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February 3, 2020

This Week's News is Sponsored by Better Branches ~



General News


Member Driven Technologies Reports 2019 Success

Member Driven Technologies (MDT), a CUSO that hosts the Episys core platform from Symitar, announced that they signed five new credit unions, successfully onboarded two and secured 11 client contract renewals in 2019. Plus the CUSO added nearly 40 new products and/or enhancements to its offerings, including Symitar’s ARCU, SymApp and Synergy eSign solutions.



Jack Henry Unveil Cloud-Based Digital Banking Platform

Jack Henry & Associates introduced JHA BankAnywhere, a cloud-based digital banking system built on their core and digital platforms. The solution is available to any FI regardless of its existing core system and can be hosted by Jack Henry’s Gladiator Hosted Network Solutions.





Hardware News


Samsung Has the Cheapest 2TB SSD Right Now but It Uses a Controversial Technology

Samsung's 860 QVO drive (MZ-76Q2T0B/AM) is based on QLC technology, which might raise eyebrows. That is because QLC-based SSDs tend to have lower endurance and performance, especially as the drive reaches capacity. Samsung says that they mitigate some of the issues associated with QLC via a feature called Intelligent TurboWrite, which accelerates write speeds and maintains long-term high performance with a larger variable buffer.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Automation to Be Central to Financial Services, According to Avaloq Study

A study has found that 55% of banking professionals view AI, automation and robotics as a vital part of the future of financial services. The automation study, carried out by fintech firm Avaloq, also found that increased used of open and collaborative platforms (34%) and more distributed ledger technologies and cryptocurrencies (26%) could play a major role in financial services going forward.



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Many ATM Operators Will Miss Windows 7 Upgrade Deadline

Microsoft will no longer offer technical support, updates, or security fixes for Windows 7, leaving thousands of ATMs in the U.S. market at risk. But some observers are optimistic that, while many ATMs will obviously blow the deadline, most will have been upgraded within the next few months. Also machines running Windows CE, an OS that enables cash dispensing but is not typically subject to Microsoft’s periodic upgrade schedules, will not be affected.



KAL and Ceska Launch First Windows 10 ATM on Linux Hypervisor

KAL ATM Software and Ceska sporitelna announced the launch of the first ATM running Windows 10 on a Linux Hypervisor. KAL said its new Kalignite Hypervisor solution, created under a partnership with Red Hat, represents a breakthrough solution that allows FIs to bypass costly and disruptive ATM hardware upgrades. They claim that the new technology not only helps with the Windows 10 migration, but also allows Ceska sporitelna to migrate to the Windows LTSC and SAC upgrades without the need to change hardware.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

OnBase by Hyland


and their client is:

Anheuser Busch Employees' Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Mastercard Wants to Get You Fast Cash — Using Only Your Cell Phone

Mastercard Cash Pick-Up lets anyone with a cell phone withdraw cash from a nearby ATM. Mastercard and a technology partner, Pin4, have been rolling out a service over the past several months called Mastercard Cash Pick-Up. Consumers can withdraw money sent by friends and family, get cash in emergency situations (in the event of a lost card, for example), and redeem rebates or other cash rewards that corporations have historically sent via mail.



Most Consumers Don't Trust Mobile Payments. There's a Way to Fix That

Only about half of millennials believe their FI’s mobile app is secure. While less than half of baby boomers have faith in mobile banking security, the majority are still “app-rehensive’” to begin using mobile banking, payment and financial services platforms. The author offers several steps in this article which she says can better protect personal consumer data shared in mobile apps.



Booming Mobile Wallet Adoption Could Shrink Payments Fees by 2025

Mobile wallets are on track to become more popular than cash by 2025, and the influx of data from those mobile wallets will be so valuable that fees for digital payments could drop to zero, according to new Deutsche Bank research. Americans currently make just 13% of their weekly in-store purchases with a digital wallet on their smartphones or smartwatches. Over the next six months, however, 33% of Americans planned to use those smartphone digital wallets more and 23% planned to use smartwatch digital wallets more.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


2020's Top Cyber Threats in Banking

According to the 2020 Banking Priorities Survey, Social Engineering was the clear threat winner, with 41% of respondents ranking it the highest threat. Third-party Data Breaches and Ransomware acme in second and third at 21% and 20%, respectively.



RiskSense Ransomware Dashboard Automatically Reveals Exposure to Specific Attacks

RiskSense announced a Ransomware Dashboard that automatically reveals an organization’s exposure to specific attacks including the ransomware family name, vulnerabilities they exploit, the assets at risk and remediation steps to prevent an infection. The solution reveals all assets, including workstations, servers, storage devices and more, at risk from active exploits used by ransomware in the wild.



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Leaders Roundtable

Core Systems:

Core Systems as Multilayered Data Management Systems

Celent - http://www.celent.com
Read Stephen Greer's comments:

Corelation - http://www.corelationinc.com
Read Theresa Benavidez's comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:

Share One - http://www.shareone.com
Read Teri Van Frank's comments:

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Technology and Marketing


6 Great Examples of Brands Using Content in Marketing Emails

This article covers six ways small businesses and ecommerce brands are incorporating content into their emails for better results.



Five Content Marketing Myths Holding Your Business Back

Content marketing is a key part of any organization’s digital marketing strategy today. The author states that "content underpins success online." He goes on to look at some content marketing myths and the insights they give us.



5 Best Practices in Digital Marketing for 2020

While several new trends are on the horizon this year, the author points out that it’s equally important to incorporate the fundamentals as you create new campaigns that resonate with your target audience and increase brand engagement. She covers her top digital marketing trends for CUs and what is on the horizon.



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Online Banking/E-Commerce/Website Design


Temenos to Help US Clients Launch Digital FIs in 90 Days

Temenos recently launched its digital banking software-as-a-service solution in the U.S. They claim that their toolkit will allow clients to launch digital-only FIs in 90 days



Same-Day ACH Traffic Reaches 1 Million Daily Payments

All told, fourth-quarter volume for the ACH totaled 6.4 billion transactions, up 8.1% year-over-year, NACHA reported. That performance continues a recent streak in which the ACH has logged a better than 5% growth rate each quarter. Total dollar volume came to $14.7 trillion, a 10.6% increase from the same quarter in 2018.



Mastercard's Bet on Fintech Pays off with Higher Card Spending

By some accounts, Mastercard’s new initiative to team up with more startups on credit cards is starting to pay off. These efforts helped boost cardholders’ spending on the firm’s cards to $1.28 trillion in the quarter, in line with analysts’ estimates.



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Internet Access


Cisco and IBM Offer a Managed Private-Cloud Service

Cisco and IBM have rolled out a pair of managed private-cloud services aimed at customers looking for the utility of a public cloud delivered on premises. Managed Private Cloud-as-a-service powered by Cisco's Unified Computing System is available in two varieties: one for VMware and one for RedHat OpenShift environments. Cisco’s UCS combines x86 servers with networking and storage access into a single packaged system.



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Call Centers


Google Claims Its Chatbot Is Capable of Near-Human Conversation

Google has created Meena, a chatbot it says is better than any other it’s tested — a claim the company supports using a new metric it developed specifically to measure an AI’s conversational abilities. They developed something they call the Sensibleness and Specificity Average (SSA). Google determined that an average human would achieve an SSA score of 86 percent. The other chatbots in the team’s study scored between 31 percent and 56 percent. Meena, however, scored a 79 percent — putting the AI closer to the level of conversation expected from a human than another chatbot.