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March 9, 2015

~ This Week's News is Sponsored by Better Branches ~


General News  

* Mobile Strategy Partners Introduces MSP Mobile Switch Assist
* Bluepoint Solutions and Unwired Nation Form Partnership
* CU Opens Nation`s First Financial Wellness Center
* ANECA FCU Selects CU*South

Mobile Strategy Partners, a leading provider of strategic and technical advisory solutions to the financial services industry, announced the availability of MSP Mobile Switch Assist, which enables credit union members to easily switch existing bill payments and direct deposit on their mobile device through ClickSWITCH. MSP Mobile Switch Assist is designed to help credit unions switch “on-the-go” members faster to become that member`s primary financial institution.

Bluepoint Solutions and Unwired Nation announced a new partnership to offer Bluepoint`s mobile Remote Deposit Capture (RDC) application to Unwired Nation`s community financial institution customers. Unwired Nation has integrated Bluepoint`s QwikDeposit ToGo solution to its Unwired Banking mobile banking platform.

McGraw-Hill Federal Credit Union, a progressive New Jersey-based credit union, has opened what they are calling the nation`s first Financial Wellness Center at 55 Water Street in Lower Manhattan. The Financial Wellness Center includes 1) financial-wellness and counseling services; 2) access to Financial Services Consultants; and 3) a Financial Wellness University.

CU*South announced its third conversion for 2015, $105 million ANECA FCU in Shreveport, Louisiana. CU*South is a CUSO that offers a variety of services including the Tier-1 CU*BASE processing system offered in both online (ASP) and in-house processing environments, as well as online and mobile banking solutions.



Credit Union InfoSecurity Conference Sponsored by
imsmartin consulting

 The 13th annual CU InfoSecurity Conference will be held June 3 - 5, 2015 in Las Vegas.

This is a one-of-a-kind conference - a security conference dedicated solely to credit unions. Highly experienced, expert speakers discuss the latest security trends as they specifically apply to credit unions. Also included is a virtual tour of F&A Federal Credit Union and a presentation by Alloya Corporate FCU. The CU InfoSecurity Conference is the only conference in the credit union movement that includes two nights lodging in a deluxe room as part of the already incredibly low price: just $595 per attendee and $495 for returning attendees. Topics include:

* Ransomware
* Securing VMs
* Cloud Security
* Breach Prevention
* Pervasive Security
* Device Configuration
* Compliant Social Media
* Transparent Encryption
* CU Virtual Security Tour
* Securing Virtual Branches
* Network Security Strategies

* Account Takeover Prevention

* Intelligence Driven Cyber Security

Click Here for information, agenda, reservations & more.

Also includes a behind-the-scenes tour of Zappos Headquarters - don't miss it!



Hardware News

Intel's next-generation chip, code-named Skylake, will go into a broad range of tablets, PCs and servers. The chip giant says that Skylake is its most important chip architecture in a decade and that it will be used in mainstream Core i3, i5 and i7 PC processors as well as Xeon server chips. The first Skylake chip is expected to be Core M, designed to be used in Windows as well as Android tablets and hybrids. Intel is expecting big graphics performance improvements, longer laptop battery life, and better CPU performance with the new chips. Skylake will also allow users to wirelessly charge laptops, connect to monitors, and transfer data to peripherals.

Research firm IDC says that flash-based storage results in a 50 to 80 percent reduction in total TCO (total cost of ownership) due to reduced servers, software licensing, power, heat and cooling requirements. However, all-flash arrays are quite expensive but now SanDisk says that are driving the price down with their new InfiniFlash all-flash storage system. SanDisk states the price will be $2 a GB without compression and deduplication, but can actually be less than $1 per GB with effective compression and deduplication. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates

AV-TEST Institute announced its 2014 Best Antimalware product awards. The winners for corporate security solutions were:

- Best protection - F-Secure Client Security

- Best performance - Bitdefender Endpoint Security

- Best usability - Sophos Endpoint Security and Control

The 2014 AV-TEST Awards for repair were:

- Best stand-alone cleanup tool - Kaspersky Lab Virus Removal Tool

- Best antivirus/internet security solution - Malwarebytes Anti-Malware Free

InLoox PM is a business management software product that helps with project planning, processing, tracking, scheduling, and resource management. This project tracking and project management package operates within Microsoft Outlook and the Web, which helps simplify and combine the organization of projects, documents, resources and budgets.

LepideMigrator for Exchange is a one-stop solution that migrates all user mailboxes, public folders and archive mailboxes along with their content and resources from one Exchange Server to another. Users can migrate the mailboxes from Exchange Server 2003 to Exchange Server 2013 without upgrading Exchange or installing any type of Service Pack/update. In addition to mailboxes or public folders, a user can migrate Outlook profiles, Outlook rules, Global Address List, mailbox or public folder properties.



