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October 23, 2017

This Week's News is Sponsored by Better Branches ~



General News


Grenada CU Signs with Sharetec

Sharetec announced that River Sallee Credit Union in Grenada has signed with Sharetec to be their new core system. River Sallee Credit Union will be implementing Sharetec’s core system with Mobile and Internet banking, real-time member alerts, and the automation tool that helps reduce the manual tasks the credit union currently does.



Idaho Central CU Earns 2017 Financial Services OnBase Innovation Award

Idaho Central Credit Union was selected as Hyland’s 2017 Financial Services OnBase Innovation Award recipient at the content services provider’s recent annual user conference. ICCU presented how it leverages OnBase workflow functionality to automate and standardize the credit union’s auto loan processes. 



Kony Announces Next Generation Digital Banking Solutions

Kony announced its Next Generation Digital Banking solutions which are a set of unified omnichannel banking apps built on the Kony Digital Banking Platform, which address the needs of retail banking, loan origination, business banking, new user onboarding, digital payments and more. 






Hardware News


With Surface Book 2, Microsoft Shows off Its Vision of the PC's Future

Microsoft claims its new Surface Book 2 devices pack more computational power than any competitor. On paper, the new Surface Book 2 models offer twice the performance of their Apple-branded rivals, with 70 percent more battery life and a brighter, higher-resolution display.



HP Unveils 'World's First' Detachable PC Workstation

HP has unveiled the HP ZBook x2 and tehy are calling it the world's "first detachable PC workstation." The ZBook x2 follows the release of HP's other detachable PCs, the HP Spectre x2 and the HP Elite x2. The device can operate as an attached laptop, a detached laptop with the keyboard to the side, a docked PC, or a tablet. 



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Ntrepid Announces Nfusion 2 to Provide Stronger Misattribution Environments for Online Research and Investigation

Ntrepid Corporation announced a re-architected version of Nfusion, the company’s fully-managed VDI (Virtual Desktop Infrastructure) designed for secure, non-attributable online research. Nfusion aims to look, feel and operate like a normal desktop and browsing experience, but also allow users to engage online without revealing their activities or intentions.



Machine Learning Seen as Key to Fighting Fraud by Financial Services Firms

A majority of North American financial institutions plan to invest in machine learning analytics to help combat fraud, according to a new report by global research and advisory firm Aite Group. The report concludes that "early adopters of advanced machine learning analytics will be able to greatly reduce fraud while also improving the customer experience, giving those [financial institutions] a decided edge over their competitors who lag in these advancements.” 



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ATM Jackpotting for Dummies

Kaspersky Lab has discovered an ATM jackpotting kit for sale on the Dark Web which provides step-by-step instructions for non-techies to crack open a cash machine. Cutlet Maker consists of three components and enables ATM jackpotting if the attacker is able to gain physical access to the machine.



3D Holographic Ads Coming to ATMs

Prosperity Investments, under its Joyful ATM brand, has entered into an agreement with Provision Interactive Technologies to integrate that company's 3D holographic display and coupon redemption platform into Joyful's 48,000 ATMs. The implementation is expected to increase in-store engagement and purchases at the point of sale.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Member Driven Technologies

Member Driven Technologies

and their client is:

Community Choice Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Monetizing Venmo Could Lead to Millennial Trouble for Zelle

Zelle is currently available as a service in mobile banking apps, whether white-labeled or not, as well as the standalone app it just launched last month. As yet, however, the app has focused solely on P2P in an effort to nip at Venmo’s heels and appeal to millennial users, and there is no indication that Zelle plans to offer users the ability to pay merchants or to create a physical card.



E-Wallets Set to Become the Preferred Payment Method in the US

Worldpay has released the 2017 Global Payments Report showing that the use of e-wallets surpassed debit cards in the US by 7% in 2017. The report is optimistic that within the next five years, e-wallets will overtake credit cards as the leading payment option in the country. The report analyzed 36 countries across the world to review the current state of the payments industry and to predict future trends on a global and domestic scale. The findings show the global ecommerce market is expected to grow 11% over the next five years. E-wallets are predicted to become 45% of the market by 2021.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


Corero Network Security Now Includes Real-Time Virtualized DDoS Protection

Corero Network Security, a leading provider of real-time DDoS defense solutions, announced today the availability of its SmartWall Network Threat Defense – Virtual Edition (vNTD) with full detect and mitigate capabilities. The SmartWall vNTD is a natural extension of the Corero family of automated DDoS protection solutions, enabling deployment of high-performing, scalable, cost-effective protection across physical and virtual environments; on-premises or in the cloud.



