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October 9, 2017

This Week's News is Sponsored by Better Branches ~



General News


New Release of IMM's eSign for Banking System Now Available

IMM announced that its latest release of IMM eSign for Banking is now available. The newest version of IMM’s enterprise-wide eSignature platform features an Intelligent Dynamic eSignature Engine (IDE). This new IDE technology aims to eliminate manual drag and drop placement of signature fields and the corresponding assignment of signing parties to those fields. This new technology is capable of handling both static and dynamic document formats.



International Credit Union Day Exclusively Sponsored by Harland Clarke

Harland Clark announced its support of more than 56,000 credit unions around the world as the exclusive sponsor of International Credit Union Day in collaboration with the Credit Union National Association (CUNA). Being celebrated on October 19, International Credit Union Day is an annual event that commemorates the philosophy and achievements of the credit union movement.



FICO to Release New CNP Fraud Fighting Modules

Silicon Valley analytics software firm FICO announced that its new Falcon consortium models for payment card fraud detection include machine learning innovations that help improve card-not-present (CNP) fraud detection by up to 30% without increasing the false positive rate, a standard metric for fraud model performance.






Hardware News


Skimmers Are Getting Smarter

Card skimmers have gotten so advanced, even experts may be fooled. The number of breached ATMs increased sixfold from 2014 to 2015 and rose again in 2016 by 30 percent. This article looks at some ways to combat Bluetooth skimmers.



New Currency Sorter Boasts 30 Percent Faster Throughput

Cummins Allison announced the release of its new JetScan MPX 8200 multipocket currency sorter. The company says that the device offers 30 percent more throughput than prior generations for improved efficiency.



Seagate's 12TB Hard Drives Bring Massive Storage to Desktop PCs and NAS Boxes

Seagate's 12TB BarraCuda Pro and IronWolf hard drives bring enterprise-level capacities to the masses. The 12TB BarraCuda Pro is a 3.5-inch drive that spins at a speedy 7,200rpm, with a sizeable 256MB cache and a 5-year warranty. Meanwhile, the 12TB IronWolf drives include reliability features such as health management and error recovery control software, as well as rotational vibration sensors to keep performance optimized in multi-drive systems.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Millennials Are Ready for AI to Take over Their Financial Lives

Research reveals that Americans want easier, smarter and more convenient ways to manage their money and improve financial health, so they are turning to artificial intelligence. 79% of American adults — including a whopping 85% of Millennials — believe that AI could help them better manage their finances. More than one third (36%) said they would appreciate an AI that could help them calculate and implement a savings plan. Three in ten think AI would give them better visibility into how they spend, and an equal number say AI would cut down on the number of errors they make when managing their accounts.



NACHA Picks First Five APIs for Payment Innovation Development

Electronic Payments Association NACHA has named the first five APIs, chosen from a list of 16, that it will be developing in its efforts to further advancements in payments and digital finance. The chosen five APIs deal with payment interoperability, transaction status, account history, account validation, and FI contact information.



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As Out-of-Network ATM Fees Climb to an All-Time High, Cash Gets More Expensive

In the age of electronic payments, cash is getting more and more expensive—even when accessed via electronic means. Nationwide, it costs consumers $4.69 to withdraw money from an out-of-network ATM. That is up 2.6% from a year ago, according to the latest data from Bankrate, a New York City-based consumer-research firm.



S&G Debuts A-Series Lock with Display for ATM Access Control

Sargent and Greenleaf, a division of Stanley Security that manufactures mechanical and electronic locks, has released the A-Series with Display, the newest lock in the company's ATM access control management system. The A-Series portfolio of products includes locking systems that manage multivendor access to ATMs through time-limited, single-use codes, electronic locking keys and other advanced features.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Millennial Vision Inc. (MVi)


and their client is:

T&P Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


WifiInfoView Is a Great Wi-Fi Utility for Windows

WifiInfoView is no cost and portable. You simply download a zip file and run the included WifiInfoView.exe executable. The program works on Windows Vista, 7, 8, 10 and Server 2008. Both 32-bit and x64 systems are supported.



