Your source for the latest technology information of interest to credit unions across America.

Subscribe to our weekly e-mail newsletter and/or our monthly newsletter and stay on top of the latest technology trends in Hardware, Software, ATMs, Biometrics, Wireless, Online Banking, Marketing, Security, Internet Access and Call Centers.

Credit Union Technology Talk Logo

March 14, 2016

~ This Week's News is Sponsored by Better Branches ~



General News  

* ShareBase by Hyland Announced
* SHAZAM and Sharetec Partner
* Credit Unions Select Fiserv`s Corillian

Hyland, creator of OnBase, announced the launch of ShareBase by Hyland, a cloud-based enterprise file sync and share application for securely sharing content inside and outside of a credit union. The company says that ShareBase allows organizations to establish a standard for file sharing that meets the needs of both the users and the organization.

Sharetec System, one of the fastest growing core systems, announced that they have partnered with SHAZAM Network to provide Sharetec Credit Unions a cost effective EFT solution. One of the customers both companies share is Members First Credit Union in Madison, WI.

NYMBUS, a full-stack, API driven core processing platform, announced the launch of its collaborative credit union service organization (CUSO), CUNYMBUS. Along with providing core processing functionality to credit unions, CUNYMBUS` collaborative nature enables credit unions to discuss and share workflows, training materials, procedures and resources with each other.

West Community Credit Union in O'Fallon, MO and Quachita Valley Federal Credit Union in West Monroe, LA have chosen Fiserv`s Corillian Online ASP for digital banking. Fiserv`s digital banking and payments solution set includes Mobiliti for mobile banking, CheckFree RXP, Popmoney, TransferNow and AllData PFM.




Hardware News

Hewlett-Packard's new PageWide printers use proprietary pigment ink, and the new cartridges can be purchased only from HP for a price of $40 or more. Business printers will be able to print up to 20,000 pages with a one black cartridge (one cent per page), and 17,000 pages with color cartridges (6 cents per page). A top-end PageWide color printer will be able to print up to 75 pages a minute in basic mode, and 50 pages per minute in high-quality mode. Pigment ink is sprayed simultaneously across the width of a page in one pass and isn't as time-consuming as inkjet, in which ink is applied left-to-right across each line. Prices range from around $400 - $2000 depending on printing speeds and features.

Seagate announced what they are calling the world's fastest enterprise class, solid state drive (SSD), one that can transfer data at rates up to 10 gigabytes per second (GBps), some 6GBps faster than its previously fastest SSD. Seagate's new SSD, which will sport up to 16 I/O lanes, is based on the non-volatile memory express (NVMe) interface, which was developed by a cooperative of more than 80 companies and released in 2011.

Digital Check announced their new SecureLink network attached scanning system that will allow network control of any of its current generation scanners, including remote operation from browser-based mobile and tablet devices. The new system will enable Digital Check scanners to operate without being tethered to a dedicated workstation, and is backward-compatible with existing scanner models. 


Hardware Section Sponsored by
Millennial Vision, Inc. (MVi)


Back to Top

Software Updates

Laserfiche 10`s enterprise content management platform introduces Laserfiche conversations, support for Windows mobile devices, and business analytics. Laserfiche 10`s Business Process Library features configurable templates for organizations to accelerate their ECM implementations. Templates range from key business functions, such as accounting, HR and IT, to industry-specific solutions, such as finance.

Fiserv says that their Immediate Funds solution gives members immediate access to funds from checks deposited through a teller, a mobile device or an ATM. The company states that their software utilizes a patented decision engine to help determine funds availability, while providing protection against return losses. Immediate Funds processes information about the check and the person presenting it, returning a guarantee decision in seconds.

In a somewhat surprising move, Microsoft announced its plans to bring SQL Server to Linux. The private preview of SQL Server on Linux is available now, and general availability will be sometime in mid-2017. The end result is that organizations running Linux will soon be able to run the standard SQL Server instead of options like MySQL or MariaDB.


