Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

June 10, 2019

This Week's News is Sponsored by Better Branches ~



General News


MDT and DeepTarget Strengthen Partnership

DeepTarget has extended to the year 2021 its longtime partnership with Member Driven Technologies (MDT), a CUSO that hosts the Episys core platform from Symitar to provide a private cloud alternative for core processing and IT needs.



Charitable Donation App Launches Exclusively for CUs

NetGiver claims to be the first-to-market, 100% direct donation and deposit-generating app designed exclusively for CUs and their members. NetGiver allows members to donate to 501(c)(3) nonprofits directly from their CU checking or savings account, with 100% of the donated amount going directly to the nonprofit – eliminating all credit card fees and administrative costs that other donation platforms take from a donation.





Hardware News


HP Teams with Xerox on Printers, Device-as-a-Service

Two printer industry giants are teaming up, as HP and Xerox announced a partnership. As part of the new arrangement, Xerox said it will source certain HP A4 devices as well as entry-level HP A3 devices, and will provide those devices running on Xerox's ConnectKey software. The printers covered by the new arrangement will mainly be those using laser printing technology from HP's acquisition of Samsung's printer business in 2017.



Beyond the PC: Lenovo's Ambitious Plan for the Future of Computing

Lenovo is best known as a PC manufacturer, and currently occupies the number-two spot just behind HP, but the company is showcasing its wearable technology, smartphones, holographic displays, augmented reality and more. The company is also putting plenty of investment into the artificial intelligence (AI) and machine learning (ML) needed to power the 'smart' elements of its mission.



HPE Slashes ProLiant Server Prices on Average by Nine Percent

“We are lowering our prices again to be even more competitive,” said HPE North America Channel Chief Terry Richardson. “This is the lowest pricing we have ever had on HPE ProLiant Gen10 servers – whether it is Intel or AMD.” At the same time, HPE is offering trade in rebates to customers that is lowering the price of enterprise class HPE ProLiant Gen10 servers to well under $1,000.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


Back to Top

Software Updates


Americans Need a 'Fitbit' of Banking

Many consumers at all income levels have financial health issues of some type--the difference often being time frame, with concerns shifting from the present to the future as income rises. The author suggests that Aa new financial health concept is emerging, one that is: 1. Behavioral; Integrated; and Measurable. He goes on to make some predictions about financial health in the article.



What Is Microsegmentation?

Microsegmentation is a way to create secure zones in data centers and cloud deployments that allow you to isolate workloads and protect them individually. It’s aimed at making network security more granular. It goes on to discuss microsegmentation vs. VLANs, firewalls and ACLs.



Back to Top



Are You Ready to Dig in to Windows 10 with Your ATM Vendor?

The author recommends a few lines of inquiry to pose with vendors which will support your OS migration success: 1. Will adjustments to back-end systems be necessary to support the Windows 10 software upgrade?; 2. What hardware upgrades are necessary and available to support Windows 10?; 3. Will my ATMs be able to facilitate cardless access with this new software?; 4. When is the next software security update expected to be released?; and 5. How long will you support Windows 10 as an ATM operating system?



Diebold Nixdorf Warns Customers of RCE Bug in Older ATMs

Diebold Nixdorf, one of the world's largest ATM vendors, is notifying customers about ways to secure older Opteva-branded ATMs against a remote code execution (RCE) vulnerability. The company says this service only runs on Opteva version 4.x software. Recent versions are not affected.



Back to Top

CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

University of Iowa Community Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Back to Top

Wireless World


Bank 4.0 Will Be All-Digital, Low-Overhead, Mobile-First

Brett King, author of “Banking 4.0 —Banking Everywhere but Never at a Bank” has been saying for years that banking is going digital and mobile; the U.S. lags behind much of the world in this. This article takes a closer look at his anti-branch views as laidn out in his new book.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

Back to Top

Security Section


And the Key Compliance Issues for CUs Are…

NAFCU, which bases its rankings on the number of inquiries received by its compliance team, said the following were the key concerns: Form 4720; Liquidity risk; Change-in-terms notice; and Customer Identification Procedure (CIP) Requirements.



Developing an Information Security Decision-Making Matrix

The articl recommends that organizations create decision matrices or trees to provide an easy means of determining when to require a supplier or vendor to be bound by these additional contractual protections. Specifically, the decision matrix is designed to identify instances in which a proposed use of a supplier or vendor may pose material security or privacy risk to the business, its data and/or its systems.



Back to Top


Technology and Marketing


Consumer Experience, Fraud and Strong Social Media

While social media is a great way to engage the public and communicate news, it can also unwittingly expose your organization to new vectors of risk. Two issues rank as top of mind for FIs: protecting IP and sensitive data, and regulatory compliance. The article states that for substantive transactions, FIs should require accountholders to switch from social media to their secure online or mobile applications.



Nutmeg State Intro’s Auto Loans for Low-Income Families

Called “Working Wheels,” Nutmeg State Financial CU's program has become available after the CU was named a CDCU in 2016. Working Wheels allows qualified families to borrow up to $10,000 for vehicle purchases without having to resort to predatory lending options. Applicants must have a minimum of six months employment and work at least 30 hours per week to qualify. The program also includes a required financial education component to stress the importance of proper financial management and maintenance.



Back to Top

Online Banking/E-Commerce/Website Design


Mastercard Launches Open Banking Platform to Further API Standards

Mastercard has launched its latest initiative called Open Banking Solutions. The promise of Open Banking — still far off, but certainly in sight — is that individuals will have greater control over how and where their data is used, by whom and when. The new Mastercard offering is designed to support Open Banking efforts in four areas: connectivity, security and compliance, dispute resolution and consulting services.



The Key to Open Banking?

This article says that Open Banking is a global effort that resets the relationships FIs have with FinTech firms, payment providers and financial service providers. Under Open Banking, many observers think that APIs will play a key role in aggregating and creating new services.



Back to Top

Internet Access


What Does SD-Branch Mean for Security, Storage and IoT?

Based on most definitions, SD-Branch means delivering more IT infrastructure to branches under a programmable, centrally orchestrated model. Think of it as “SD-WAN plus” – just as you can create templates or profiles in an SD-WAN network, an entire branch template could be generated that defines how the LAN is configured, what wireless LANs are used, how they integrate with the WAN, and what additional compute-based services need to be deployed at the branch. The article goes on to discuss why you care about SD-Branch and what benefits could it potentially offer your organization.



Cogent CEO Sounds the Death Knell for MPLS

Cogent Communications CEO Dave Schaeffer says the MPLS market for telco carriers is in the process of imploding due to SD-WAN's emergence, and because MPLS is "a very difficult technology to deploy, very expensive and very rigid." He goes on to state that "when a corporate user migrates a bit (Megabit) from an MPLS network to an over the top solution they see an equal or better performance and a 15x reduction in their cost per bit."



Back to Top

Call Centers


Improve Agent Engagement with Contact Center Automation

Improving employee engagement and empowerment is a top priority for centers in 2019, according to a recent Contact Center Pipeline survey. This article looks at four ways automation can help increase agent engagement in your center.