intelligence) with the formation of a new AI and Research Group. The new the AI and Research Group will have four major goals:

- implement AI via agents such as Cortana

- merge AI into Skype, Office 365 and other apps

- provide cognitive capabilities like vision and speech and machine analytics available to third party developers

- roll out "AI as a Service” via Azure


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A new report from RBR reveals that the number of ATMs worldwide grew 5 percent in 2015, reaching 3.2 million. The research firm predicts that 4 million ATMs will be installed worldwide by 2021 with the Asia-Pacific region accounting for well over half of the global total. North America will remain the second largest market, however, its total installed base will be only one-fifth of the size of the base in Asia-Pacific. Somewhat surprisingly, RBR noted that in most established markets, ATM and cash withdrawal numbers continue to increase despite challenges posed by digital payment methods and traditional credit/debit cards.

Source Technologies has introduced its new 8-Series Countertop Kiosk. The company said that the new kiosk is equipped to handle a wide array of organizational needs, such as reducing waiting times through automatic queuing or handling banking transactions traditionally performed by tellers. It features projective capacitance touchscreen technology pioneered by Apple, which replicates the user experience found in smartphones. It offers a small footprint, only weighting 87lbs, and offers the latest Intel-based single board computing system and barcode imaging technology.


ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

Logix Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

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Wireless World

Despite double-digit growth this year and next, Americans` use of mobile wallets like Apple Pay, Android Pay and Samsung Pay, as well as branded apps that include mobile wallets like the Starbucks app, Walmart Pay and CVS Pay, will not reach mass adoption in the foreseeable future, according to eMarketer analysts. They are predicting that by 2020, 33% of smartphone users will use their mobile phones to pay at the point of sale. The main reasons that proximity payments have not taken off in masse include:

- concerns about security

- a patchwork of merchant acceptance

- a lack of perceived value in replacing the use of cash or a card with the tap or scan of a smartphone

According to a new report from the Risk Mitigation Workgroup of global industry association Mobey Forum, human fallibility is now one of the biggest risks that financial institutions must manage in mobile financial services. Their report, entitled “The Risk Review: Mobey Forum`s Guide to Risk Management in Mobile Financial Services,” says that, in addition to device and software vulnerabilities, FIs must be aware of the risks associated with the criminal targeting of mobile bankers via social engineering and phishing attacks. Additionally, they must watch out for fraudulent impersonation of consumers during the enrollment and installation of new apps and services.

Citibank announced the launch of Citi Pay which is their new digital wallet. Citi Pay will be made available to Citi customers for online and in-app purchases. They are partnering with MasterCard to leverage its digital payment service, MasterPass, to enable the online and in-app transactions.


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

FireEye has introduced two new network security offerings: MVX Smart Grid and Cloud MVX that are designed to deliver intelligent threat detection via a public, hybrid, or private cloud. They say that their new rearchitected MVX Smart Grid, new Cloud MVX and FireEye platform are able to detect threats that generic sandboxes, endpoint solutions, and many other products miss. The platform uses "Smart Nodes" that analyze Internet traffic to help detect and block threats using a variety of techniques such as static analysis, analytics, IPS, applied intelligence, and more, while the MVX engine performs core dynamic analysis.

Datto announced a new ransomware protection package for small and midsized organizations. They say that they have developed a new arsenal against malicious encryption, which is now incorporated into the company`s Backupify, Datto NAS and Datto Drive offerings, as well as ransomware detection within its SIRIS and ALTO appliances. In action, MSPs can identify a ransomware attack and roll systems back to a point in time before the attack hit.


Security Section Sponsored by
StrongAuth, Inc.



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Leaders Roundtable

Core Systems:

The Foundation of Your Member’s Experience


Celent -
Read Stephen Greer's comments:


Corelation -
Read Theresa Benavidez's comments:


CU Answers


Enhanced Software Products -
Read Matt Lefler's comments:



Member Driven Technologies -
Read Matthew Baaki's comments:


Share One -
Read Teri Van Frank's comments:






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Technology and Marketing

HubSpot is a popular inbound marketing and sales platform that helps organizations attract visitors, convert leads, and close customers. The company recently held their annual conference called HubSpot Inbound 2016 in Boston. Some of the trends covered include:

- marketing videos are popular but consumers prefer them shorter and are increasingly watching them with the sound turned off

- Google Adwords remain popular because the ads are more prominent on search pages and are better quality because advertisers have to pay more for them

- websites - visitors expect greater self-service options on all websites and a more UBER-like experience

- email campaigns remain alive and well as long as they are delivered in the appropriate context

- chatbots (software you can converse with in natural language) are going to be the biggest wave we have seen in technology in the last two decades


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Online Banking/E-Commerce/Website Design

Gemalto offers FIs their Allynis PIN by e-Channel solution that enables PIN delivery via SMS, Web or their mobile banking app. They say that it gives consumers the freedom to access instant PIN notifications and reminders via their mobile phone, tablet or PC. Cardholders can activate and use their new credit and debit cards immediately by receiving an immediate notification of their PIN. The company claims that their PIN by e-Channels options deliver huge cost savings over more traditional methods of delivery.

In the U.S. there are $1 trillion dollars in auto loans outstanding so it is no wonder that P2P lending giant Lending Club would want to get in on the action. They are offering a new Auto Refinance product on their platform for consumers who have a car loan and are current and want the opportunity to check their rate in minutes with no impact to their credit score. A car owner fills out a short application, and Lending Club will present multiple auto refinancing offers, comparing the terms of the offer against the terms of their existing auto loan. Rates are based on an applicant`s credit history, income and ability to make payments, as well as the term of current loan, the amount financed and current value of the vehicle.


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Internet Access

Distil Networks has come out with what they are calling the first Hi-Def fingerprinting solution that enables certainty and precision in responding to web security threats, by minimizing false positives and clarifying visibility into web traffic. Distil`s Hi-Def Fingerprinting technology:

- Inspects traffic at the perimeter, identifies malicious devices, and intercepts bad bots

- Has fingerprints that stick to the bot even if it attempts to reconnect from random IP addresses or hide behind peer-to-peer networks or anonymous proxies

- Goes beyond IP- and header-centric identification by analyzing over 200 additional device attributes

- Includes a tamper proofing layer, which detects manipulation of data values inside the fingerprint

- Gives users visibility into false positives

- Shares the Hi-Def fingerprint across Distil customers

Nyansa has launched a cloud-based service to help locate the sources of enterprise network problems. Their Voyance service uses a software crawler to capture data about how traffic is flowing over the network and how each piece of infrastructure – such as a router or a Wi-Fi access point - affects that performance. The start-up recently added the ability to analyze how individual applications are performing - admins can drill down and find how applications are affected by Wi-Fi, the wired LAN, the Internet connection, and the device it is running on. Their service, dubbed Voyance+, currently identifies over 200 applications, and can also identify custom applications as long as it has information like server names, Internet Protocol addresses, and TCP port numbers.


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Call Centers

Software that accurately transcribes and analyzes human speech is getting more affordable. This means that contact centers have the ability to implement a quality management program that analyzes the content of one hundred percent of the member interactions that a contact center may have. One platform - whether in-house or in the cloud - can rapidly complete the analysis of phone, email, chat, and social media interactions. The end result is that supervisors no longer have to spend a great deal of time searching for calls worthy of evaluating and that quality of agent interactions should improve with better monitoring.