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 Your source for the latest technology information of interest to credit unions across America.

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May 11, 2015

~ This Week's News is Sponsored by Better Branches ~


General News  

* Share One Helps Lutheran FCU Launch New CU
* Safe Systems Unveils Cloud-Based Security Service
* CU*South Signs Calhoun-Liberty Employees CU
* InfoZen Launches IDentrix

After several years of planning, Lutheran Federal Credit Union started their operations with NewSolutions, Share One`s core processing technology. In their first year of service, they will also offer other NewSoutions` tools, including NSJoin and NSLoan, which will allow members to open accounts and establish loans with home computers, tablets, and smart phones.

Safe Systems announced that its NetComply+ solution, a cloud-based toolset for managing and monitoring credit unions` growth, compliance demands and security requirements from a central location, is now available. NetComply+ features include remote control, event log monitoring, and patching for both Windows and other applications.

Calhoun-Liberty Employees CU (CLECU) has selected CU*South as its core processing and services partner. Based in the Florida panhandle southwest of Tallahassee, CLECU serves the residents of Calhoun and Liberty counties.

InfoZen, a leading provider of identity-based screening solutions, announced the general availability of IDentrix, a patented software that continuously evaluates personnel data. The company says that their system uses sophisticated analytics to continuously assess risk factors to help mitigate insider threat issues before they occur.



Credit Union InfoSecurity Conference Sponsored by
imsmartin consulting

 The 13th annual CU InfoSecurity Conference will be held June 3 - 5, 2015 in Las Vegas.

This is a one-of-a-kind conference - a security conference dedicated solely to credit unions. Highly experienced, expert speakers discuss the latest security trends as they specifically apply to credit unions. Also included is a virtual tour of F&A Federal Credit Union and a presentation by Alloya Corporate FCU. The CU InfoSecurity Conference is the only conference in the credit union movement that includes two nights lodging in a deluxe room as part of the already incredibly low price: just $595 per attendee and $495 for returning attendees. Topics include:

* Ransomware
* Securing VMs
* Cloud Security
* Breach Prevention
* Pervasive Security
* Device Configuration
* Compliant Social Media
* Transparent Encryption
* CU Virtual Security Tour
* Securing Virtual Branches
* Network Security Strategies

* Account Takeover Prevention

* Intelligence Driven Cyber Security

Click Here for information, agenda, reservations & more.

Also includes a behind-the-scenes tour of Zappos Headquarters - don't miss it!

sponsored by Ongoing Operations



Hardware News

Seventeen hardware makers have announced numerous new systems running on Intel's latest Xeon E7 v3 chips. Dell, Hewlett-Packard and Lenovo will be rolling out servers that have more memory capacity, internal bandwidth and storage capacity to speed up applications. The new Intel Xeon chips provide more throughput and power-saving features than the Xeon E7 v2 chips that shipped last year. Most of the new servers have four sockets or more, and each socket is capable of supporting up to 1.5TB of memory. The servers also support the new DDR4 memory, which sells at a premium but is faster and more power-efficient than the DDR3 memory widely used in servers today. The server memory slots are backwards compatible with the less expensive DDR3 memory.

Taiwan-based Giada introduced the Giada i200 ultra slim PC featuring 4th Generation Intel Core i3/i5/i7 CPUs. The company says that their PC offers fast boot times, low power consumption, and a durable case featuring environmental protection. The Giada i200 measures 5.12 x 5.06 x 1.02 inches and is aimed at thin-client, digital signage, or anywhere where durability, availability and a small footprint are required. The Giada i200 starts at $378, and competes with other small units from Shuttle, Intel, and AOPEN. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates

Microsoft just introduced the concept of "Windows Update for Business" - a new addition to Microsoft's family of updating and servicing mechanisms that will come online with Windows 10. Windows 10 Enterprise customers will have the option to receive security updates only -- and no new features -- as part of the Windows 10 "Long Term Servicing" branch. Enterprises will be able to control the pace at which their Windows 10 users get these security updates via existing updating mechanisms like System Center Configuration Manager, Enterprise Mobility Suite and Windows Server Update Services (WSUS). With Windows Update and Windows Update for Business, Windows 10 patches will be installed cumulatively and in order.

