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 Your source for the latest technology information of interest to credit unions across America.

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March 21, 2016

~ This Week's News is Sponsored by Better Branches ~



General News  

* D+H and The Clearing House Partner to Provide Real-Time Payments
* IH Mississippi Valley CU Expands Relationship with IMM
* Synergent Successfully Converts Sebasticook Valley FCU to Episys
* PSCU Updates Mobile Security App

DH Corporation, a leading provider of financial technology solutions, announced that it is partnering with The Clearing House (TCH) to provide real-time payments to U.S. financial institutions. Credit unions will now be able to use D+H`s payments, core and channel applications to access TCH`s real-time payment system in the US.

IH Mississippi Valley Credit Union has expanded its use of IMM`s eWorkflow technology to encompass 76 unique, automated workflows that help drive operational process efficiencies. IH Mississippi Valley selected the eWorkflow technology as part of a larger eTransaction automation partnership with IMM; this strategy included the simultaneous deployment of its eSignature platform.

Synergent announced that Sebasticook Valley FCU of Pittsfield, Maine, with $87 million in assets and 10,911 members, has successfully converted to the Episys Core Processing Solution with Synergent Technology Services. Synergent, a subsidiary of the Maine Credit Union League, has provided solutions to credit unions for more than 40 years.

PSCU announced the availability of a reimagined version of its Card Lock security application for mobile devices that gives members additional fraud fighting controls over their credit union credit card accounts. The new Card Lock mobile app lets cardholders set transaction limits, block purchases, request alerts and take full control of their card at the point-of-sale, all from their mobile device.




Hardware News

Worldwide server shipments totaled 2.96 million units during the fourth quarter of 2015, growing by 9.2 percent from the same quarter a year ago, according to a study released by Gartner. The top two server manufacturers, Hewlett-Packard and Dell, saw their shipments decline, while Chinese server vendors Lenovo, Huawei and Inspur Electronics experienced growth. Currently, Intel's x86 server chip is the CPU of choice for Chinese server manufacturers, but Qualcomm and IBM are trying to push their chips, based on ARM and Power architectures respectively, into more servers.

Dell's DR4300e Disk Backup Appliance is designed for small organizations and remote offices. This entry-level backup-to-disk appliance uses the latest in deduplication and replication technologies to reduce dependency on tape backups and the need to buy additional primary storage. Dell claims that the appliance reduces backup storage by up to 15 times (bringing costs to as little as $0.16/GB) and reduces replication bandwidth by up to 93 percent. Pricing starts at $13,000 for the DR4300e, $43,000 for the DR4300, and $87,000 for the DR6300. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates

Smartsheet is package that offers a spreadsheet-like interface, but includes much more. It combines the functions of a traditional office productivity suite such as spreadsheet capabilities, document creation, project planning and document repository needs. The company just announced that they have added Sights, a visualization tool designed to surface organizational information gleaned from the content within Smartsheet. Users can create their own layout, configure individual widgets to display particular data, and include not only information from within Smartsheet itself but also information from external sources.

Gliffy Diagrams can be a handy tool for network administrators. This free program will run as an app in any version of Chrome and offers an easy drag-and-drop interface. Diagrams can be saved locally or exported as either .jpg or .png images. While Gliffy Diagrams won't replace Visio, it is an easy to use network diagramming tool for those who don`t need a lot of bells and whistles.


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The ATM Industry Association (ATMIA) announced the launch of a new membership benefit dubbed Member-to-Member Connection. The new tool, a simple online interface, is aimed at making it easier for industry professionals to make connections with each other, ala LinkedIn. Members simply log in to and access the member directory to select a connection. The tool then allows the requesting member to send their contact information as well as a brief message of introduction.

In an effort to expand retail holding of Indian government securities in the country, India's IDBI Bank now allows consumers to purchase government securities through their ATMs. Retail customers of the bank simply register one time for the facility and are then able to invest in government securities at their convenience using any IDBI ATM.


ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  



and their client is:

Valley Gas Employee's Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World

The IEEE (Institute of Electrical and Electronics Engineers) has released a report entitled "The Future of Cybersecurity" that predicts by the year 2030, cash will be dead. According to the report, 70% of the people who responded believed that, by the year 2030, "mobile payments will be secure enough to overtake the use of cash and credit cards." The IEEE report states that the following concerns are currently holding back mobile payments:

- Payment information hacks - 46%

- Unauthorized payments processed by a mobile payment provider - 33%

- Accidental payments made by the NFC tag and/or QR code - 13%

- Viral infection through the QR code - 8%

Mobile P2P (person to person) transactions are increasing; in fact, Ovum predicted that mobile P2P money transfers will increase from $15.22 billion in 2014 to $270.93 billion in 2019. Yet somewhat surprisingly, many millennials prefer getting paid back in cash, according to a GOBankingRates survey of 1,000 US millennial Internet users. Respondents were asked what their preferred way of getting paid back by friends and family and the results were:

- 58% cash

- 11% PayPal

- 8% check

- others said that they preferred various digital P2P payment methods like Venmo, Google Wallet and Square Cash


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section

Security startup CLTRe announced their CLTRe Toolkit that they say will provide organizations with the tools necessary to easily assess, build and improve the security culture within their organization. They claim that this is the only toolkit to accurately measure security culture; the ideas, customs and social behavior that impact security. The SaaS tool that works on any modern browser and can help organizations improve their security culture using the Security Culture Framework principles.