Back to Top


The MoniValue100 is a new Mobile Interface ATM from Nautilus Hyosung that provides cardless and contactless cash transaction services. Mobile Interface ATM transactions involving one-time codes – in action, users preorder cash on their mobile app, find the nearest ATM, and tap or scan the NFC-enabled contactless card reader or QR Code on the MoniValue100 for their cash withdrawal. Electronic receipts are delivered to the smartphone, eliminating the need for paper receipts. The simple design features a 10" one-touch display and runs on CEN/X FS 3.10 or later, or Microsoft Window 8.

The ATM Industry Association (ATMIA) has come out with a list of the most "extreme" ATMs. Topping the list are a collection of ATMs located inside the McMurdo Station near the South Pole, providing the 1000-plus residents with access to cash to spend at the base's store. Near the other pole, the Arctic Moolah ATMs on Baffin Island serves about 800 hardy souls. Meanwhile in the remote Australian Outback, a machine uses satellite communications to transact some 500 withdrawals a month. Other remote locations include the Himalayas in Pakistan, Northern Lapland, and China's Forbidden City.


ATMs/Kiosks Sponsored by
Heritage Industries

Back to Top

CU Success Stories  


Here is a chance to learn about real life credit union success stories from various technology vendors through the words of their clients. This week's vendor is:  

Better Branches

Better Branches

and their client is:

Cyprus Credit Union

Credit Unions - if you have a vendor that you are happy with then please This email address is being protected from spambots. You need JavaScript enabled to view it.!

Vendors - if you have a credit union that is happy with your solutions then please This email address is being protected from spambots. You need JavaScript enabled to view it. and we will give you a $100 discount on your Case Study!


Back to Top

Wireless World

Visa unveiled a digital “swipe” product enhancement for Visa Checkout that allows shoppers to complete their online purchase by sliding a virtual image of their credit, debit or prepaid card across the screen of a smartphone, tablet or laptop. The interactive button is now available globally to merchants selling digital goods and services, and they plan to extend the interactive button functionality to Visa Checkout merchants who ship goods in the coming months.

Movo is a start-up that plans to use prepaid funds to issue payment tokens called Movo Cash for use at the point of sale, online, or peer-to-peer. The company is targeting the 68 million underbanked, who can load cash onto the account via existing cards or accounts. The company says that their real time mobile payments will generate money for them via interchange fees because they have deals in place with both Visa and MasterCard.


Wireless World Sponsored by
Member Access Pacific (MAP)



The MAP App™ is the first network-branded prepaid card exclusively serving credit unions to offer mobile banking -
contact us now to learn more about this market-leading innovation for credit unions:

(866) 598 - 0698

Back to Top

Security Section

Google has published an interactive questionnaire that companies can use to assess the security practices of their suppliers, or to review and improve their own security programs. The search giant itself uses the Web-based Vendor Security Assessment Questionnaire (VSAQ) to review multiple aspects of a vendor's security. The application has templates for Web application security, infrastructure security, physical and data center security and an organization's overall security and privacy program.

RITA (Real Intelligence Threat Analysis) is an open source tool that does not detect malicious activity through signatures, but mainly through statistical analysis. The software, which was developed by Black Hills Information Security, sorts through log files and network data and looks for anomalous behaviors: beaconing behavior, systems connecting to blacklisted IP addresses, scanning behavior, long duration connections (good for data exfiltration), long URLs, and accounts that have multiple concurrent logons to multiple systems.


Security Section Sponsored by
StrongAuth, Inc.



Back to Top

Leaders Roundtable


Addressing Insider Threats, Cyber Attacks & Data Security


Accellion - http://www.accellion.com
Read Yorgen H. Edholm's comments:


Allied Solutions - http://www.alliedsolutions.net
Read Ann D. Davidson's comments:


Alloya Corporate FCU - http://www.alloyacorp.org
Read Teresa Brent's comments:



Cummins Allison - http://www.cumminsallison.com
Read Dean Theodore's comments:



Easy Solutions - http://www.easysol.net
Read Daniel Ingevaldson's comments:


EnableSoft - http://www.enablesoft.com
Read Richard Milam's comments:


Horsetail Technologies - http://www.horsetailtech.com
Read Mark Berman's comments:


IMM - http://www.immonline.com  
Read John A. Levy's comments:


Info@Risk - http://www.infoatrisk.com
Read David Trepp's comments:
https://www.cunews.com/This email address is being protected from spambots. You need JavaScript enabled to view it.