Celent has released a new report titled Core Sales Rankings 2015: Global Sales. In it they note that the rate of core conversions is slowing down in almost every region, due in large part to advancements in implementation methodology, where institutions are leveraging middleware, componentization, and modular solutions to circumvent larger migration projects. The research firm also found that modular implementations have grown by more than 21% over the previous year, while hosted deals have grown by more than 15%.



Software Updates Sponsored by
Raddon Financial Group (RFG)

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Wincor Nixdorf has developed a new SmartCash function to allow cash dispensing at ATMs using just a mobile phone. It can be accessed online or via a smartphone app. The user receives a 10-digit code via text message and this single-use code is valid for four hours. Driving the new service is the Wincor Nixdorf PC/E software platform with a smart client component that runs on the ATM, and a server component that authorizes the withdrawal via the code.

Los Angeles-based Planet Capital is looking to roll out sophisticated ATMs that can handle regular cash machine transactions, as well as pay bills, complete POS transactions, acquire gift cards, and buy and sell virtual currencies. The machines will use a combination of blockchain, cloud and unnamed patent-pending technologies. Apple co-founder Steve Wozniak just joined their board, and the firm stated that "Planet`s strategy is to deploy kiosks free of charge, removing the ‘pay wall` and common financial barriers for many merchants desiring to install service-ready, multi-function ATM`s to meet their clients growing financial, digital and virtual needs within this fast-moving economy."


ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

Y-12 Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Wireless World

NACHA is launching a Mobile Wallet Team initiative which seeks to establish guidelines and best practices for an open, common acceptance platform on their ACH platform. Credit unions would be able to apply their own brands to the end product, paving the way for more ACH-driven wallets. NACHA's initiative is part of its Payments Innovation Alliance and will focus on developing a consistent user interface and other challenges issuers face as they start using mobile payments.

A recent report from the Federal Reserve (Consumers and Mobile Financial Services 2015) found that 52 percent of smartphone owners with a FI account did at least one mobile banking transaction last year which is just a 1% increase over 2013. RateWatch, a banking data and analytics service, attributes the slowdown in mobile banking adoption to security concerns and believes that mobile banking will only increase if those security concerns are adequately addressed. Meanwhile other observers contend that a lack of promotion is another significant reason why the growth of mobile banking has apparently stalled in the U.S.


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Security Section

RSA President Amit Yoran laid out some security recommendations in his keynote speech at the recent RSA Conference. He said that security architectures need pervasive visibility of endpoints, the network and the cloud - you must have the visibility of both continuous full packet capture and endpoint compromise assessment. Yoran also suggest that you pay more attention to authentication and identity because they are used as elements in many attacks and as stepping stones to more critical assets. Plus he recommends making use of threat intelligence from commercial vendors and from Information Technology Information Sharing and Analysis Centers (ISAC). Finally he states that you must focus on the important accounts, roles, data, systems, apps, devices - and defend what is important and defend it with everything you have.

Red Lambda's Metagrid is a cybersecurity system designed to identify anomalies that may be indications of threats that have not yet been profiled. Metagrid's artificial intelligence engine, which the company calls Neural Foam, identifies anomalies and then their system adds metadata or contextual information to try to determine in real time whether the anomaly is a threat. In addition to using geospatial information in connection with anomalies, the technology weighs a variety of other factors, including timing, frequency, individual commands and user accounts associated with anomalies.


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Leaders Roundtable


Meeting the Challenges of Attacks, Breaches & Compliance

Alloya Corporate FCU -
Read Biff Myre's and Ron Schlecht's comments:

D+H -
Read Jeff Marshall's comments:

Easy Solutions -
Read Daniel Ingevaldson's comments:

eScope Solutions -
Read Dean Marshall's comments:

Horsetail Technologies -
Read Mark Berman's comments:
HyTrust -
Read Hemma Prafullchandra's comments:
IMM -  
Read John A. Levy's comments:

Info@Risk -
Read David Trepp's comments: email address is being protected from spambots. You need JavaScript enabled to view it.