The iNetSec Secure Compliance Solution (iNetSec SCS) gives visibility of all network devices and their application activities, and controls their network access by assessing policy compliance and host health. It can be configured to onboard/allow only authorized and non-compromised endpoints on the corporate network. It features OPSWAT Metadefender integration which helps block malware. The solution is built by PFU Systems which is a subsidiary of Fujitsu.


Security Section Sponsored by
StrongAuth, Inc.



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Leaders Roundtable


Addressing Insider Threats, Cyber Attacks & Data Security


Accellion -
Read Yorgen H. Edholm's comments:


Allied Solutions -
Read Ann D. Davidson's comments:


Alloya Corporate FCU -
Read Teresa Brent's comments:



Cummins Allison -
Read Dean Theodore's comments:



Easy Solutions -
Read Daniel Ingevaldson's comments:


EnableSoft -
Read Richard Milam's comments:


Horsetail Technologies -
Read Mark Berman's comments:


IMM -  
Read John A. Levy's comments:


Info@Risk -
Read David Trepp's comments: email address is being protected from spambots. You need JavaScript enabled to view it.


InfoSight -
Read Brian Smith's comments:


KnowBe4 -
Read Stu Sjouwerman's comments:


Millennial Vision -
Read Scott Cowan's comments:


Nintex -
Read Mike Fitzmaurice's comments:


Onbase by Hyland Software -
Read Steve Comer's comments:


Pwnie Express -
Read Paul Paget's comments:


Securonix -
Read Chris Inglis' comments:


SentinelOne -
Read Scott Gainey's comments:


StrongAuth, Inc. -
Read Arshad Noor's comments:


TruShield -
Read Paul Caiazzo's comments:


Venminder -
Read Aaron Kirkpatrick's comments:


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Technology and Marketing

Google just launched a new suite of tools for digital marketers. The Google Analytics 360 Suite is a set of six integrated data and marketing analytics tools. One tool is Google Audience Center 360 which is a data management platform aimed at making it easier for marketers to understand their customers and find more like them across channels, devices and campaigns. It offers native integration with Google and DoubleClick. Google Optimize 360 is a website testing and personalization tool, while Google Data Studio 360 focuses on data analysis and visualization, integrating data across data sources and turning it into interactive reports and dashboards. Meanwhile, Google Tag Manager 360 manages the lifecycle of the e-marketing tags. Finally, the last two tools in the suite are renamed versions of existing ones: Google Analytics 360 was formerly known as Google Analytics Premium and Google Attribution 360 used to be known as Adometry.


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Online Banking/E-Commerce/Website Design

Oberthur Technologies notes that online fraud is now 65 percent of the total card fraud. Their consumer research shows that 80% want dynamic security code protection to help fight online fraud. The static printed code (CVV) is replaced by a mini-screen that displays an automatically refreshed code generated by an algorithm (dynamic CVV) every hour and does not add any steps to an online purchase. If the card data is stolen, it becomes useless within the next hour. Sixty percent of respondents even said they would be willing to pay more for the new technology in a Oberthur Technologies' MOTION CODE-enabled card to address online fraud.

Many consumers are used to free P2P money transfers. e.g., Venmo and Square Cash transactions generally cost nothing. However, U.S. Bank charges $2.95 for next-day payments and $6.95 for real-time payments. The clearXchange digital payments network allows real-time P2P payments between users at participating FIs, using email addresses or phone numbers. However, participating FIs don`t have to change their settlement processes to offer real-time payments because it is all done via real-time messages. The receiving FI memo-credits the funds to the recipient's account, so that they have instant availability to them via an ATM or debit card transaction. Both FIs then settle up according to their normal schedule at a later time.


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Internet Access

Alcatel-Lucent Enterprise announced that it was introducing its “Network On Demand” (NoD) service enabling organizations to consume the latest networking technology on a pay-per-use basis. NoD includes SDN (software defined networking), mobility, and cloud computing and covers these Alcatel-Lucent's products:

- Intelligent Fabric (data center)

- Unified Access (wired and wireless campus)

- Network Analytics

As data centers become more virtualized - or software-defined - many experts believe that that the Wide Area Network (WAN) must also become more software-defined (SDN). Nuage, the number three SDN vendor in the industry behind Cisco and VMware, thinks that the branch router is headed for the scrap pile due to the fact that it is 20-year-old technology and vertically integrated. They are proposing an “OpenCPE” router - a general purpose x86 hardware appliance running a Linux iptables networking stack, with separate control and management planes. They posit that this open source solution could result in 10x faster turn up with an operational cost reduction of over 50%.


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Call Centers

The International Customer Management Institute (ICMI) recently announced the finalists of the Annual Global Contact Center Awards. The awards honor leadership, vision, innovation and strategic accomplishments within the contact center industry. Here are the finalists for Best New Technology Solution:

  • GeoFluent by Lionbridge
  • Dizzion Cloud Delivered Desktops
  • Five9 Freedom Release
  • Optum Personalization Strategy
  • SalesConnect, featuring eSubsidy (by Guidewell Connect)

Winners will be chosen at the 2016 ICMI Contact Center Expo & Conference which takes place in May.