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 Your source for the latest technology information of interest to credit unions across America.

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January 11, 2016

~ This Week's News is Sponsored by Better Branches ~

BB

 

General News

 

* Minnesota CUs Launch 'WINcentive'
* Venminder Completes New Financing
* PSCU & Connecticut League Partner
* CyberVista Launches Cybersecurity Training

"WINcentive" is a new prize-linked savings (PLS) account being offered by the Minnesota Credit Union Network (MnCUN). Under the program credit union savings account-holders can qualify for up to four chances per month for each $25 increase in their balance. Fifteen other states already offer PLS accounts, but the MnCUN has developed this offering for Minnesota credit unions.

Venminder, a leading credit union vendor management software and services firm, announced that it completed a $4 million Series B financing round led by Bain Capital Ventures. Bain Capital Ventures first invested in Venminder in 2013 and the initial funding supported the launch of the Venminder cloud-based software platform and additional market research.

PSCU, the nation`s largest CUSO, and the Credit Union League of Connecticut announced a long-term agreement effective for credit, debit and bill pay processing. Additionally, PSCU will provide 24/7/365 contact center support for the league`s credit unions.

CyberVista, a wholly owned subsidiary of Graham Holdings Company and sister company to Kaplan, aims to create a cyber-ready workforce through personalized training programs. CyberVista`s initial product offering is designed to provide corporate board members and senior executives with an understanding of cyber issues.

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Hardware News

Lenovo had come out with two portable devices that are targeting business users: the MIIX 700 which is really a tablet with a folio keyboard, and the Yoga 900 which is an all-out laptop. The MIIX 700 has a 2160x1440 res, and the Yoga 900 boasts 3200x1800. The Yoga has double the RAM and storage of the MIIX, and it also has a much more powerful Core i7 processor. They both include the TPM security chip.

Kingston unveiled the SSDNow KC400 SSD at last week's CES 2016 show: $619 for the 1 TB model, $320 for the 512 GB, $177 for the 256 GB and $113 for the 128 GB model. The KC400 features end-to-end data path protection, SmartECC to protect against data corruption and SmartRefresh technology to protect against read errors. The KC400 is not designed for heavy use-cases, such as server workloads, but it features robust endurance that rivals many of today's entry-level enterprise SSDs with up to 0.89 DWpD (Drive Writes per Day) of endurance for the 1 TB model. 

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Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)

 

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Software Updates

Most motherboards, CPUs, and hard drives have temperature sensors built into them and with the right software, you can monitor your machine`s built-in sensors to tell exactly how hot it is inside the case. SpeedFan is a free, multipurpose program that can monitor your system`s temperatures, fan speeds, and internal voltages, as well as your hard drive's temperature if it is S.M.A.R.T.-compliant. With additional configuration, SpeedFan can issue warnings and can also be used by knowledgeable users to fine tune their system`s fans, adjust the CPU clock speed, and more.

Data Rescue PC 3 is designed to work even if a drive does not mount properly or if the drive has been corrupted due to hardware errors or viruses. That is because the program requires you to burn the image to a blank CD or DVD and then boot the ailing PC from the removable media you have created. It can recover an entire drive or specific files. If you do decide to perform a full drive recovery, you can opt to perform a block-by-block copy of data from an old drive to a new drive. There is a free trial available for download, but the program runs $99.

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ATMs/Kiosks

A screen-less, self-service ATM named Irving was showcased at last week's 2016 Consumer Electronics Show. Diebold and EyeLock, a provider of iris-based identity authentication solutions, introduced the concept ATM that has no PIN pad, card reader or screen. The machine works with a mobile app on the user's smartphone to stage transactions, which are carried out via NFC and QR code technology — with ID verification conducted via EyeLock iris scanning.

According to a new report from RBR, global ATM cash withdrawal volumes grew 7 percent in 2014 with a total of 92 billion withdrawals made. In their "Global ATM Market and Forecasts to 2020," RBR noted that the number of ATMs also grew, as the global installed base surpassed the three million mark. The London-based firm predicts that the increase in ATM use will outpace growth in the installed base between 2015 and 2020, reaching 128 billion withdrawals annually.

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ATMs/Kiosks Sponsored by
Heritage Industries


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CU Success Stories  

 

Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Continuity Control

Continuity Engine

and their client is:

First Service Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!

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Wireless World

As part of MasterCard`s Commerce for Every Device Program, which was launched in October, Coin`s partnership with MasterCard aims to bring payments to a wide range of devices. Coin`s Payment of Things platform can work with watches, wearables, keychains, dresses, sunglasses, gloves, rings, and even appliances. The card giant also just forged a partnership with Samsung called Groceries by MasterCard that is linked to Samsung`s smart fridge, which basically has an Android tablet built into the door.

Maine Savings CU has launched Compass Club, a location-aware rewards app available exclusively to Maine Savings cardholders. Compass Club alerts members of the $300M asset CU to discounts and perks on their mobile device when they are near a participating business. The app supports iOS and Android-enabled devices, and members create a login and enable location services to take advantage of location-sensitive alerts about nearby perks.

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Wireless World Sponsored by
Member Access Pacific (MAP)

MAP

 

The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

Kaspersky says that CryptoLocker attacks doubled in 2015. CryptoLocker attacks are when a Trojan-infected PC user receives a ransom demand to decrypt files, stop a denial of service attack, or other onerous result if the ransom isn`t paid. Banks, investment funds, and financial instrument handlers like exchanges were heavily targeted, Kaspersky says. The security software vendor estimates that one ransomware group brought in $2.5 million to $10 million per successful attack.

