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December 6, 2021

This Week's News is Sponsored by Better Branches ~



General News


IMM Partners with Notarize

IMM announced it has named Notarize, a leading provider of remote online notarization (RON), as its partner of choice for its clients. Notarize gives two options for CUs to choose from based on their specific needs: a platform for in-house notaries to use, or an on-demand 24/7 service where CUs and their members can connect with live, commissioned notaries 24/7, without having to employ any directly.



Jack Henry Collaborates with Envestnet | Yodlee to Improve Financial Data Access

Jack Henry announced its collaboration with Envestnet | Yodlee, a leading data aggregation and analytics platform. CUs using the Banno Digital Platform can now add financial wellness apps and experiences supported by Envestnet | Yodlee into their digital experiences.



MX Partners with Suncoast CU

Suncoast will leverage MX’s data enhancement platform, its PFM, and MXinsights technology to enable its members to proactively manage and take action to improve their finances. Suncoast’s nearly 1 million members will gain access to budgeting, auto-categorization, and debt management tools, as well as the ability to view all of their data in a single platform.





Hardware News


SmartNICs Set to Infiltrate Enterprise Networks

Use of smartNICs in the enterprise is still evolving, but the idea behind them--offloading server CPU duties onto a separate device to free up server cycles--is not new. Many data-center applications need lots of resources to run properly, and smartNICs can help with that. Many organizations also are looking to bring down the cost of infrastructure by running more and more virtual machines while supporting denser traffic from ever-dense servers--all use-cases smartNICs can handle.



How to Buy Wi-Fi 6 Access Points

Wi-Fi 6 has some impressive improvements over its predecessor Wi-Fi 5 including lower latency, faster speeds, higher throughput, and increased range that can make it a better fit to serve both dense clusters of clients and clients running high-bandwidth applications. Gartner evaluations in its wireless LAN magic quadrant report for 2020 named four vendors as leaders: Juniper Networks, HPE-Aruba, Cisco, and Extreme Networks. Two, Huawei and Fortinet, were named visionaries. This article guide will help steer you through the process of buying Wi-Fi 6 gear.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Microsoft Teams Essentials Is a New Standalone Version

Microsoft is creating its first standalone version of Microsoft Teams for small businesses. Microsoft Teams Essentials will be priced at $4 per user per month and provide access to the core meeting features of Teams without the typical Office app bundling that requires a more expensive Microsoft 365 plan. This standalone version makes Teams even more of a Zoom competitor, as Microsoft is dropping its Slack-like channels functionality in favor of a more simplified chat interface and a focus on meetings and video calls.



Windows 11 Adoption Nears 9%, but Businesses Are Waiting

Data on the adoption of Microsoft's newest OS shows uptake ranging from 1% to 9% for various industries. But most enterprises will likely wait until at least 2023 before broadly rolling out Windows 11. An upgrade to Windows 11 will require a system with 64-bit processors, 4GB of memory, 64GB of storage, UEFI secure boot and the Trusted Platform Module (TPM) v2.0.



Ondato Debuts AI-Enabled Spoofing Detection Tool to Help Combat Rise of Document Fraud

Ondato has launched a new AI-enabled ID forensics system that they claim makes it impossible to submit spoof documents, such as altered photos, ID papers, and deep fake videos, as part of any on-boarding process. They say that their system automatically and instantly detects attempts to submit altered documents in an attempt to bypass identification measures and open any account fraudulently.



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TMD Intros Intelligent Locks for ATMs

TMD Security has introduced a variety of intelligent locks for ATMs, which are all integrated to its High Security Access Management that centrally manages all users and locations and provides one-time-codes for approved users. Authorized personnel can access a mobile app to receive the OTC to open the ATM when needed with the Lock Controller, with no keypad required. The other solutions include: 1) ATM safe lock, with the Lock Controller inside the safe; 2) Pop-Up Lock; 3) Intrusion Defense Kit; and 4) Alarm Switch.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:
NorthEast Alliance Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Fixed Wireless Access Will Creep Further into Broadband's Territory in 2022

Deloitte is predicting a big 2022 for fixed wireless access service (FWA), which uses cellular data signals to deliver broadband Internet, and expects the number of FWA connections to grow from the 60 million recorded in 2020 to 82 million over the course of next year. "5G's deeper network infrastructure and greater spectral efficiency significantly improve the economics and technical feasibility of FWA deployments and can thus support new deployment and revenue opportunities," Deloitte said.



