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November 22, 2021

This Week's News is Sponsored by Better Branches ~



General News


IMM Launches New Client Experience Program

IMM has launched a new Client Experience program. The company says that their new Client Experience program will enable them to keep a real-time pulse on changing client requirements, shifting strategic priorities, as well as day-to-day operational account management situations.



FICO Launches New Originations Solution for Digital-First Account Openings

FICO launched its next-generation loan origination solution, FICO Originations Solution. Powered by FICO Platform, it provides CUs with the ability to help streamline their members' digital onboarding experience.





Hardware News


How to Inventory Server Hardware with PowerShell

Step one in planning and prioritizing server-hardware upgrades is inventorying and evaluating your existing hardware, which is a job well suited for PowerShell. This article details how to use the Powershell Get-WmiObject cmdlet to accomplish your hardware inventory.



How to Achieve Permanent Server Hardening Through Automation

System hardening is the process of configuring IT infrastructure – servers, databases, networks, operating systems, and applications – to minimize the organization’s attack surface, i.e., the vectors and vulnerabilities cyber attackers may exploit to gain access to and control over it. This article covers two categories of tools that can be used for server hardening (though that’s not their main purpose): compliance scanners and configuration management tools.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


Why Small Organizations Should Consider Microsoft Defender for Business

Defender for Business brings endpoint detection and response (EDR) and threat monitoring features found in more expensive Windows licenses to smaller organizations. The author says that any small organization that does not have an automated way to investigate intrusions and other security issues, or any sort of EDR technology in place should evaluate it.



1Password 8 for Windows Is Here, Features Enhanced Security and Privacy

1Password 8 for Windows is now available. The new version features a modern design, increased productivity capabilities, and enhanced security and privacy features.



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Cryptologists Unveil Potentially Unhackable ATM Protocol

Researchers based in Canada and Switzerland recently released a study in the journal Nature that could replace a PIN-system with a zero-knowledge proof for ATMs. For ATMs specifically, this would involve users having a device with a uniquely colorized map. The ATM would then ask the device hundreds of thousands of questions about the sections of the map colors. The ATM would never receive enough information to know the entire map, but would deliver the cash because of the device's correct answers that proves it can see all the colors.



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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Verint Systems


and their client is:

American Eagle Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


Mobile Banking Boom Presents New Risk, Security Concerns

As mobile banking has become more pervasive, the research data suggests that victims are not always the older, less tech-savvy ones. Fraud victoms can now include younger tech savvy people who have grown up in a culture where it’s just more normal to share their data online, so they give less thought when they’re asked to share details or respond to someone on social media. In response the article states that FIs must combine technology adoption, data sharing, machine learning-led transaction monitoring and arguably, most importantly, strong education and awareness campaigns.



Look for a Fast Expansion of In-Car Payments Over the Next 5 Years

One of the most prominent examples of the so-called Internet of Things is the ability to make payments from the dashboard of a car, no mobile device needed. Now a forecast from Juniper Research has arrived indicating the number of such transactions worldwide will balloon from 87 million this year to 4.7 billion in 2026. Unsurprisingly, the research finds in-dash payment for fuel to be the leading application so far, controlling a 48% share of in-dash payment transactions, Juniper estimates.



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Security Section


Federal Reserve Launches New Service to Provide Alerts on Potential Duplicate Check Deposits

Federal Reserve Financial Services introduced its new FedDetect Duplicate Treasury Check Notifier Service. This new service will offer FIs of first deposit early notice of potential duplicate U.S. Treasury checks processed by the Federal Reserve Banks on the current day or the previous 60 days. This includes reports on what may be duplicate deposits at multiple FIs and across mobile, ATM and teller deposit channels.



Is XDR Overhyped?

As security teams strive to get the most out of as many shreds of collectible security data as they can — detecting and responding to threat signals with as little trouble as possible — the category of extended detection and response (XDR) is gaining steam. It’s still early days for this growing niche, with a lot of interpretations of what XDR even is. The foundation starts with XDR centralizing telemetry from security tools not just across the network but other key areas, like endpoints, cloud, and identity. This article gets XDR feedback from a variety of security experts.



