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January 1, 2018

This Week's News is Sponsored by Better Branches ~



General News


Vendor Surf Launches New Mortgage Industry Search Engine

Vendor Surf announced the launch of a new search engine, http://www.VendorSurf.com. Vendor Surf is meant to encompass the entire mortgage ecosystem – from originations through secondary markets – and features an industry-wide vendor directory that supports virtually all industry roles and departments.



Corelation Signs CU of Ohio

Corelation has signed Credit Union of Ohio ($141 million; 18,757 members; Hilliard, OH) to convert to KeyStone December 1, 2018. Credit Union of Ohio looks to leverage Corelation’s KeyStone technology to make the credit union’s overall member experience better – ultimately advancing value for member attraction and retention.



Amid Booming Millennial Growth, Altura CU Leaves CO-OP Shared Branching

Altura Credit Union has done away with one of the credit union movement’s most widely used conveniences – and biggest selling points to new members – and many Altura members couldn’t be happier about it. The Riverside, CA-based CU recently elected to stop participating in the CO-OP Financial Services Shared Branch network, citing long lines and wait times that led to decreasing member satisfaction.




Hardware News


New Seagate Tech Promises to Double Hard Drive Speeds

Unable to even come close to SSDs in terms of performance, hard disk makers have chosen to compete with capacity. A SSD over 1TB in size starts to become expensive, especially for consumers, so HDD makers Seagate and Western Digital have gone for massive capacity, introducing drives with up to 14TB of capacity. But now Seagate promises greater speed thanks to a new drive head technology. Dubbed the multi-actuator technology, it is a simple idea that’s been around a while but wasn’t economically viable in the past due to higher component costs.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


73% of Cloud Migrations Take a Year or Longer

Many organizations are making the move to the cloud, but 73% of cloud migration projects are taking a year or longer to complete, according to a report from Velostrata and Dimensional Research. Of that 73%, some 30% said they believe their migration will take between one and two years. The remaining 43% said they think that their cloud migration will last longer than two years.



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Free Guide Offers EMV Troubleshooting Tips for ATM Operators

The U.S. Payments Forum has released a white paper to help ATM owners avoid and troubleshoot common problems related to EMV transactions. EMV Troubleshooting Guide for ATM Owners and Operators was developed by the forum's ATM working committee and is available now for a complimentary download at the forum website.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

ACH Payments


and their client is:

Members First Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Double-Digit Demand Growth for Wearables to Continue Through 2021

The market for wearables is expected to post an 18.4% compound annual growth rate from 2017 to 2021, according to new data from market intelligence company International Data Corporation. Basic wristbands such as Fitbits have been leaders in this area for some time, but IDC said the number of watch shipments will account for much of the sector’s future growth, going from 61.5 million in 2017 to an expected 149.5 million in 2021 as fashion brands and other companies get into the game.



The Future of Marketing on Cellphones Is All About Branded Content over Advertising

The future of advertising via people's cellphones is more about branded content – or ads that look like editorial articles – over Internet display ads, a new report by researcher WARC suggests. Businesses are still grappling with how to advertise to people via their phones, with 380 million mobile devices using ad-blockers worldwide. Consumers are blocking ads on their cellphones in greater numbers than on PCs, with 236 million desktop devices using the software, according to analytics company PageFair's most recent statistics.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


Javelin Identity Protection Service Providers Award

For nine years, Javelin has been benchmarking identity protection vendors. Javelin recognizes leading direct-to-consumer providers and plans that offer the best consumer-facing prevention, detection, and resolution capabilities. Javelin examines the growth and transformation of the identity protection services industry and assesses market size and fraud trends, new partnership channels, and consumer preferences for identity protection services plans. The Javelin Identity Protection Leader Awards are given in following categories:

  • Best In Class
  • Prevention category
  • Detection category
  • Resolution category



Fileless Malware Attacks Hit Milestone in 2017

Non-malware attacks accounted for the majority of all attacks in 2017, and ransomware grew to a $5 billion industry, new data shows. Fileless malware attacks using PowerShell or Windows Management Instrumentation (WMI) tools accounted for 52% of all attacks, beating out malware-based attacks for the first time, according to Carbon Black's 2017 Threat Report.



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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems

Celent - http://www.celent.com
Read Stephen Greer's comments:

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:

CU Answers
CU*Answers - http://www.cuanswers.com
Read Randy Karnes' comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Chris Kowal's comments:

Share One - http://www.shareone.com
Read Teri Van Frank's comments:


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Technology and Marketing


CRM vs. Marketing Automation: What's the Difference and Which Do You Need?

The footprints of marketing automation and customer relationship management (CRM) systems seem to overlap — systems handle leads, contacts and companies — there is sufficient vagueness and confusion on these topics (due at least in part to branding antics) to cloud the issue. This article covers both marketing automation and CRM.



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Online Banking/E-Commerce/Website Design


How IBM Is Helping Smaller FIs Get on the Zelle Train

In 2017, the U.S. payments landscape underwent significant change. One of the most important ingredients for this change was the arrival of the P2P app Zelle. The app, created as collective effort by seven major U.S. banks to provide users an alternative to payment apps like PayPal and Venmo, has so far gathered an impressive number of FIs on its network.



Virtual Cards Can Rescue Small Businesses from Paper Checks

In the past year, many large businesses have reaped the cost savings, efficiency and security benefits of faster-payment initiatives led by the Federal Reserve, NACHA and FinTechs. In contrast, few small to midsize businesses (SMBs) have had access to e-payment solutions that meet their unique needs, forcing many to accept the slow nature of paper checks and the associated negative impacts. he median cost of receiving a paper check for organizations with annual revenues below $1 billion is between $2.01 and $4.00, according to AFP. This article looks at some of the benefits of moving away from checks in favor of v-cards.



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Internet Access


The Future of SD-WAN: Gen2 Is Here

SD-WAN is the hottest topic in networking today. On the one hand, analyst reports state that this industry is in its infancy with less than 5% adoption through 2017. On the other hand, the same analysts project over 50% customer adoption in the next 36 months. Why has adoption been modest to-date, and why is 10X acceleration expected now? The answer lies in understanding the differences between the first generation of SD-WAN (Gen1) and the second generation of SD-WAN (Gen2).



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Call Centers


Want to Recruit Millennials? Let Them Work from Home

In America, 13.4 million people work from home. According to GlobalWorkplaceAnalytics.com, that is more than double the amount that telecommuted in 2005. Work from home is becoming more and more popular—possibly from the influx of new Millennials in the workplace. Compared to other generations, Millennials are the biggest proponents for telecommuting, with 92 percent of Millennials desiring the option to work remotely, even if it is just one to two days a week. Another study found that, when looking for work, 95 percent of Millennials say work/life balance is most important to them.