Visa ID Intelligence Aims to Be a Digital Authentication Hub - Digital Transactions

Issuers, merchants, and processors all share the same dilemma when attempting to authenticate an online identity. In response, Visa announced the Visa ID Intelligence service, which it says can help verify legitimate consumers. Available via resellers, Visa ID Intelligence connects clients with participating vendors to enable access to a variety of authentication services via a single service.



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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems

Celent - http://www.celent.com
Read Stephen Greer's comments:

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:

CU Answers

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:

Share One - http://www.shareone.com
Read Teri Van Frank's comments:


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Technology and Marketing


How to Create a Growth Map to Build Branch Expansion

A data-driven growth map, a five-year plan, and the reshaping of your cultural talent and user experience designs are the best tools for determining your future performance. By reimagining your future business model and reinvigorating your experience, culture and growth goals, you will find greater success in creating a unique consumer experience and higher brand engagement.



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Online Banking/E-Commerce/Website Design


Google and Amazon Could Disrupt Lending

Amazon and Google are perfectly equipped to displace FIs as the main lenders to small businesses, claims a former President Barack Obama cabinet member with expert knowledge of the sector. Karen Mills, a fellow at Harvard Business School, said that the two tech giants have what it takes to eventually “dominate the market” at the expense of established lenders.



Mastercard Scrubs Its Signature Requirement for POS Transactions

Mastercard is doing away with a rule requiring merchants to get signatures for transactions made with its credit and debit cards in the United States and Canada. Mastercard’s rule change goes into effect April 13, 2018, allowing issuers, merchants, and processors time to make adjustments, though merchants can adopt the change sooner. The new rule does not affect interchange, and applies only to point-of-sale transactions.



Mastercard Opens-up Access to Blockchain API for Partner FIs and Merchants

Mastercard announced that it will be opening up access to its blockchain technology via its API published on Mastercard Developers. Mastercard’s blockchain solution provides a new way for consumers, businesses and FIs to transact and is key to the company’s strategy to provide payment solutions that meet every need of financial institutions and their end-customers.



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Internet Access


New AT&T Platform Improves Voice and Video Calls for SMBs

AT&T's Collaborate - Enhanced Mobile, a unified voice platform, is now available for businesses. The tool will combine voice, messaging, video, and conferencing into one space, available to employees in the office and on-the-go.



What's next After HTTPS: A Fully Encrypted Web?

HTTPS, the encrypted form of delivering websites, was slow to catch on. Over 20 years after its inception, it was still only used by roughly 1 in 20 websites, despite experts praising its security. This adoption finally started picking up speed in mid-2015, more than doubling, to reach 12% of the Web. The rate of adoption is getting faster by the day. Data from BuiltWith marks adoption at 32% of the top 1 million websites, and the HTTP Archive shows 52% of the requests in the top 500,000 websites used HTTPS (up from 22% a mere two years back).



Google Fiber Is Using a Secret Weapon to Outpace AT&T and Other Gigabit Competitors

A construction technique known as 'shallow trenching' allows the tech firm to lay a huge amount of fiber in a single day, speeding its rollout in key cities. Instead of mounting cables on utility poles or digging deep into the ground, shallow trenching allows a company to cut a small groove in the street or sidewalk, lay the fiber in that groove, and backfill it with a special epoxy. The process is much faster than traditional methods, and far less disruptive to the areas where it is being performed.



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Call Centers


How to Use Social Media to Educate, Inform, and Empower Customers

According to Sprout Social, 90% of consumers have used social media to interact with a brand. Many of those interactions involve service requests, and yet ICMI research reveals that only 41% of contact centers currently offer formal support through social media. That means thousands, if not millions, of customer Tweets, Facebook comments, and questions go unanswered each year.