Software Updates Sponsored by
Raddon Financial Group (RFG)

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ATM manufacturer Nautilus Hyosung just rolled out three new models: 1) the Halo II; 2) the 5200 retail ATM; and 3) the 2700Shell. The Halo II sports a 10.1-inch color LCD screen, a "no-spill" design that prevents people from placing beverage containers on top of the unit, an NFC option, and numerous new security features. Meanwhile, application software offers value-added revenue transaction opportunities, such as dynamic currency conversion, charitable donations, lottery tickets, and surcharge segmentation.

TMD Security has released a new security system that they claim continuously defends against skimming attacks on DIP card readers without having to take the machine out of service. TMD's Active DIP Kit generates multiple random electromagnetic signals to help prevent the copying and deciphering of data stored on the card's magnetic stripe. The company has offered jamming protection since 2004, but this new solution extends the protection to DIP card readers.


ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Xpress Data Inc.


and their client is:

Affinity Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Wireless World

Mobile wallet competition is heating up with a slew of recent announcements. Google announced that Verizon, AT&T, and T-Mobile will begin pre-installing Google Wallet, the search giant's contactless payment system, on new Android smartphones later this year. Meanwhile, PayPal is purchasing startup Paydiant to strength its mobile wallet offerings as competition in the space grows. Plus, Samsung plans to launch Samsung Pay, a service that uses near-field communication (NFC), as well as technology from LoopPay it recently acquired. Finally, Wal-Mart continues to work with the Merchant Customer Exchange's CurrentC mobile wallet, which is in a pilot stage and expected to be rolled out more widely this year.

Stratos announced the launch of the Stratos Bluetooth Connected Card which they claim is the industry's first payment card that consolidates an unlimited number of plastic cards into one and works everywhere traditional cards are accepted. Stratos Card members can load credit, debit, loyalty, membership and gift cards onto Stratos. The firm uses a "Security Lock-Down" feature that lets cardholders automatically program their card to shut down if it's not in proximity to their smartphone for a specific amount of time.


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Security Section

Javelin Strategy & Research announced findings from their annual Identity Fraud Study, and in it they found that fraudsters pilfered $16 billion from 12.7 million U.S. consumers last year. Other top findings include:

  • 10 percent of consumers impacted by fraud decided not to bank online (a 3x increase over the previous year).
  • The number of victims of identity fraud decreased by 3 percent from 13.1 million in 2013 to 12.7 million in 2014. But progress has been made with total fraud losses declining to $16 billion in 2014, a decrease of 11 percent from 2013 ($18 billion).
  • New account fraud reached record lows in 2014, yet the study showed that victims of new account fraud are three times more likely to take a year or more to discover that their identities were misused compared to other types of fraud - such as existing non-card accounts.

FireEye's latest M-Trends report shows that cyberattacks are being detected faster than in the past, but hackers often are in an organization's systems for months or years before the breach is discovered. Meanwhile, organizations are finding it more difficult to detect breaches on their own, and most learn about attacks from law enforcement and other third parties. FireEye found that cyberattackers remain in victims' systems for a median of 205 days before detection, down from 229 days in 2013.


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Leaders Roundtable


Meeting the Challenges of Attacks, Breaches & Compliance

Alloya Corporate FCU - http://www.alloyacorp.org
Read Biff Myre's and Ron Schlecht's comments:

CatchFire Creative - http://catchfirecreative.com
Read Drew Schulthess' comments:

D+H - http://www.dh.com
Read Jeff Marshall's comments:

Easy Solutions - http://www.easysol.net
Read Daniel Ingevaldson's comments:

eScope Solutions - http://www.escope.net
Read Dean Marshall's comments:

Horsetail Technologies - http://www.horsetailtech.com
Read Mark Berman's comments:
HyTrust - http://www.hytrust.com
Read Hemma Prafullchandra's comments:
IMM - http://www.immonline.com  
Read John A. Levy's comments:

Info@Risk - http://www.infoatrisk.com
Read David Trepp's comments:
https://www.cunews.com/This email address is being protected from spambots. You need JavaScript enabled to view it.