What Is Controllerless Wi-Fi and Who Needs It?

Moving the control plane for wireless access points out of a central controller offers benefits. This article looks at who needs them and who does not.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


Mastercard Wants to Help Issuers Fight Card Fraud Faster After Data Breaches

Mastercard announced the launch of Early Detection System, which alerts FIs to high-risk cards and accounts that are exposed in security incidents or data breaches. Using its network insights, predictive capabilities and a combination of internal and external data sources, Early Detection System determines if a card or account is at risk and sends an alert to the issuer, quantifying the level of risk. The issuer then uses the risk level to determine its next steps—from monitoring transactions more closely to issuing a replacement card.



Finance Industry Faces Major Security Risks from Outdated Vendor Systems

BitSight released a new report titled, “The Buck Stops Where? Assessing The Cybersecurity Performance of the Finance Supply Chain.” The report analyzes the finance industry to assess the security of its supply chain. BitSight data scientists found that in most cases, companies in the finance industry supply chain are not meeting the same security standards that finance companies hold for their own organizations.



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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems

Celent - http://www.celent.com
Read Stephen Greer's comments:

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:

CU Answers

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:

Share One - http://www.shareone.com
Read Teri Van Frank's comments:


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Technology and Marketing


The Revolution Will Be Improvised: Five Innovations That Could Change Branch Banking

This article provides a glimpse into what many (or even most) branches could resemble someday: 1) lounges where people can relax and local communities come together; 2) retail stores; 3) gathering places that double as community centers; and 4) coffeehouses.



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Online Banking/E-Commerce/Website Design


The Most Impactful New Trend in Credit Union Website Design

Real-time personalization is the most impactful new trend in credit union website design because it dramatically increases engagement and conversion. A study by Forrester found that “77% of consumers have chosen, recommended, or paid more for a brand that provides a personalized service or experience.”



NCR Teams with Town & Country FCU to Fine-Tune Alexa's Financial Skills

NCR has partnered with Maine-based Town & Country Federal Credit Union to create a new skill for Amazon Alexa-enabled devices that allows members to securely link and manage their personal account information through the device. According to a press release, Town & Country's skill will allow members to access their account information with simple voice commands, such as, "Alexa, ask Town and Country, what is my balance?"



More than 9 out of 10 Paychecks Now Electronic

Ninety-five percent of employees receive their wages electronically, according to the 2017 "Getting Paid In America" survey conducted by the American Payroll Association (APA). Electronic wage payments offer employees several benefits over paper paychecks, including not having to travel to the office to pick up a paycheck following a natural disaster.



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Internet Access


New Standards Will Shore up Internet Router Security

Industry efforts to strengthen the critical Border Gateway Protocol (BGP) system that the Internet's core routers use to direct traffic just received a boost with the release of new draft standards by the Internet Engineering Task Force (IETF). The standards center around a security feature called BGP Path Validation and are designed to ensure that Internet traffic is not accidentally or maliciously intercepted and rerouted as it travels from one point to another. Such interception has resulted in network disruption, eavesdropping, and financial theft in recent years and has heightened concerns about the vulnerability of the BGP system to targeted attacks.



81% of Organizations Fail to Properly Address Cloud Vulnerabilities, Report Says

RedLock's recent Cloud Security Trends details the rise of data exposures, changes in cloud security, and what businesses need to do to address these issues.

Key takeaways:

* 81% of organizations fail to properly address cloud vulnerabilities
* 53% of organizations using cloud storage services like Amazon S3 have unintentionally exposed one or more such service to the public
* Admin accounts have been compromised at 38% of organizations



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Call Centers


A Timely Conversation: Interval Scheduling in the Contact Center

This article provides an in-depth conversation about interval scheduling. He recommends that you share and teach the importance of the interval and hold weekly interval review meetings with management.