InfoSight - http://www.infosightinc.com
Read Brian Smith's comments:


KnowBe4 - http://www.knowbe4.com
Read Stu Sjouwerman's comments:


Millennial Vision - http://www.mviusa.com
Read Scott Cowan's comments:


Nintex - http://www.nintex.com
Read Mike Fitzmaurice's comments:


Onbase by Hyland Software - http://www.onbase.com
Read Steve Comer's comments:


Pwnie Express - http://www.pwnieexpress.com
Read Paul Paget's comments:


Securonix - http://www.securonix.com
Read Chris Inglis' comments:


SentinelOne - http://www.sentinelone.com
Read Scott Gainey's comments:


StrongAuth, Inc. - http://www.strongauth.com
Read Arshad Noor's comments:


TruShield - http://www.trushieldinc.com
Read Paul Caiazzo's comments:


Venminder - http://www.venminder.com
Read Aaron Kirkpatrick's comments:


Back to Top

Technology and Marketing

According to the National Consumer Law Center, your FICO score "grades you and judges your ability to borrow, and because it is so crucial, you should be entitled to have it." Perhaps that is why some financial services firms are starting to offer the score as a complimentary service. A borrower's FICO score is used in 90 percent of lending decisions, so many consumers appreciate receiving it on a monthly basis. Because of the lack of availability, FICO estimates that only half of Americans have accessed their score in the past year and far more don't know what their score is. Fair Isaac Corporation, which created the FICO score in the late 1980s, offers an "Open Access" program and estimates that 100 million Americans now have access to their FICO score through a credit card or their FI.


Back to Top

Online Banking/E-Commerce/Website Design

More small business loan applicants are being approved by online lenders, but few of them are satisfied with the experience, according to seven Federal Reserve Banks. Their surveys found that online lenders approved 71 percent of applicants for at least some credit, but the satisfaction rate was just 15 percent, versus 51 percent for large FIs and 75 percent for small FIs. The main reasons for dissatisfaction with online lenders among successful applicants were higher interest rates and unfavorable repayment terms.

According to a report by Moody's Analytics, increased use of electronic payment products, including credit, debit and prepaid cards, added $296 billion to GDP, while raising household consumption of goods and services by an average of 0.18% per year. Additionally, Moody's economists estimate that over the five years the rise of e-payments resulted in the equivalent to 2.6 million new jobs being created on average, annually. The study also suggests that the electronification of payments benefits governments and contributes to a more stable and open business environment while shrinking the grey economy.


Back to Top

Internet Access

Microsoft and Polycom, which is the main supplier of IP phones to Microsoft Skype for Business or Office 365 customers, are ranked second by market share in videoconferencing systems. Microsoft announced plans to expand Skype Meeting room solutions to a wider variety of endpoints, while Polycom customers will be able to use existing video endpoints as they migrate to either Skype for Business or Office 365. Also, Polycom`s popular RealPresence Group Series video solution is now qualified to run on Skype for Business Service and supported on Office 365.

Switchvox 6 unified communications business phone system is available for both on-premises deployments and as a hosted PBX solution. Switchvox, which is built on Asterisk 13, says that their platform allows for more efficient call handling and includes new enterprise-level phone system features such as enhanced call control with a redesigned Switchboard and improved contact management capabilities with tags. The new version also features improved performance and VMware Ready status.


Back to Top

Call Centers

Royal Bank of Scotland is using Artificial Intelligence software in their new virtual assistant named Luvo. The virtual assistant responds to Web chat requests from employees and quickly sorts through a large database of information in attempt to find the correct answer. If Luvo is unable to find the answer, it passes the query on to a contact center agent who can solve more complex problems. If Luvo can help their staff serve customers better by resolving their questions and problems much more quickly, RBS plans to roll it out to the general public.