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Security Section


Zero Trust Could Be the Key to Defending Against Ransomware Attacks

Zero-trust architecture is set to increase the efficiency of cybersecurity solutions to stop data breaches by 144%, a new report has claimed. Symmetry Systems found the majority of surveyed organizations said that the main motivator for the deployment of zero-trust architecture is trying to combat ransomware attacks. Zero-trust allows for the elimination of one point of failure, during a data breach. Even if malicious actors get their hands on login credentials, database locations or IPs, with zero-trust integration that information is useless, as they’re barred from accessing information given to application roles, cloud-network perimeters, or Identity and Access Management (IAM).



Malware Variants in 2021: Harder to Detect and Respond To

Malware is rapidly becoming more sophisticated. In 2020, on average, 9 malicious actions were exhibited by a single malware file, a figure which has risen to 11 actions per file in 2021. Additionally, 2021 has seen a spike in malicious malware designed to encrypt a target’s data. Another alarming trend: some malware variants can change their behavior in a virtual machine environment or sandbox, which helps them evade detection and analysis.



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Leaders Roundtable

Core Systems:

Optimizing Your Core System

Celent - http://www.celent.com
Read Stephen Greer's comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:

TCS - http://www.tcs.com
Read TCS BaNCS Global Banking Team's comments:


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Technology and Marketing


8 Ways to Build an Effective Marketing Campaign on a Tight Budget

This article looks at some of the best ways to create a successful marketing campaign on a tight budget. The author lays out 8 affordable strategies: 1) Choose the right content marketing strategy; 2) Think before outsourcing; 3) Start a loyalty program; 4) Launch a referral program; 5) Optimize your business for local searches; 6) Introduce exclusive offers on social media; 7) Create your brand’s online presence; and 8) Start newsletter marketing.




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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by Credit Union tech-talk and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding CU Goals with Smart, Flexible Solutions


Digital Transformation: A Credit Union Imperative

The Digital Banking Market Is Heating Up

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond


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Online Banking/E-Commerce/Website Design


U.S. Credit Card Use Returning to Pre-Pandemic Patterns

U.S. consumers are spending more and ramping up credit card balances, reversing a shift during the COVID-19 crisis, when they scaled back spending and substantially paid down debt, according to a new Federal Reserve Bank of New York report. While credit card use appears to be returning to pre-pandemic patterns, balances were still $123 billion lower than at the end of 2019. Credit card issuance for lower credit score borrowers is back to pre-pandemic levels after declining at the start of the crisis. The median credit score for new mortgages and auto loans declined slightly in the third quarter, but was still high by historic standards, researchers said.



When It Comes to Paying for Online Purchases, Debit Tops the List

Debit cards have become the preferred payment method among Millennials and Gen Zers for online purchases and for use in digital wallets. A recent Carat Insights Report from Fiserv reveals that 59% of Millennials and Gen Zers use debit online because they prefer the financial control debit cards provide over their finances. Overall, 48% of consumers say they prefer using a debit card when making a purchase online, compared to 36% preferring credit and 11% favoring digital wallets.



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Internet Access


4 Reasons to Go Multicloud According to Tech Experts

According to some analysts, using multiple cloud service providers offers organizations advantages such as flexibility, cost savings, and and avoiding vendor lock-in. They offer these 4 multicloud advantages: 1) No vendor lock-in; 2) Customized solutions; 3) Minimizes risk; and 4) Cost savings.



How to Get More out of Edge and Bolster Its Security

Edge, the built-in browser in Windows, recently rolled out a “Super Duper Secure Mode." SDSM provides additional security features that allow you to disable just-in-time Javascript and then enable Controlflow-Enforcement Technology (CET) instead. If you use Edge, or are considering using it, this article provides many tips for getting the most out of the browser.




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Call Centers


The Real Deal with Millennials, Gen Z and Their Phones

The author states that "it’s a common misconception that millennials and Gen Z hate talking on the phone." He says that phone and voice aren’t the same thing and recommends replacing phone numbers with on-screen voice. He concludes that it is time for FIs to meet their accountholders where they are on their screens for every part of the service interaction, including virtual service and automated elements (like chatbots) and live assistance.