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 Your source for the latest technology information of interest to credit unions across America.

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December 18, 2017

This Week's News is Sponsored by Better Branches ~



General News


Fire Police City County FCU Signs with CU*Answers

CU*Answers announced that $120M Fire Police City County Federal Credit Union recently executed a contract to change its existing core data processing system over to CU*BASE, the CUSO’s flagship solution. The Fort Wayne, Indiana-based credit union is slated for a September 2018 conversion, and brings approximately 11,000 members.



EventTracker Releases the Latest Version of Its SIEM Solution

Prism Microsystems announced the release of the latest version of EventTracker SIEM solution, version 7.3. The effort of six months of engineering, the release offers new features intended to simplify the user experience.



FedComp and Venminder Form Partnership

FedComp announced a partnership to introduce Venminder third-party vendor risk management services to its more than 600 credit union clients. Venminder provides personnel and software to help credit unions with the tactical work of assessing and mitigating third-party vendor risk.






Hardware News


Always Connected PCs: Laptops with Long Battery Life

At a joint event, Qualcomm and Microsoft provided further details on the progress of their partnership that will deliver users Always Connected PCs that include a full featured experience, a device that is instantly on when you need it, and laptops with super long battery life.



Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


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Software Updates


5 More Windows Admin Tasks Made Easy with PowerShell

From checking systems to see if security patches are installed to monitoring Windows Server Backup attempts, PowerShell scripts can make tedious IT administrative tasks quick and easy. This article covers how to automate five IT administrative tasks.



What Is NoSQL? NoSQL Databases Explained

SQL databases have constraints on data types and consistency. NoSQL does away with them for the sake of speed, flexibility, and scale. NoSQL systems store and manage data in ways that allow for high operational speed and great flexibility on the part of the developers. Many were developed by companies like Google, Amazon, Yahoo, and Facebook that sought better ways to store content or process data for massive websites. 



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ATM Heist Clears $10 Million

Members of the MoneyTaker group, named after a piece of custom malware it uses, have netted around $10 million in ATM heists around the globe. They penetrated an unnamed US bank, according to researchers with Group-IB in a report titled MoneyTaker: 1.5 Years of Silent Operations. They then used their unauthorized access to control a workstation the bank used to connect to the First Data STAR Network, which more than 5,000 FIs use to transact payments involving debit cards.



How Blockchain Could Choke off ATM Money-Laundering

The power of blockchain technology is driven by the network nodes. Each node could be a market participant — i.e., tax authorities, company registries, law enforcement bureaus, media houses, judicial bodies, FIs and corporates. This implies collaboration among market participant to develop a mutually beneficial solution. On the other hand, the KYC and AML space is a domain of enormous risk and, hence, investment. FIs and fintechs are now exploring this challenge, but it is not entirely clear yet how the particular blockchain use-case will evolve.



ATMs/Kiosks Sponsored by
Heritage Industries

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CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Horsetail Technologies

Horsetail Tech

and their client is:

EP Federal Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


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Wireless World


How Fintech Mobility Can Enable Digital Transformation in Banking

Today’s FIs have the opportunity to take advantage of digital transformation driven by mobility. However, recent data from the 2017 Consumer Bank Marketing Report shows that FIs may not be capitalizing on this opportunity yet:

- 64 percent of consumers (including 70 percent of millennials) feel retail websites know them better than their FI does.
- One in three consumers feel they receive information from their FIs that is irrelevant to them.



The Best Mobile Banking Apps of 2017

Every year, MagnifyMoney conducts a study of the best mobile banking apps. This study aggregates user rankings from the Apple and Android app stores. Overall, satisfaction with mobile banking apps remained flat to last year. The average rating of 3.7 stars (out of a possible 5 stars) was the same as last year.



Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

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Security Section


GreatHorn Helps Detect the Most Carefully Planned Email Attacks

GreatHorn was designed to help close the security gap that exists in the form of social engineering phishing attacks, as well as lock down the rest of the mail stream, which remains one of the most popular avenues for launching cyber attacks. GreatHorn is a software as a service (SaaS) product that exists inside the cloud. It is meant to work particularly well with Microsoft Azure, where it can run in tandem with a corporate mail server for Office 365 users. But it is also designed to work elsewhere.



Visa Survey Reveals Consumers Are Ready to Say Goodbye to Passwords

A new Visa survey of 1,000 Americans exploring awareness and perceptions of biometric authentication confirms that consumers continue to have a strong interest in new biometric technologies that make their lives easier. According to the Visa study conducted by AYTM Market Research, 86 percent of consumers are interested in using biometrics to verify identity or to make payments, and more than 65 percent of consumers are already familiar with biometrics. Seventy percent of consumers believe that biometrics are easier and 46 percent think they are more secure than using passwords or PINs.



Sheltered Harbor Is the Best Kept Secret in Cybersecurity for FIs

More than 100 industry experts from the U.S. banking and financial services industry quietly collaborated on a groundbreaking cyber resilience initiative dubbed Sheltered Harbor earlier this year. The initiative provides its members with an extra layer of security. If a catastrophic cyber attack brings down a member institution, then another institution takes over.



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Leaders Roundtable

Core Systems:

Implementing Growth Strategies with the Help of Core Systems

Celent -
Read Stephen Greer's comments:

Corelation -
Read Theresa Benavidez's comments:

CU Answers

Enhanced Software Products -
Read Matt Lefler's comments:

Member Driven Technologies -
Read Chris Kowal's comments:

Share One -
Read Teri Van Frank's comments:


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Technology and Marketing


Take a Refreshing Look at Rebranding

There comes a time for many financial institutions, including credit unions, when the current branding feels like it’s lacking. Conducting a formal brand audit is an important first step to help inform what type of change is needed. A brand audit can give insight into how an organization is looked at from the outside, and can often reveal surprising new perceptions and strategies.



The 3 Pillars of Digital Transformation

Customer engagement, operational efficiency and agility are the three fundamental technological building blocks essential to digital transformation, according to Pega CMO Tom Libretto. This article reveals the details behind these three concepts.



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Online Banking/E-Commerce/Website Design


New Mastercard Digital Platform Offers Holistic Management for Prepaid Accounts

Assemble is a prepaid innovation hub that issuers and partners will offer to consumers with holistic money management capabilities including checking balances, budgeting, setting savings goals and making near-real time payments to almost anyone in the U.S. with a valid debit card via a P2P service powered by Mastercard Send. The first product available from Assemble is geared toward millennials and, along with the features above, offers consumers a simple way to manage money through a digital prepaid account, a mobile app and a payment card (virtual or physical).



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Internet Access


How Google Fiber Turned 2017 into Its Comeback Year

Google Fiber showed new life in 2017, after a near death experience in late 2016. It also began to heavily rely on shallow trenching, a new method of laying cables, to expedite the construction process. The next big gamechanger? The rollout of 5G, which will give providers more wireless to potentially play with in cities and hard-to-reach rural areas. In five US cities in 2018, Verizon plans to roll out 5G fixed wireless, which will compete directly with fiber in speed and low latency.



The Case for Securing the SD-WAN

The SD-WAN and the move to hybrid connectivity leaves many organizations unprepared to protect every branch location from new waves of sophisticated attacks. A new threat vector being exploited today has its roots in the software-defined WAN, which has inadvertently created new attack surfaces with the utilization of direct Internet access that upends the current security model and paves the way for an influx of ransomware, APTs, and other malware. This article looks at some ways to secure SD-WANs.



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Call Centers


12 Reasons Why Your Small Contact Center Needs a Mentorship Program

Question: how can I convince my boss that a mentorship program is worth the effort? All of the chat participants in a recent ICMI conversation agreed that mentoring is more than worth the effort to setup and run. This video covers twelve reasons why you should implement a mentorship program.