Ingalls Information Security -
Read Russell “Rusty” Wilson's comments:

KnowBe4 -
Read Stu Sjouwerman's comments:

Millennial Vision -
Read Scott Cowan's comments:

Hyland Software -
Read Steve Comer's comments:

PhishLabs -
Read Stacy Shelley's comments:

Q2 -
Read Jay McLaughlin's comments:

Rallypoint Solutions -
Read Kris Zupan's comments:

SilverSky -
Read Andrew Jaquith's comments:

Xamin -
Read Erik Gustafson's comments:


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Technology and Marketing

Facebook offers a marketing feature called “Story Packs” for smaller organizations. The social media giant describes story packs as ad thought starters where you add your own pictures, words and personality to start telling your story. For now, they`ve put business categories into these areas: Restaurants, Retail and Spas, with the list likely to expand shortly. They recommend choosing recurring ad themes to create a familiar structure for your target audience. There provide four areas to cover: People, Place, Things and News.


Technology & Marketing Sponsored by
Bluepoint Solutions


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Online Banking/E-Commerce/Website Design

According to a new report, more than 33 percent of 18- to 29-year-olds have never had a credit card. They note that many millennials' financial views were forged during the Great Recession and that skittishness over the economy has pushed them away from credit cards and towards debit and prepaid cards. However, they add that as the economy improves that they expect millennials to transition to credit cards in search of greater rewards and consumer protections.

MasterCard announced the expansion of its intellectual property relationship with First Performance Global. First Performance has used the MasterCard license to design and develop its platform, providing cardholders the ability to make decisions about when to “turn on” and “turn off” their credit and debit cards. It also allows them to activate loyalty programs and control where and how their cards can be used through a simple GogoNogo mobile app. Through the global extension of a license for its proprietary MasterCard In Control technology, MasterCard will take an equity stake in First Performance.


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Internet Access

Rapid7 has acquired NT OBJECTives (NTO), expanding Rapid7`s Threat Exposure Management offering. NTO`s application security testing solution analyzes web applications for security vulnerabilities. Rapid7 is offering this technology under the name Rapid7 AppSpider. The Rapid7 AppSpider suite includes all the capabilities previously offered by NTO with dynamic application security testing and enterprise scanning program management, delivered as software or in the cloud. The software`s “Universal Translator” technology analyzes even complex applications, including rich Internet applications (AJAX, GWT) and web services (REST, JSON), to help provide greater visibility of risks.

Polycom just announced three new services designed to expand its collaboration portfolio including Polycom RealAccess, Polycom Managed Services, and Polycom VVX Services for Microsoft Lync (Skype for Business.) Polycom RealAccess, a services delivery platform, includes applications that can be used for: 1) Asset Management by providing information about endpoints; 2) Analytics by offering data and metrics on utilization, capacity and performance; and 3) a Video Library with “how-to” training videos to help people use collaboration tools. Polycom also broadened its Managed Services to include their RealPresence Platform (video infrastructure) and endpoints, and provide monitoring, management, hosting and transformation services. Finally, for organizations that have chosen to add enterprise voice to their Microsoft Skype for Business deployments using Polycom VVX phones, Polycom has extended support by offering services that can help customers optimize their infrastructure.


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Call Centers

To increase call capacity, some call centers add more agents to field more inbound calls. However, this is an expensive proposition, and spiky call volumes will mean there are periods of overstaffing where agents are underutilized. Other contact centers are turning to a “callback first” approach that is more affordable. In action, callers hang up without losing their place in the queue and receive a callback when an agent is available. Callback proponents contend that consumers prefer to be called back as opposed to waiting on hold, and that call centers that implement callback can actually increase caller satisfaction and service levels while reducing their staffing costs.