Ingalls Information Security - http://www.iinfosec.com
Read Russell “Rusty” Wilson's comments:

KnowBe4 - http://www.knowbe4.com
Read Stu Sjouwerman's comments:

Millennial Vision - http://www.mviusa.com
Read Scott Cowan's comments:

Hyland Software - http://www.onbase.com
Read Steve Comer's comments:

PhishLabs - http://www.phishlabs.com
Read Stacy Shelley's comments:

Q2 - http://www.q2ebanking.com
Read Jay McLaughlin's comments:

Rallypoint Solutions - http://www.rallypoint.us.com
Read Kris Zupan's comments:

SilverSky - http://www.silversky.com
Read Andrew Jaquith's comments:

Xamin - http://www.xamin.com
Read Erik Gustafson's comments:


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Technology and Marketing

Many marketing experts believe that the heyday of large branches is over as branches transform from transaction centers to consulting and sales centers. But what can be done with the older existing mega-branches with 5,000, 6,000, 7,000 square feet? Some FIs are dividing and subletting some of that space. For example, GECU in El Paso, Texas leased half its footprint to a coffee and tea shop thereby increasing foot traffic, reducing their costs significantly.


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Online Banking/E-Commerce/Website Design

According to two new CreditCards.com surveys, the U.S. migration to EMV chip cards is proceeding slowly. As of January, 31 percent of cardholders had EMV technology, far below the 50 percent projected for the year's end by the major U.S. card issuers, plus merchant adoption of EMV-ready payment terminals is lagging. The surveys also found that affluent and millennial consumers were the most likely adopters, with 49 percent of respondents with at least $100,000 in investable holdings and 43 percent of millennials owning a chip card.

FiTeq announced "the world's first and only immediate-impact, secure payment solution." In action, each time the cardholder makes a payment, a unique transaction-specific code is generated on the FiTeq-powered EMV card and on the credit union's authorization platform. Only when these codes match is the card authenticated as genuine, so the transaction can be authorized. The company says that with this system in place, fraudsters cannot reuse cardholders' data and replacement cards do not need to be reissued to genuine cardholders. FiTeq's solution works with existing issuer business processes and requires no change for merchants.

iQuantifi, a digital personal finance advisory service, recently won “Best in Show” at Bank Innovation 2015. iQuantifi.com provides personalized financial advice for users to make intent-based purchases of financial products and services. The company was founded in 2011 and has raised $1.5 million to date.


Online Banking Sponsored by



IMM - The Nation's Leading eSignature, Workflow & Teller Provider


The industry’s leading “end-to-end” eSignature platform that integrates with all business applications, provides flexible eSigning options, and seamless archival into Imaging/ECM repositories.


Differentiate your eSignature solution with industry unique business-rules driven workflow automation.  Control and enforce critical eSignature business operations, processes and tasks.



Innovative electronic receipt and check 21 teller capture solutions that streamline teller processes and reduce costs, while enhancing the consumer experience and eliminating paper-generation.



Contact us today:

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Internet Access

Many telecom experts believe that the wide area network (WAN) is undergoing rapid changes driven by advances in hybrid WAN services and software defined networking (SDN). Numerous startups, such as CloudGenix, Glue Networks, Viptela and Velocloud, are offering new WAN services and products, while major vendors such as Cisco, Avaya, Alcatel-Lucent and Riverbed are working hard to address WAN issues with new software and hardware. Some of the benefits of this flurry of activity will be reduced WAN costs via using lower-cost Internet/broadband (to supplement, complement, and/or replace traditional MPLS); improved and unified visibility and monitoring of network traffic; and improved security, including improved scale for VPN-based solutions.

Aruba Networks announced the availability of the 7000 series cloud services controller, an all-in-one box that aims to simplify branch office connectivity. The 7000 series combines a host of capabilities into a single unit, featuring a stateful firewall, deep packet inspection, WAN optimization, RF interference control and user access control. The devices will range in price from $1,495 for the 7005 (2Gbps of firewall throughput and the ability to handle 1,024 concurrent users) at the low end up to $6,995 for the 7030 (8Gbps and 4,096 concurrent users).


Internet Access Sponsored by
Ongoing Operations


Ongoing Operations - The Credit Union Movement's Top BCP & Technology (Cloud) Provider

Always-On Production Connectivity typically includes:

* Internet Connectivity

* Core System Connectivity

* Credit Union Connectivity

* Credit Card Processor

* Debit Card Processor

* ATM Processor

* Online Banking Provider

* Fedline / Federal Reserve Connectivity

* Enterprise Grade Firewall

* Intrusion Detection System


Contact us today:

This email address is being protected from spambots. You need JavaScript enabled to view it.


visit our blog for the latest BC/DR news: http://ongoingoperations.com/blog/


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Call Centers

Many contact centers find it difficult to attract job applicants. In an attempt to attract new talent, some are turning to Jobaline, a mobile-first marketplace and matching platform for hourly jobs. Job seekers can complete the truncated mobile application in a few minutes on their smartphone, and promising applicants receive an automated call from Jobaline asking them to complete the longer application online. Employers pay only for pre-screened candidates and the company claims that employers save +60% in recruitment expenses, increase the quality of applicants by up to 800% and reduce the time-to-hire by 50%.