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Sharetec System announced that Horizon Credit Union of Kingsport, Tennessee has opted to implement their Sharetec Core Processing Solution. Horizon serves 6,318 members and has assets of approximately $56 million.
Jack Henry announced that Jack Henry Lending has expanded its commercial lending suite of solutions to include the capabilities CUs need to efficiently support Paycheck Protection Program (PPP) loans.
March Networks has introduced its ME6 Series IP Cameras, a new 6MP camera line powered by Artificial Intelligence (AI). The ME6 Series use Deep Neural Network processing power to help distinguish between people and vehicles. In addition to AI-powered analytics, the ME6 Series also incorporate Digital Overlap High Dynamic Range (DOL- HDR), the latest in HDR sensor technology for superior image quality in highly contrasted lighting conditions.
Schneider Electric has introduced a system for cooling individual server racks in remote and edge locations that aren’t well suited for traditional data center cooling schemes. Uniflair Rack Mounted Cooling is a split system consisting of the air conditioning unit that goes in the cabinet and a fan that vents hot air from the cabinet to the outside. This design is for non-standard data centers with no air conditioning and offers up to 3.5kW of cooling to cool a single rack of IT equipment.
Zoom’s privacy flaws, already worrisome before the pandemic, have become a full-fledged crisis of late. While Zoom moderators have the option of password-protecting video meetings, many don’t. If concerned users are looking for an alternative to Zoom, an array of video-conferencing options already exist. There are the legacy platforms that people are familiar with, like Microsoft’s Skype, Cisco’s Webex, Google Hangouts, and BlueJeans. But the trouble with abandoning Zoom for another platform is that they all have their own drawbacks, whether it’s cost, no end-to-end encryption, or limits on the duration of calls or number of participants.
Quick Assist is an application in Windows 10 much like Team Viewer, and it provides a quick way to support remote users. While Remote Assistance, which was originally part of Windows XP, is still available in Windows 10, Quick Assist is a more flexible tool and easier to use. Remote Assistance can also be vulnerable to attack, so it’s something you might want to disable.
Hyosung is extending its retail ATM warranties for all Halo II, 2700, Force, and 5200SE, models set to expire between Jan. 1 and Dec. 31, 2020. The extension adds 12 additional months of coverage to those warranties. If the warranty has already expired in 2020, Hyosung America will retroactively credit the account.
The broad consensus is that using cash is low risk from a health perspective - no different to handing packaging in the supermarket, for example. The WHO advises the public to wash their hands after handling money, especially if handling or eating food. But they haven't issued a warning about using banknotes.
A cash recycler can dispense, count, track, store, sort, reconcile, authenticate and accept cash and reduce vault holdings. And in this day and age, most importantly, cash recycling reduces the opportunity for multiple touchpoints, helping to keep users and staff safer.
Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:
and their client is:
Though COVID-19 is having an impact on the app stores’ revenue, growth remains strong. Worldwide consumer spending in mobile apps is projected to reach $171 billion by 2024, which is more than double the $85 billion from 2019. This total, however, is about $3 billion (or 2%) less than the forecast the firm had released prior to the COVID-19 outbreak.
Without a doubt, contactless payment methods are important to the future of credit union service. This article looks at: Contactless Payment Options; Current Consumer Attitudes; and What Can Credit Unions Do.
The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:
(866) 598 - 0698
Losses from identity fraud grew 13% in 2019 to $16.9 billion even though instances of ID fraud fell nearly 10%, according to the newly released 2020 Identity Fraud Report from Javelin Strategy & Research. The study also found that person-to-person payments fraud increased 733% from 2016 to 2019. Their study estimates 5.1% of consumers fell victim to ID fraud last year, down from 5.7% in 2018. Still, 2019’s total dollar losses grew $2.2 billion from $14.7 billion the year before.
Theta Lake announced its offer of three free months of its AI-based Compliance Suite for Zoom customers. They claim that their solution provides deep supervision and risk detection features for Zoom. It provides automatic detection of acceptable use and compliance risks across all the ways employees can engage during a session, including voice, video, and chat content, as well as all shared or shown files and visual content.
Building an email marketing strategy can be time-consuming and difficult, especially for small organizations. Tools like Email Skript can help by generating a complete email sequence for you. You can adjust the tone of your email manually and have it written in a different style with just the click of a button.
An Iowa credit union has become the first in the state’s history to use remote online notarizations (RONs) to close a mortgage loan. The loan was closed by Collins Community Credit Union in conjunction with FinTech LenderClose.
A shift in payments behavior brought on by the COVID-19 pandemic could spur demand for digital methods like central bank-issued digital currencies (CBDC). However a Bank of International Settlements (BIS) bulletin notes that "CBDC would in particular have to be designed allowing for access options for the unbanked and (contact-free) technical interfaces suitable for the whole population."
Cloud communications and collaboration provider RingCentral unveiled its latest video tools, announcing RingCentral Video as part of its suite of offerings, which include messaging, video, and phone solutions. One of the key features that differentiates RingCentral Video from other similar tools is that it offers a browser-based experience, allowing users to avoid weighty and at-times confusing downloads.
The new normal telecommuting may be a bit more permanent than realized, as 74% of CFOs say they expect to move previously on-site employees remote post-COVID-19, according to a Gartner survey. Gartner found that almost a quarter of respondents said they will move at least 20% of their on-site employees to remote work permanently.
This article states that if customer experience (CX) and agent experience (AX) are two sides of the same coin, rarely does the C-Suite treat them equally in practice. It goes on to argue that a structured approach to AX improves contact centers’ ability to make the business case for a comprehensive and integrated experience strategy. It concludes that taking agent training and growth seriously not only improves performance and metrics today, but also lays a strong foundation for the unpredictable ways consumer preferences evolve.