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Leaders Roundtable

Core Systems:

Optimizing Your Core System

Celent - http://www.celent.com
Read Stephen Greer's comments:

Enhanced Software Products - https://www.espsolution.net
Read Matt Lefler's comments:

Member Driven Technologies - http://www.mdtmi.com
Read Matt Baaki's comments:

Symitar - http://www.symitar.com
Read Shanon McLachlan's comments:

TCS - http://www.tcs.com
Read TCS BaNCS Global Banking Team's comments:


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Technology and Marketing


Making the Business Case for Your Marketing Budget

Chief marketing officers are reporting increased pressure to prove the impact of marketing spending. But too often this means a focus on short-term metrics, like sales revenue, instead of longer-term efforts like brand building. The authors posit that marketers need to help the CFO and rest of the C-suite think beyond the short-term. They go on to identify 10 key actions that can help marketing leaders achieve these outcomes.




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Digital Banking Industry Leaders Forum

Thought Leadership From Around the Industry by Credit Union tech-talk and Finopotamus:

Benchmarking Your Digital Banking Strategy

Humanizing Digital: Increasing Account Holder Loyalty and Exceeding CU Goals with Smart, Flexible Solutions


Digital Transformation: A Credit Union Imperative

The Digital Banking Market Is Heating Up

Three Present-Day Goals to Revolutionize Your FI’s Marketing

eSignatures Are Now a Top Priority Across the Nation

Fight Fraud by Better Understanding Your Financial Data

It’s Always About the People: 5 Rules for Digital Banking and Beyond


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Online Banking/E-Commerce/Website Design


Introducing Buy Now, Pay Later in Microsoft Edge

Usually, BNPL is offered in specific ecommerce websites like Target, Walmart, etc. But now, Microsoft has partnered with 3rd party Zip (previously Quadpay) to offer a BNPL payment option at the browser level. It means any purchase between $35 - $1,000 you make through Microsoft Edge can be split into 4 installments over 6 weeks.



Adobe and Mastercard Solutions Help Accelerate Digital Payouts

Adobe announced the availability of an integrated solution that combines e-signature workflows, powered by Adobe Sign, with instant payment capabilities from Mastercard Send, a payments platform that enables people and organizations to send and receive money in near real-time, domestically and cross-border. The solution enables an end-to-end digital document workflow that includes secure online forms, identity verification, automated document routing for approvals, e-signatures, and instant payments — at a fraction of the cost of paper-based processes and printed checks.


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Internet Access


Palo Alto Software Advances End-to-End Enterprise Cloud Security

Palo Alto Networks has rolled out a new version of its core cloud-security package, Prisma Cloud 3.0, which includes the ability to code security directly into SaaS applications. The package includes a cloud-access security broker (CASB) to control access to cloud resources. Prisma is a cloud-based security bundle that includes access control, advanced threat protection, user-behavior monitoring, and other services that promise to protect an organization's applications and resources. Managed through a single console, Prisma includes firewall as a service, Zero Trust network access and a secure web gateway.



Rethinking the WAN: Zero Trust Network Access Can Play a Bigger Role

The core concept of “the network I run that connects my sites to each other” puts network teams in the wrong frame of mind from the start. Thinking of the WAN instead as “the network I control that interconnects users and services that are not in the same place” shifts attention away from a physical infrastructure—the network—and toward a logical one—network services—and away from company locations to users, wherever they are. Various options for access, management, coupled with all the changes in context—the shift to cloud resources, the shift to work-from-anywhere—mean that IT needs to reconsider what the WAN is, what it is for, and how best to meet those needs sustainably.




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Call Centers


Making the Move to a Cloud-Based Contact Center

Having older, on-premises call management systems may not be optimal now that the focus for many organizations is on an effective work-from-home environment. Fortunately, there are some good solutions in the form of contact center as a service (CCaaS), or cloud-based service centers. When considering a move to the cloud – which is not an insignificant decision – there are quite a few things to consider, and this article dives into many of them.