Hewlett-Packard is putting integrated filters in laptop and tablet displays this year that will make laptop and tablet screens visible to users in direct view of the display. Moving slightly away makes what is displayed on the screen fuzzier and then virtually invisible the further you go. Privacy filters for laptops are already available but need to be tacked on to laptop screens externally. HP claims that the privacy filter is non-intrusive and does not interfere with the resolution of the screen.

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Leaders Roundtable

Security:

Addressing Insider Threats, Cyber Attacks & Data Security


Allied Solutions - http://www.alliedsolutions.net
Read Ann D. Davidson's comments:
https://www.cunews.com/Allied.pdf

Alloya Corporate FCU - http://www.alloyacorp.org
Read Teresa Brent's comments:
https://www.cunews.com/Alloya.pdf



Easy Solutions - http://www.easysol.net
Read Daniel Ingevaldson's comments:
https://www.cunews.com/EasySolutions.pdf


EnableSoft - http://www.enablesoft.com
Read Richard Milam's comments:
https://www.cunews.com/EnableSoft.pdf

 
IMM - http://www.immonline.com  
Read John A. Levy's comments:

Info@Risk - http://www.infoatrisk.com
Read David Trepp's comments:
https://www.cunews.com/This email address is being protected from spambots. You need JavaScript enabled to view it.

InfoSight - http://www.infosightinc.com
Read Brian Smith's comments:
https://www.cunews.com/InfoSight.pdf

KnowBe4 - http://www.knowbe4.com
Read Stu Sjouwerman's comments:
https://www.cunews.com/KnowBe4.pdf

Millennial Vision - http://www.mviusa.com
Read Scott Cowan's comments:
https://www.cunews.com/MVi.pdf

Onbase by Hyland Software - http://www.onbase.com
Read Steve Comer's comments:
https://www.cunews.com/OnBase.pdf

Pwnie Express - http://www.pwnieexpress.com
Read Paul Paget's comments:
https://www.cunews.com/PwnieExpress.pdf

RallyPoint Solutions - http://www.rallypoint.us.com
Read Kris Zupan's comments:
https://www.cunews.com/RallyPoint.pdf

Venminder - http://www.venminder.com
Read Aaron Kirkpatrick's comments:
https://www.cunews.com/Venminder.pdf

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Technology and Marketing

Pinterest, the popular social bookmarking site, recently announced it had surpassed 100 million active users. There is also a Pinterest for Business section with helpful tips for companies looking to use Pinterest. Some marketers suggest that you create boards with themes that will appeal to your members, e.g., home mortgages, Christmas savings club, college education savings accounts, new cars, etc. You should also include a link to your website and your branches - adding this information to your Pinterest homepage makes it easy for prospective members and existing members to find you online and off. Finally, use high quality photos because according to research conducted by Curalate, brighter, more colorful images tended to get liked and re-pinned more often.

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Online Banking/E-Commerce/Website Design

A new report entitled “P2P Payments in 2015” from Javelin Strategy & Research finds that A2A (account to account) money transfers reached $938 billion in 2015. Unlike P2P (person to person) transfers, consumers must access an existing deposit account at a financial institution in an A2A transaction. The bulk of mobile A2A transfers performed moved money within the same institution and somewhat surprisingly, consumers are more comfortable with online transfers via desktop or laptop than mobile transactions. In terms of P2P payments in 2015, consumers sent $139.21 billion in P2P payments from financial institutions and another $30.8 billion from money transmitter services.

In an effort to simplify the mortgage process. USAA has partnered with Idomoo to create short videos featuring content covering closing dates, estimated escrows, and interest rates. They are also trailing digital tools for borrowers just starting the mortgage process, including the ability to fill out pre-qualification letters on their mobile devices and receive a response within minutes.

In the third quarter of 2015, U.S.-based startup lenders raised $1.34 billion in venture capital which far surpasses the $1 billion total raised by startup lenders over the entire year in 2014, according to Dow Jones VentureSource. LoanNow, which just secured $50 million in funding, is one such online lender that focuses on a part of the market often overlooked by many FIs: borrowers with credit scores below 650. The lender uses a proprietary "repayment motivation algorithm" to monitor financial behavior and incentivize repayment.

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Online Banking Sponsored by
IMM

IMM

 

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Internet Access

LiveMed provide a platform that allows credit unions and members to review, edit and sign documents during a real time video call. The Silicon Valley start-up's platform uses WebRTC, and runs as a cloud or an on -premise solution. It is also a device independent platform that delivers both mobile and web. In action, credit unions can email a link to a member who activates the secure link to establish a live video to an agent. The system allows for documents to be shared, reviewed and revised in real time. When everything is finalized, both parties sign electronically and the document is securely stored. For security purposes, the entire session is recorded.

Razer unveiled the $200 Stargazer, what they are calling the world's "most advanced webcam." It captures streaming video in 60FPS at 720p and requires use of a Windows 10 machine with a USB 3.0 port and sixth-gen Intel Core processor, and it is powered by Intel's RealSense SR300. It features a noise-cancelling mic that is designed to filter out background noise for remote workers connecting from home. The Razer Stargazer also provides facial and gesture recognition, which can add another layer of security or usability to your Windows 10 machine.

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Call Centers

Look for WebRTC, which enables web browsers to support voice and video calling without special software on the client, to grow in popularity in call centers in 2016 and beyond. Instead of being routed to a physical phone or a software client on the agent`s desktop PC, WebRTC systems permit calls to be routed to the agent`s web browser. This entails fewer vendors and less software to manage and maintain, and allows agents to work from anywhere. Another use is outbound calling from agents via their CRM system in their web browsers via WebRTC to user phones. Vendors such as LiveOps, Zendesk and Freshdesk use Twilio`s WebRTC client to drive this type of connectivity within their CRM platforms.

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